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Um .. that thing you make, it's broken (or, HOW TO GET GOOD SERVICE)

Argent Stonecutter
Emergency Mustelid
Join date: 20 Sep 2005
Posts: 20,263
09-25-2009 12:43
From: Lear Cale
?
Complete text of an infamous tech support request that's become part of the lore for system administrators.

From: Some User
To: Support Guy
Subject: help

The computer fletely, mouse and all
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Argent Stonecutter - http://globalcausalityviolation.blogspot.com/

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Darkness Anubis
Registered User
Join date: 14 Jun 2004
Posts: 1,628
09-25-2009 12:57
From: Argent Stonecutter
Complete text of an infamous tech support request that's become part of the lore for system administrators.

From: Some User
To: Support Guy
Subject: help

The computer fletely, mouse and all


Reminds me of something that happened to me in grad school.

I was at a small university in the college of education (read that no cash for real tech support people) in the late 90's.

Part of my grad assistantship was keeping the various Win 95 boxes the profs had running.

One morning EARLY (Like 6 AM) I got a panicked phone call from the head of the dept (I wasn't even out of bed yet). He had hit the power on button, heard a pop, everything went dead.

I went to the uni in a hurry opened his machine and found it completely soaked in coffee on the inside.

He had quite honestly thought the CD tray was a cup holder.

:P
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