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But WHY are the forums being changed?

Rock Vacirca
riches to rags
Join date: 18 Oct 2006
Posts: 1,093
05-31-2009 11:17
There has been a lot of talk about the forum's forthcoming change, to be 'blog'style', but what has not been discussed in any depth is WHY we think LL are making this change.

Is it to save money on the vbulletin software that LL are currently using? Well no, for vbulletin there is a one-off fee for the software (there is an on-going fee for software upgrades etc, which is optional).

Is it to give a more universal 'look' and 'feel' to the blog and forum?

Is it to stifle debate and discussion, and get back to the purely Residents Answers format that LL introduced when they abolished the General and Off-Topic categories in the forum back in 2006?

Why do you think thay have made this move?

Rock
Anti Antonelli
Deranged Toymaker
Join date: 25 Apr 2006
Posts: 1,091
05-31-2009 11:57
From: Rock Vacirca
Is it to stifle debate and discussion, and get back to the purely Residents Answers format that LL introduced when they abolished the General and Off-Topic categories in the forum back in 2006?

This.

In other words, they want to provide people with a more Predictable Experience by hiding away the stuff they find awkward. Sound familiar?
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Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
05-31-2009 12:03
Because they are idiots.
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Rock Vacirca
riches to rags
Join date: 18 Oct 2006
Posts: 1,093
05-31-2009 12:06
From: Brenda Connolly
Because they are idiots.


I wish you wouldn't get to the conclusion at the start of a discussion! :)

So let's turn our attention the present economic crisis in Zimbabwe.

Rock
SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
05-31-2009 12:32
From: someone

From: someone
Is it to stifle debate and discussion, and get back to the purely Residents Answers format that LL introduced when they abolished the General and Off-Topic categories in the forum back in 2006?

This.
How does the change in software accomplish this?

You can post discussions there and responses can follow indefinitely. Granted, the exceeding bad interface, slow performance, frequent inability to load the pages without having to clear your browser cookies, poor search options, and so on, will greatly reduce participation, but that will apply to plain Q&A stuff as well as the sort of exchanges that are said to be trying to be squashed.

I suspect one reason for LL to want the change is to have one unified system for the company blogs and user input.

I wished they'd have just put the entire website, excluding wiki and jira, into an updated vBulletin forum. Unfortunately vBulletin seems to be a lot nicer for users than it is for the operators. Pretty awkward for moderating.
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

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Nika Talaj
now you see her ...
Join date: 2 Jan 2007
Posts: 5,449
05-31-2009 13:02
This would be a really good question to ask Blue this Wednesday. The topic of his office hour (4-5 SL time) will be: "The Future of the Forums".

His office is at: http://slurl.com/secondlife/Grasmere/67/156/23.

Does anyone have an anim for holding a sign? Would be nice if the sign moved up and down a bit ... *looks innocent and makes some protest textures"
:D
Argent Stonecutter
Emergency Mustelid
Join date: 20 Sep 2005
Posts: 20,263
05-31-2009 13:38
From: SuezanneC Baskerville
How does the change in software accomplish this?
By reducing participation, period:

From: someone
You can post discussions there and responses can follow indefinitely. Granted, the exceeding bad interface, slow performance, frequent inability to load the pages without having to clear your browser cookies, poor search options, and so on, will greatly reduce participation, but that will apply to plain Q&A stuff as well as the sort of exchanges that are said to be trying to be squashed.
And why would they care?
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Milla Janick
Empress Of The Universe
Join date: 2 Jan 2008
Posts: 3,075
05-31-2009 13:54
Probably because they fired the last person who knew how this software works.
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
05-31-2009 14:46
From: Argent Stonecutter
And why would they care?
I think the idea is that efficient, polite, to the point answers to routine questions about such things as "how do i get this box of my hand", "my avatar looks like a cloud, what do I do?", etc., will increase retention and lead to increased profit as a result.
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

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Weston Graves
Werebeagle
Join date: 24 Mar 2007
Posts: 2,059
05-31-2009 14:49
The Lindens should realize there needs to be a moderated general discussion forum somewhere. The in world chat experience is fun and the interaction is like nothing I've ever experienced before, yes. But not one of us would be able to comfortably key any of the posts in this thread in world - and even if we could it would annoy other residents by filling up the screen with paragraphs no one has time to read.

The best and deeper social interactions come from a combination of the forum threads, like the undying one, with the simpler chat available in SL.

I for one would be willing to make it a premium perk, or a perk for a different payment level entirely.

There are a couple of forums outside of this web site. One has great promise - the other one is bit sniping sometimes even more so than this one.
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Rock Vacirca
riches to rags
Join date: 18 Oct 2006
Posts: 1,093
05-31-2009 14:59
From: SuezanneC Baskerville
I think the idea is that efficient, polite, to the point answers to routine questions about such things as "how do i get this box of my hand", "my avatar looks like a cloud, what do I do?", etc., will increase retention and lead to increased profit as a result.


They could have done that with one good FAQ.

Rock
Anti Antonelli
Deranged Toymaker
Join date: 25 Apr 2006
Posts: 1,091
05-31-2009 15:04
Has anybody spent enough time on this thing to witness instances of moderation/post removal? If there's something about the new software that facilitates keeping things sharply on topic and removing comments the Lindens might not be happy about, I think it would be quite telling.
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Argent Stonecutter
Emergency Mustelid
Join date: 20 Sep 2005
Posts: 20,263
05-31-2009 15:06
From: SuezanneC Baskerville
I think the idea is that efficient, polite, to the point answers to routine questions about such things as "how do i get this box of my hand", "my avatar looks like a cloud, what do I do?", etc., will increase retention and lead to increased profit as a result.
Providing efficient, polite, and to the point answers to those questions is what the knowledge base should be for.
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Qie Niangao
Coin-operated
Join date: 24 May 2006
Posts: 7,138
05-31-2009 15:58
At one point they actually had it in mind to populate the Knowledge Base with answers supplied in the forums (for some value of "forums"--I forget which promised reincarnation that was to be). Maybe now they hope to do that with Answers--although so far it's been the other direction: feeding in questions with ready-made KB answers, just so Answers doesn't look abandoned before it even gets started.

Now they seem to be finally giving up on that Parachure crap they spent god-only-knows how much time and money getting to run, and porting the whole mess to the wiki. Finally KB articles will be reasonably linkable (if not all that searchable :rolleyes: ).

Oh, right, the thread topic. :o Brenda got it right. Just to amplify: They'll change the forums because LL wouldn't know a successful social software application if it bit them on the ass. This is the lot that limits us to 25 groups, remember.
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Amity Slade
Registered User
Join date: 14 Feb 2007
Posts: 2,183
05-31-2009 17:27
My guess is that the forum software is going to be changed because doing that is easier that tackling some of the projects that actually need to be done.
SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
05-31-2009 17:30
From: Argent Stonecutter
Providing efficient, polite, and to the point answers to those questions is what the knowledge base should be for.
The Knowledge Base is a static document, not a "ask a question, get an answer" system. The Knowledge Base is not at all where you input a question, someone reads your question, then someone composes a unique answer to the question that you just composed. You are aware of this.
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

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Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
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Viktoria Dovgal
Join date: 29 Jul 2007
Posts: 3,593
05-31-2009 17:38
From: Nika Talaj
Does anyone have an anim for holding a sign? Would be nice if the sign moved up and down a bit ... *looks innocent and makes some protest textures"
:D

The built-in hold_r_handgun works pretty well for stuff like that. Arcadia Asylum's generic protest sign is all set up with a little holding script, just slap your own texture on. :)
Argent Stonecutter
Emergency Mustelid
Join date: 20 Sep 2005
Posts: 20,263
05-31-2009 17:40
From: SuezanneC Baskerville
The Knowledge Base is a static document, not a "ask a question, get an answer" system.
No, it's a "search for your question, get an answer" system.

From: someone
The Knowledge Base is not at all where you input a question, someone reads your question, then someone composes a unique answer to the question that you just composed.
Like "will you take my survey"? :D

The reason that people are in the forums and prepared to answer questions is because the forums allow all the messy stuff that makes it into a community. Take that out, and what you will end up with is the KB plus sarcasm.
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
05-31-2009 18:17
From: Argent Stonecutter
No, it's a "search for your question, get an answer" system.

Like "will you take my survey"? :D

The reason that people are in the forums and prepared to answer questions is because the forums allow all the messy stuff that makes it into a community. Take that out, and what you will end up with is the KB plus sarcasm.
You seem to think I'm trying to make some kind of a point that I'm not trying to make.
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

-

http://lindenlab.tribe.net/ created on 11/19/03.

Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan

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Kornscope Komachi
Transitional human
Join date: 30 Aug 2006
Posts: 1,041
05-31-2009 18:18
They will link the new blog with Wolfram Alpha where all questions are answered.

Just kidding... Seriously.
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Argent Stonecutter
Emergency Mustelid
Join date: 20 Sep 2005
Posts: 20,263
05-31-2009 18:23
From: SuezanneC Baskerville
You seem to think I'm trying to make some kind of a point that I'm not trying to make.
I guess so, I can't make it out at all.
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Argent Stonecutter - http://globalcausalityviolation.blogspot.com/

"And now I'm going to show you something really cool."

Skyhook Station - http://xrl.us/skyhook23
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
05-31-2009 18:53
What will happen to the classifieds forums when this shuts down?

I suppose xstreet will take over that role.
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

-

http://lindenlab.tribe.net/ created on 11/19/03.

Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan

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Kenbro Utu
Registered User
Join date: 26 Sep 2006
Posts: 483
05-31-2009 19:18
From: Qie Niangao
At one point they actually had it in mind to populate the Knowledge Base with answers supplied in the forums (for some value of "forums"--I forget which promised reincarnation that was to be). Maybe now they hope to do that with Answers--although so far it's been the other direction: feeding in questions with ready-made KB answers, just so Answers doesn't look abandoned before it even gets started.

Now they seem to be finally giving up on that Parachure crap they spent god-only-knows how much time and money getting to run, and porting the whole mess to the wiki. Finally KB articles will be reasonably linkable (if not all that searchable :rolleyes: ).

Oh, right, the thread topic. :o Brenda got it right. Just to amplify: They'll change the forums because LL wouldn't know a successful social software application if it bit them on the ass. This is the lot that limits us to 25 groups, remember.


This.
Desmond Shang
Guvnah of Caledon
Join date: 14 Mar 2005
Posts: 5,250
05-31-2009 22:01
Honest answer: a lot of residents have asked for forum improvements, and have complained about this one.

So of course they are looking to do something.

Prediction: a forum pretty much like this one used to be, will come along again someday. You know, with a general discussion area and so forth, and fairly free speech.

Why do I think this? Because it will make them the most money in the long run.

Just watch.
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
05-31-2009 22:53
Why then not just update this vBulletin forum and unshackle the search?
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

-

http://lindenlab.tribe.net/ created on 11/19/03.

Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan

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