I agree with most of what Cristiano says, and it's why we need a Better Business Bureau to deal with complaints like this.
The culture of excessive freebies is part of the problem.
The culture of excessive freebies is part of the problem.
You do know the BBB in rw has absolutely no power over anything right? It is nothing more then a volunter reporting agency and its only threat would to disband a company from its membership if they did not improve. Since alot of businesses no longer see a value in the BBB alot of them no longer join.