Welcome to the Second Life Forums Archive

These forums are CLOSED. Please visit the new forums HERE

Severe network problems

Voff Uggla
Registered User
Join date: 13 Mar 2007
Posts: 33
10-24-2009 10:13
My network statistics:

0CTOBER 24, 16:23 CET, 7:23 AM SLT
---------------------------------------------
FPS: 1,9
Bandwidth: 5 kbs
Packetloss: 5,3
Ping Sim: 661

How am I supossed to enjoy and "live" in this world with these stats. I just changed ISP, I have high speed internet, fiber, 100/10 mbs. What is wrong with the network, why does the network slow down when it reaches US mainland, aren't we supossed to be able to "play" SL also from Europe. Packet loss starts at the first US-above-net and continues all the way to lindenlab. (13 hosts to reach the LL-sims!?) I've used the WinMTR statistics to monitor the stats.

Okay I know I have a lousy client, but the network problems added to it makes it impossible for me to enjoy SL. The lag is overwhelming, I can barely move.

This started about a week ago, have no idea of why or what has happened. I'm really frustrated.

Any techie reading this or if you know somebody, please please help me out.
Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
10-24-2009 10:43
There's not much you can do about how the internet routes your connection to the LL servers. I'm not sure what anyone can suggest here to fix that. But there are some things you can do that might help. First would be to reset your modem and/or router. Second I would call the ISP......it's possible they throttle your connection to servers that send as much data as LL does. Also find out if your service provider caps your bandwidth......it's getting near the end of the month and, if capped, you may been getting close to that max limit.

I gather you are in Europe so I'm sure you know the latency will always be higher for you than someone who is located in the continental US.........unfortunate, but the internet technology just hasn't reached a point to solve that yet. LL has stated plans for co-locating servers in Europe........that should make a problem like yours a little less severe. Problem with that is that it does nothing for you right now.
Voff Uggla
Registered User
Join date: 13 Mar 2007
Posts: 33
10-24-2009 12:14
Thank's for answering, well my computer is conncted straight to the broadband plug, no router or modem. Atm I have 2 different ISP providers and the result is about the same, I don't know if all the ISP providers in Sweden routes through the same routers overseas. Guess I have to call them and ask them, and I don't have any lbroadband limit btw, so it's not that. I didn't have any network issues until about a week ago, I don't know if it's because there are more ppl sitting at home now when it's getting colder outside in northern Europe and on the East coast of the US, using internet more then during the summer, and the routers get overloaded...??! Can't wait until Linden Lab place some routers in Europe, that would be so great.
Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
10-24-2009 12:50
Check this:

/111/b4/346763/1.html

last post.
Nika Talaj
now you see her ...
Join date: 2 Jan 2007
Posts: 5,449
10-24-2009 12:59
Probably stupid question, but I think I read something about one of the 3rd party clients accidently setting default network bandwidth to 5kbps. What do you have Edit/Preferences/Network/Bandwidth set to?

I am in the U.S., but often on a terrible laptop so routinely have an fps of less than 5, and sim ping over 500, so I sympathize.

I'd be interested to know what your general bandwidth is to the U.S. Try testing it at:
http://www.dslreports.com/speedtest?flash=1

LL is of course in San Francisco. They also have servers in Dallas.
Voff Uggla
Registered User
Join date: 13 Mar 2007
Posts: 33
10-24-2009 14:54
From: Peggy Paperdoll
Check this:

/111/b4/346763/1.html

last post.

Interesting, however I don't have any problems with Firefox and browsing the internet, but it might be worth a try to uninstall it.... thank you
Voff Uggla
Registered User
Join date: 13 Mar 2007
Posts: 33
10-24-2009 15:16
From: Nika Talaj
Probably stupid question, but I think I read something about one of the 3rd party clients accidently setting default network bandwidth to 5kbps. What do you have Edit/Preferences/Network/Bandwidth set to?

I am in the U.S., but often on a terrible laptop so routinely have an fps of less than 5, and sim ping over 500, so I sympathize.

I'd be interested to know what your general bandwidth is to the U.S. Try testing it at:
http://www.dslreports.com/speedtest?flash=1

LL is of course in San Francisco. They also have servers in Dallas.

Funny I just have run the speedtest and the pingtest, but I forgot the numbers, I will do it again but I have tested against SF and Dallas and the ping rating varies between B-D. These are the sites I use: http://www.speedtest.net/index.php and http://www.pingtest.net/

My settings for bandwidth was set to 1500 but then I read on a wiki page that if it's too high it may slow you down, so I lowered it to 500-700.

Okay...

Speedtest: Stockholm - San Fransisco
Download: 1.45 Mbs
Upload: 0,59 Mbs
Ping: 198 ms

Pingtest: Stockholm - San Fransisco
Packet loss: 0%
Ping: 204 ms
Jitter: 44 ms
Grade D

Pingtest: Stockholm -Dallas
Packet loss: 0%
Ping: 186 ms
Jitter: 1 ms
Grade B

Compared to the Linden Lab servers:
Bandwidth: 5 kbs
Packetloss: 5,3
Ping Sim: 661

Btw. What's wrong with this forum, can't insert an url, why is html code off?
Voff Uggla
Registered User
Join date: 13 Mar 2007
Posts: 33
10-24-2009 15:39
From: Nika Talaj
I'd be interested to know what your general bandwidth is to the U.S. Try testing it at:http://www.dslreports.com/speedtest?flash=1

Okay, did a bandwidth test against the above website and got different numbers...?!

Speed Test #80562838 by dslreports.com
Run: 2009-10-24 18:34:09 EST
Download: 550 (Kbps)
Upload: 305 (Kbps)
In kilobytes per second: 67.1 down 37.2 up
Boost: 784
Latency: 113 ms