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Second Life Crashes upon opening - Has worked before

Morgan Sirnah
Registered User
Join date: 6 Jun 2008
Posts: 9
07-06-2008 13:26
While I was inworld, my character almost seemed to explode. It was like random pieces were sticking out everywhere, almost like a bomb had gone off. This was not an undeformer. I couldn't see anything, because the whole screen was screwed up (only in SL - not anywhere else). I had been searching for something, and all the text on that search screen became blurred, almost like it was censored. I quit SL, and tried to restart. It crashed every time I tried to open it. I still have the latest exe file, so I uninstalled completely (using revo uninstaller so all files were gone). I then reinstalled. After reinstallation, it continuted to crash. I tried it in --safe/-safe mode, but it still crashed. It will start, show the little gray box, and then sometimes stop on detecting hardware and quit, and other times go on before qutting. The client never comes up. I have been using SL for a while, so I'm guessing it's not my PC. There is nothing that I have just installed, so it can't be interference. Any ideas?

With 1.19.1.4, it opens up a crash report. No login window even begins to appear. On the latest release candidate, it just freezes and nothing happens. If I re-open the RC, it tells me that it froze on the last run, and would I like to send a report.

The support staff gave me a response telling me that I should uninstall and re-install, which I had already done. They also told me to delete the folder in application data. Here is my response.

This did not work. I have already tried un-installing, but I did it again. As I use Vista (does that make a difference?), my files were actually under "C:\Users\*****\AppData\Roaming\SecondLife" The folder "C:\Program Files\SecondLife" also had secondlife information, but I believe that was removed by the installer as I didn't see it. Like I said, I have the most updated drivers possible for my computer. (Note to readers: I have a Nvidia GeForce Go 7300. The latest drivers from Nvidia did not work. However, I got the latest drivers from Toshiba - system information is below.)What's disturbing is that this was working perfectly until my avatar "blew up". I didn't install any software or mess with anything recently. However, an error that may or may not be related to SL began popping up recently everytime I start my computer. I click OK and it goes away.



*Image located at http://img154.imageshack.us/img154/797/dllerrorcx1.th.jpg

For those of you who cannot read it as it's pretty tiny, it cannot locate the C:\Windows\system32\drvmic.dll file.

It popped up a couple days ago. SL worked fine with it, just until now. Does the DLL file involve SL?


Information that may or may not be useful:

Vista Ultimate SP1
Toshiba A205-s4639
Nvidia Geforce Go 7300
SL version has always been 1.19.1.4 - I didn't play SL beore then.
Voice chat was enabled on SL before using my mic built in to my pc. The DLL that is says is missing is named drvmic.dll.

The LL support staff refused to try to solve the problem because I'm not premium. I can understand wanting to be paid, but when you offer free accounts and don't help those customers connect to your game, that's not exactly the best strategy.
Osgeld Barmy
Registered User
Join date: 22 Mar 2005
Posts: 3,336
07-06-2008 13:29
apparently drvmic.dll is part of some malware, so i would bet your software internals are good and messed up

try doing a system restore, or better back up your documents and email settings and whatnot and run the restore disk that should have came with the pc (to bring it back to factory fresh)
Morgan Sirnah
Registered User
Join date: 6 Jun 2008
Posts: 9
07-06-2008 13:32
From: Osgeld Barmy
apparently drvmic.dll is part of some malware, so i would bet your software internals are good and messed up

try doing a system restore, or better back up your documents and email settings and whatnot and run the restore disk that should have came with the pc (to bring it back to factory fresh)



I'm assuming you got that from one of the 5 results on google. I'm not so sure that it is malware like that site says. There are sites out there that try to get you to download their virus cleaner by reporting every filename you can think of.dll as a virus.
Osgeld Barmy
Registered User
Join date: 22 Mar 2005
Posts: 3,336
07-06-2008 13:34
well if it was a real dll it would have poped up in dllfiles.com instantly

+ i just read a 4 page article on someone banging their heads to remove it

but since you know better ill leave you to it

have fun
Morgan Sirnah
Registered User
Join date: 6 Jun 2008
Posts: 9
07-06-2008 14:18
From: Osgeld Barmy
well if it was a real dll it would have poped up in dllfiles.com instantly

+ i just read a 4 page article on someone banging their heads to remove it

but since you know better ill leave you to it

have fun


I'm sorry - I didn't mean to attack your judgement. I'm just looking for help and contributing my opinion.

Note: SL Problem Solved!

/111/d9/269291/1.html#post2062362

Solution is on that page.