Forum Page Load Errors.

I opened a support ticket on Feb 18, 2009, as follows:

Yesterday and today, I have been taking many page load errors in the Forums. I try to call up a thread, or post a reply, and at least half the time I will get a Page Load Error that says "Connection Interrupted

The connection to the server was reset while the page was loading.

The network link was interrupted while negotiating a connection. Please try again."

It sometimes takes many many retries to get past it.

I have rebooted my computer and reset my modem and router.

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First response received Feb 19, 2009:

Thank you for contacting Linden Lab Support regarding your issue.

The ticketing system cannot be used to handle any issues in regards to the forum, Please address all issues in regards to the forums to the relevant thread/board and await a reply from the forum admins/moderators, consult the Knowledge Base or Second Life Jira for more information

If you have any more issues, feel free to contact us again at any time.

Regards,
xxxx,
Linden Lab Support.

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I reopened the ticket with these remarks on Feb 19, 2009:

According to this forum post, I am doing as instructed:

/327/36/307953/1.html#post2328254

BTW - what would be considered the proper thread/board? The closest I can see would be the Technical Issues forum, but that seems to be completely related to inworld SL issues.

Additionally, I do not think the forums have seen an Admin or Moderator in at least a week or more.

Thanks,
-Lil

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And received this response today:

Thank you for contacting Linden Lab Support regarding your issue.

Unfortunatley as I don't handle issues in relation to the forums and therefore not versed with how the forum is directed, I can not give you any definate direction towards where you should post your issue.

Seeing as you are experiencing a browser based issue, the technical forums may be a good idea to start at.

If you have any more issues, feel free to contact us again at any time.

Regards,
xxxx,
Linden Lab Support.

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It sounds like they are basically telling me to post in some undetermined relevant thread in the forum that I am complaining about not being able to access and wait for a response from the non existent administrators.

Therefore, I now need to know if there is really anything this particular forum can do about this issue --- though I do already have a response back on the ticket ready to go.

I have opened tickets on forum issues in the past and had them actually handled.


Thanks,

The cynical side of me says that they are stalling for time until they get the forum replacement ready and then shut this down. Cynical because I think it may be just possible the rumours about using the Yahoo system might be true, sadly. It is just the kind of thing that would appeal to the way LL thinks in my opinion.

I personally agree with your cynical side.

Seems like there are more than a few of us who have been having severe issues with the forums over the last few days.

I love the fact that they tell you to post in the forums when have the time it's BORKED ! (Being Polite )

Well... I also agree with the cynical statement previous to my post. I made comment in the XSTREET forums that now "HOPEFULLY" with the acquisition of XStreet by LL that they would have the foresight & intelligence to take the administrators of the XStreet Forums and bring them over here to FIX what they broke and actually enable the Normally Accepted and Used functions of this particular BBS system.

Sadly, I think they are going to make use of some less than satisfactory software and outsource it. I surely hope that Yahoo is NOT going to be the solution and Porting all this cumulative data over ... I don't even want to think about the mess that would create.

Thanks for heads up - - same issue, over and over again....thought it was just me.

And it took 5 repeat page loads to tell you that