head and neck will not play correctly

I'm working on an animation and I'm having trouble with the head and neck. I'm using poser 6. I've made sure that the neck and head are moved in the 2nd frame. However, when I import the animation the head remains looking forward and will not turn to face the proper direction. I've seen a few people who have posted similar issues, but I haven't really seen a resolution. Any help or advice would be much appreciated.

Utayo

Generally, you can fix an issue like that by making the respective movement more pronounced.