05-30-2007 08:19
I've already noticed quite a few bug reports using the inclient reporter, as noted in the blog post, please use the public jira system to report Voice specific bugs, bugs reported by the first look client using the regular bug reporter will not be read and simply closed.

If the bug doesnt affect Voice (First Look) only then please use a non firstlook client to report it inworld or use public jira.

Here is a copy of the blog post with instruction for reporting Voice bugs

What if I find a bug?
If you discover a Voice technical feature not working as expected, please use the Issue Tracker and the “Voice (First Look)” version to report it. After you’ve read the instructions, do this step-by-step:

* Login at jira.secondlife.com.

* Create a new issue.

* Set “Project” to “Second Life Viewer - VWR”.

* Set “Issue Type” to “Bug”.

* Set “Affects Version/s” to “Voice (First Look)” and fill in the appropriate details.

* Scroll to the bottom and click “Create” button.

That’s it! You’ll probably want to bookmark issues you create so you can check them later.

Only assign the “Voice (First Look)” component to issues that are directly Voice-related. If you’re not sure, try to reproduce the same scenario in the regular Second Life viewer, and if it still happens, then you can use Tools menu > Bug Reporting > Public Issue Tracker.

We encourage you to use the “Public Issue Tracker” option (instead of “Report Bug”), because we’re moving towards greater visibility of known issues and being more communicative about our work — aggregating that info in the Issue Tracker and openly showing how important it is to our Residents helps us be more responsive.

Also, your fellow Residents will feel better if you report a bug first so they can comment and vote on it. This, among other supporting factors, helps us assess priority. See VWR-896 for an example.

Thanks in advance for helping us help make your Second Life better!


Should I use Voice (First Look)'s ”Report Bug” for Voice-related bugs?
No, please do not.

Again, please use the Issue Tracker, where we have a special “Voice (First Look)” component setup for it. Makes it easier for us to find, and that’s important to you, right?

(This option is found in Tools menu > Bug Reporting > Public Issue Tracker.)


How can I give feature feedback about Voice (First Look)?
You can also use the Issue Tracker to do this. When creating a new issue, for issue type, choose “New Feature” instead of “Bug”.

In addition to using the Issue Tracker, comments on this post are of course welcome — please keep feedback constructively focused on improving Voice in Second Life — but due to time constraints, we regrettably aren’t able to reply to it all. We however will read your observations, and take them into consideration as we refine, reply to further questions, and eventually release Voice for your Second Life’s day-to-day pleasures.