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Hello help pls. is there a problem with signups

Mab Graves
Registered User
Join date: 23 Mar 2007
Posts: 3
04-08-2007 14:29
i tried to create an another account. and it never asked me "is this your first account" so its not charging the 9.99$ for the additional accounts.
Sinitta Shepherd
Registered User
Join date: 3 Feb 2007
Posts: 25
04-09-2007 01:33
Hi Mab, are you on a network computer? Workplace, dorm place, university, library?
Sinitta Shepherd
Registered User
Join date: 3 Feb 2007
Posts: 25
04-09-2007 02:15
This is a mail I got, when I encountered the same problem, maybe that helps:



Thank you for contacting us. We are sending this email to those who
recently reported problems registering a new Second Life account.
Unfortunately, due to a systems issue, the avatar name you selected will
not be available for use. We are working on the problem, but you may
want to try signing up again with another avatar name. The cause of the
error has been tracked to a few different areas and the following
information may prove helpful when registering again:

Registering with PayPal as the payment type - This is generally the most
common issue. Linden Lab has very strict requirements for using
PayPal. We can only accept Verified PayPal accounts. For users in most
countries, the account must have a bank account as the primary funding
source and a credit card as secondary. However, other countries have
different requirements. In the UK, verified accounts require a bank
account and a Solo/Switch card be provided as the primary and secondary
funding sources, but do not regulate which is primary. You can find out
the requirements in your area by logging into your PayPal account and
click the Unverified link on the Account Overview page. This link brings
up a checklist of what you must do to become Verified.

Registration Limits - Linden Lab employs registration limits for
perceived location. This generally causes an error message relating to
not being able to create any new accounts at the time or location. This
security feature usually blocks most office/university networks as
people have used up the registration limits for that location. If you
find yourself in this situation, we suggest trying to register at home.
If that is not successful, please reply to this e-mail.

Unfinished Registration - If the registration for an account is not
completed on the first attempt, you will need to start again with a new
avatar name. We are currently working on improving the system to allow
registrations to be restarted, but that functionality is not available
at this time.

Teen Registration - If you are trying to register for Teen Second Life,
we require that your parents provide billing information and a secondary
email during account creation. You will not be able to join the Teen
Second Life without this information, as we require parental
permission for registration.

If your registration problem does not fall into any of these categories,
please respond to this mail and we will investigate further. We
apologize for any inconvenience.

Regards,

Linden Lab


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Bodhisatva Paperclip
Tip: Savor pie, bald chap
Join date: 12 Jan 2007
Posts: 970
04-09-2007 07:10
I've been having trouble, too. Lost more than one really great name last week due to the system simply not responding. I've emailed billing with a request to get things taken care of.
_____________________
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