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Credit Card fraud?

Ibrahim Qunhua
Registered User
Join date: 25 Feb 2007
Posts: 15
05-01-2007 23:02
First; sorry for my English - it's not my first language.

On my credit card bill, I find my Second Life spendings as "LINDEN LAB, 800-9616851 7, USA (amount) USD", and I find the same amounts in my online Account History on http://secondlife.com/account/transactions.php.

But on the credit card bill I also find three withdrawals marked "SECOND LIFE, 1 800 8606994, GREAT BRITAIN AND NOTHERN IRLAND (amount) USD", which I can't find in my Account History.

I might have been to drunk to remember all my spendings :-) but can't understand why Second Life suddenly should charge me from Britain! And since those charges don't show up on my account history, I presume that they are false.

I have mailed [email]billing@secondlife.com[/email] about this, but not gotten any answer except for an automated one. This is quite frustrating, for two reasons: I must, of course, know if the charges are false before I ask VISA to give me my money back.

But more seriously, if these charges are false, that means that somebody knows both my credit card details AND that I am an SL member. That tells me that using credit cards in Second Life is totally unsecure - which would take some of the fun out of it, actually ...

Does anybody know anything about this?
Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
05-02-2007 01:19
There were some threads that alledged that LL had changed banks over to a UK one, and some people were as a result charged foreign transaction fees, but those were very small charges (less than $1 US I think).

I'd keep on trying to reach billing because they'll be the only ones who can answer this for you.
Ibrahim Qunhua
Registered User
Join date: 25 Feb 2007
Posts: 15
05-02-2007 03:11
From: Kitty Barnett
There were some threads that alledged that LL had changed banks over to a UK one, and some people were as a result charged foreign transaction fees, but those were very small charges (less than $1 US I think).


Well, the fees charged from my credit card are in US$ although the bank is in the UK. And it is far more than one dollar, I haven't access to the credit card bill now, but there were several (4 I think) charges, and the largest one was more than US$20.

From: someone
I'd keep on trying to reach billing because they'll be the only ones who can answer this for you.


Yeah, I guess - very frustrating not getting any answer - I can't keep on using SL if I'm not sure my credit card information is handled correctly!

But thank you very much for your answer!