Account suspended??
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Mandy Carbenell
Recent Item
Join date: 27 Dec 2006
Posts: 847
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05-01-2007 01:55
A very good friend of mine got the message that her account is suspended due to age verification. Now I know for a fact she's 18 + so I was like: WTH?? What can she do about this? She can't login here herself obviously so on behalf of her I'm asking the question.
Mandy C
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Never argue with an idiot, they drag you down to their level. 
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Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
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05-01-2007 02:06
I don't know for sure, but I think it usually involves providing LL with proof of age. I'd guess a certified copy of a driver's license or another official document that asserts age.
If she didn't sign up with real information (a fake RL name) I'm not sure what happens.
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Mandy Carbenell
Recent Item
Join date: 27 Dec 2006
Posts: 847
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05-01-2007 02:13
From: Kitty Barnett I don't know for sure, but I think it usually involves providing LL with proof of age. I'd guess a certified copy of a driver's license or another official document that asserts age.
If she didn't sign up with real information (a fake RL name) I'm not sure what happens. Ok..ty. I'll tell her, I'd hate to see her get booted out because of some slip up. Mandy C
_____________________
Never argue with an idiot, they drag you down to their level.
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Suzy Hazlehurst
Offensive Broad
Join date: 14 Oct 2006
Posts: 323
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05-01-2007 02:17
It's possible somebody reported her as appearing to be a minor. I think I once saw something about reporting 'childish' behaviour. (I think it was coupled to something about reporting suspected adults on the teen grid)
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Mandy Carbenell
Recent Item
Join date: 27 Dec 2006
Posts: 847
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05-01-2007 02:25
From: Suzy Hazlehurst It's possible somebody reported her as appearing to be a minor. I think I once saw something about reporting 'childish' behaviour. (I think it was coupled to something about reporting suspected adults on the teen grid) That's very well possible, she has a teen avi. Maybe she annoyed someone. Mandy C
_____________________
Never argue with an idiot, they drag you down to their level.
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Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
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05-01-2007 05:15
Have to love the guilty until proven innocent approach for VERIFIED account holders.  No one should be allowed to accuse another resident of anything without some sort of proof. And no- Chat Logs arent proof. You can edit them. |
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Mandy Carbenell
Recent Item
Join date: 27 Dec 2006
Posts: 847
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05-01-2007 05:18
From: Colette Meiji Have to love the guilty until proven innocent approach for VERIFIED account holders. Yea....kinda annoys the hell out of me, although I know that's useless. Mandy C
_____________________
Never argue with an idiot, they drag you down to their level.
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Spotz Spork
Registered User
Join date: 14 May 2006
Posts: 71
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05-01-2007 06:31
From: Kitty Barnett If she didn't sign up with real information (a fake RL name) I'm not sure what happens. This happened to me before, because the name I signed up with didn't match the name on my credit card. I just had to adjust the info on secondlife.com, then email support and it was taken care of. |
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White Hyacinth
Registered User
Join date: 15 Nov 2006
Posts: 353
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05-01-2007 06:35
This may be a crazy idea, but suppose Linden Labs would INFORM people if they put a ban on them, stating the reason why, wouldn't that help to avoid some of the confusion?
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Mandy Carbenell
Recent Item
Join date: 27 Dec 2006
Posts: 847
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05-01-2007 06:37
From: White Hyacinth This may be a crazy idea, but suppose Linden Labs would INFORM people if they put a ban on them, stating the reason why, wouldn't that help to avoid some of the confusion? True, in this case my friend wasn't notified. She tried to login and couldn't. After a while she found out that LL thinks she's 13. I already sent out an email volley to several Lindens. Mandy C
_____________________
Never argue with an idiot, they drag you down to their level.
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Faybot Foxley
Morgana Le Fey's Landbot
Join date: 3 Apr 2007
Posts: 166
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05-01-2007 06:43
I think your friend should call LL personally and verify her age somehow.
Toll-Free Support Line
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Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
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05-01-2007 06:45
From: White Hyacinth This may be a crazy idea, but suppose Linden Labs would INFORM people if they put a ban on them, stating the reason why, wouldn't that help to avoid some of the confusion? yeah - minor common courtesy That and they shouldnt ban people just becuase other people say they did something. "Ahh I dont like Chris - Ill report him as Underage" |
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Mandy Carbenell
Recent Item
Join date: 27 Dec 2006
Posts: 847
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05-01-2007 06:45
From: Faybot Foxley I think your friend should call LL personally and verify her age somehow. Yea..I was thinking the same. Mandy C
_____________________
Never argue with an idiot, they drag you down to their level.
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