Why I dont use the blog or bug tracker :)

This comment which breaks no rules has been "awaiting moderation" since the blog post went up its comment number 13 and its significant and on topic and I dunno maybe its using some kind of filter but its insults no one

Anyhow I"m posting it here even though I Know it wont be read i wrote it so i'm posting it where it wont be sitting till its totaly insignificant and the entire blog thread is closed

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Hiya Im one of those that doesn’t get along with the bug tracker but honestly this is one of the few “issues” I have with Linden Labs the fact that you need to even write a manual so people can use the bug tracker makes it a problem. Bug trackers should be easy to use free of hassle and fast and make it so that people dont have to decide if they really want to go through the hassle of trying to report a bug. The tracker is time consuming and hard to use and not really conducive to encouraging the “average joe” with zero technical skills who comes to this game to play as a casual player or who uses Second life as an end application. The bug tracker is geared towards “technical types” and this says it all. So basically only a small percentage of users even reports bugs because of the system in place. It would be a lot better if a simple bug submission system was used (no voting just report the issue and click send is all that’s needed that most places use) I see no reason to make it so complicated its not helpful to “regular people” nor are half the bugs being reported in any volume because of it so the issues that get handles are only those that a minority of players votes on and even then they have to send group notices etc to encourage people to vote on them. I have never been successful in actualy creating a bug report from scratch or just finding one for a bug that I knew existed because of the layout and complexity of the system.

I”m not an idiot either quite the contrary although many people think i am one it doesn’t mean I am dumb, stupid or retarded in fact i’m at the other end of the scale however I’m not willing to spend up to an hour submitting a bug or searching for one so I dont report bugs and only vote on the ones presented to me. I also dont promote the bug tracker because its such a convoluted and cryptic system I dont see why I should expose people who are not “technical minded” to it. IN conclusion you will only get the “technical minded” who have time to spend on submitting a bug because of the way the system works. This system is not for the average user who has enough difficultly figuring out the complexity of SL on the actual servers. Now a bug tracker that is hard to use is added.

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Anyhow I have no idea why it didn't go through there are rude posts that are insulting alll over the blogs but here mine sits when I actually decide its worth using a blog I hate using. This and the bug tracker are two examples of why I dont bother to use those tools. The tools wont let me use them so why frustrate myself and waste my time

Q.E.D.

/shrug




p.s. as an added comment on the bug tracker the ony bugs I have ever seen or voted on are those which i have been asked to vote on via a link and in all cases except one I had never myself experienced the bug but obviously it was causing some poor guy an issue so i went and spent my time trying to login and vote on it (Login doesn'te ven work properly as it too is bugged..) anyhow one day maybe I can submit issues in a hassle free way on bugs i actually experience until then i vote on anything that is put in front of me lol significant or not..

If it's the first time you ever made a comment on the blog then you're automatically put into the moderation queue, it's nothing personal .

Once your post is approved it never happens again (although it happened again for me when I reinstalled my puter, but didn't on another puter so not sure what triggers it again).

i think whoever normally approves comments is on holiday or whatnot. i have a few comments unapproved as well (one of them very positive) and another person was asking about this yesterday as well.
i dont think it is specific to you or your comment.

edit: i always end up in the 'first time comments' queue. i suspect its a cookie thing. i clear cookies every couple of days.

nope not the first time but its more then 1 sentance the moderation seems sporadic and I"m wondering if its triggered by the presence of keywords anyhow i found it kinda ironic I actually had something useful to say and its filtered out

I gave up trying to offer bug reports after the first attempt. Anything that isnt reported properly goes to the circular file apparently, and the procedure is so arcane its ridiculous.