Second Life Forums Archive - Cannot Log into Second Life

Jig Chippewa

Fine Young Cannibal

Join date: 30 Oct 2006

Posts: 5,150

01-23-2007 21:30

I am having a terrible time. Yesterday SL experienced a number of problems. I was Logged on in the middle of a mountain. I have tried everything to have a normal SL experience but now as night progresses I am not even being connected to my region - it states "Cannot Connect to Region". I am fully paid up (40 bucks a month) but am unable to log on. I have downloaded new systems and even the beta system but have been unable to log in - please, please advise - yes I have contacted Support but as yet no reply.
What can I do? Please someone help me - Jig Chippewa.

SuezanneC Baskerville

Forums Rock!

Join date: 22 Dec 2003

Posts: 14,229

01-23-2007 22:12

What are your system specifications? How much ram, speed of processor, type of video card, that sort of stuff.

What type of internet service?

Wired or wireless network?

Have you cleared your cache?

Have you done an uninstall and then reinstalled?

Have you tried logging in at a different location? If you don't see a place at the bottom left to set a start location, go to preferences and set a different location in the General tab, and check the Show Start Location of Login Screen box.

Are you sure it's not a problem caused by an anti-virus program? Try starting SL with your anti-virus program disabled.

Might your router be blocking a port? The knowledgebase has a section on dealing with port problems.

_____________________

-

So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

-

http://lindenlab.tribe.net/ created on 11/19/03.

Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan

-

bilbo99 Emu

Garrett's No.1 fan

Join date: 27 Oct 2006

Posts: 3,468

01-24-2007 02:45

A recent client update announced it might require adjustments to firewall settings.
I was lucky but mebbe yours could be blocking. You may need to 'allow' secondlife.com. or whatever the server addresses are.

Cortex Draper

Registered User

Join date: 23 Aug 2005

Posts: 406

01-24-2007 05:08

We suggested the login to different region trick in another one of your posts. Have you tried it yet?
Before you press connect, press preferences ,and either set it to log in to home, or type in another location

Also on another thread you mentioned an attatchment problem ?
IF you think a malicious attatchment is driving you under the ground (unlikely but its possible), remove all attatchments when you get in by right clicking on yourself and select detatch all.

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Cannot Log into Second Life - Desperate for help

Cannot Log into Second Life - Desperate for help
Jig Chippewa Fine Young Cannibal Join date: 30 Oct 2006 Posts: 5,150	01-23-2007 21:30 I am having a terrible time. Yesterday SL experienced a number of problems. I was Logged on in the middle of a mountain. I have tried everything to have a normal SL experience but now as night progresses I am not even being connected to my region - it states "Cannot Connect to Region". I am fully paid up (40 bucks a month) but am unable to log on. I have downloaded new systems and even the beta system but have been unable to log in - please, please advise - yes I have contacted Support but as yet no reply. What can I do? Please someone help me - Jig Chippewa.
SuezanneC Baskerville Forums Rock! Join date: 22 Dec 2003 Posts: 14,229	01-23-2007 22:12 What are your system specifications? How much ram, speed of processor, type of video card, that sort of stuff. What type of internet service? Wired or wireless network? Have you cleared your cache? Have you done an uninstall and then reinstalled? Have you tried logging in at a different location? If you don't see a place at the bottom left to set a start location, go to preferences and set a different location in the General tab, and check the Show Start Location of Login Screen box. Are you sure it's not a problem caused by an anti-virus program? Try starting SL with your anti-virus program disabled. Might your router be blocking a port? The knowledgebase has a section on dealing with port problems. _____________________ - So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan -
bilbo99 Emu Garrett's No.1 fan Join date: 27 Oct 2006 Posts: 3,468	01-24-2007 02:45 A recent client update announced it might require adjustments to firewall settings. I was lucky but mebbe yours could be blocking. You may need to 'allow' secondlife.com. or whatever the server addresses are.
Cortex Draper Registered User Join date: 23 Aug 2005 Posts: 406	01-24-2007 05:08 We suggested the login to different region trick in another one of your posts. Have you tried it yet? Before you press connect, press preferences ,and either set it to log in to home, or type in another location Also on another thread you mentioned an attatchment problem ? IF you think a malicious attatchment is driving you under the ground (unlikely but its possible), remove all attatchments when you get in by right clicking on yourself and select detatch all.