How many times do you have to report abuse before anyone does anything?

I'm tired of nothing being done against jerks who just want to harrass people. The whole report abuse system is messed up and they need to fix it. I rarely complain but I'm fed up!!

Anyone else annoyed or is it just me?

Errm... once?

I reported abuse twice now. Swiftly was reacted.

Morwen.

Errm... once?

I reported abuse twice now. Swiftly was reacted.

Edit: The way of reporting (language use and alike) is very often important. If you go like "He, you there. Now finally get off your lazy <bliep> and do something useful as banning this guy" then I would give you "da finger" as well. Now understand me well, I don't say you do this, but I saw it happen often.

Morwen.

Once? Well I have reported the same person more than 3 times now and nothing has been done. I just wonder if this has happened to anyone else?

Morwen, you're serious? I almost never get responses to my abuse reports. If I do, it takes like two weeks, and by then it's pointless. I try to be polite and thorough in my abuse reports, too - I even post chat logs that clearly show that the abuser is shooting/harassing/scoffing at requests to cease and desist.

I'm starting to wonder if residents who have been in-world longer get higher priority responses than those of us who are only a few months old.

also make sure your AR is factual, detailed and complete.

Notice the warning when filing your AR: incomplete AR's will be ignored.

include Who, what, where, when, how & why.

Sometimes citing the specific TOS that is being violated also helps. I've actually had 1 relatively new linden tell me to my face that prim littering is not a TOS violation (something we see in the police blotter daily and most definately is a TOS violation). Being able to cite chapter & verse can help a new, inexperienced Linden do their research better so they can take action.

Also remember that the Lindens are hit with hundreds if not thousands of AR's daily. Just as we have lag in world... think of it as AR lag while they work through the flood before getting to yours.

I do the same thing. They don't ever get back to me though. I got an email once, but that was it.

Well, from my own experience...I get an answer about 1/2 of the time. I always assume it's because the tremendous flood of AR they probably receive on a daily basis.

I am always polite, professional even, when reporting. My reports are always merticulously complete. So....I guess it's just like everything else in SL right now; the sheer number of residents is so getting so huge that some of us fall into the cracks.

Oh and it doesn't matter how long you've been a resident Anna - I've been around awhile, my alt has been around for 1 1/2 years. 'Both of us' (ha) still get moderately bad service most of the time. So, you're not alone out there.

Sol

I have heard too, that if multiple people file ARs on the same incident, it gets a faster response. Maybe encouraging witnesses to report would help.

Chat logs, screen shots, who/what/where/how/when and pretty pleases I can do. But why? Should I ask the griefers why they are shooting/ humping/ building/ littering etc? I think that's about the only thing that's incomplete about my ARs. I guess I could make up a reason, but anything I could say there would be terribly impolite.

I like the idea of citing specific items from the TOS. But then again, it makes filing abuse reports more cumbersome for me. Actually maybe that's my problem - they're tired of seeing my abuse reports!

I've gotten several emails but they've been useless. They point me to the police blotter but I can never find the incident, since the blotter only shows the most recent 25 infractions. I guess I'm a day late and a dollar short when finding it.

I have only filed an AR once and it was handled. It's important, as another poster pointed out, that your ARs are calm (not accusatory of the Lindens), detailed and very specific as to who, what, why, where and when.

I would certainly not waste an AR on prim litter, a push or anything like that.

"How many times do you have to report abuse before anyone does anything? '

I believe the answer is 42.

Morwen is right, Once will do it.
I've Never had trouble from the AR process.

Angel.

Interesting concept. Perhaps we have an 'allowance' of ARs and if we file too many, they just ignore them.

Seriously. You folks don' t know. I am sweet as sugar and thorough as a racehorse in some of these reports I submit and it doesn't help a bit. So much for trying to be a good citizen. I suppose I should just ignore all the bad things that go on around here.

I had a person once who placed a griefer particle generator on my land. It generated offensive discriminatory particles. In my Abuse Reports, I calmly described the offensive particles, explained what the generator did, identified the coordinates of the generator, and identified its owner and creator. I always got a response several days later, saying the issue had been resolved. The matter never showed up on the Police Blotter, and the particle generators were never removed. (Whenever I myself would remove them manually, a new one would appear someplace else on my land a day or two later.)

I got the message, and turned off the ability for others to create objects on my land (a measure I was hoping to avoid).

Your not alone. i had repoted to a linden and the griefter just laught. Turns ou the linden in questen was a person during his normal avie did not like me. hence he did SH@T!


Lindens just at times arew so uncontrolable and just don`t do their jobs.

At the end I landed up getting banned because the stupid linden did not do his job. This is the new Second Life. Get use to it.

they dont necessarily do anything about it if you check the police blotters even though names are left out likely you wont find your guy that you reported. Its pretty easy to check them because they put in the rest of the details including location I think you will find that your guys are not actualy gone in most cases. Anyone I have reported has disappeared but in most cases can be found on search they logon do their thing and leave and they dont bother me anymore cause I already banned them hehe but i check the blotters. I have had one case where one guy was actually banned but he probably went on a rampage and they received like 20 million reports. I dont think Linden lab will just be reacting and banning basedon a single report.

The variety of reactions from LL is interesting.

I reported two reports on the same incident on March 5 and received an automated response the next day saying they had received the reports. I haven't heard anything since, though, and wasn't able to find anything on the police blotter, either.

An interesting thought

If people reserved Abuse reports for the truley nasty things griefers / abusive people do -

Instead of ARing every little thing they can -

It would increase response time for when people like the orginal poster need it.

As it is right now, it like everyone calling the cops every time they hear a bump in the night. The cops are too busy to respond.

Colette, you make a good point, and I wanted to clarify that I made two reports because there were two residents involved, and the way the report is set up, there is no other way to name two people.

frankly when stopped the abuse reporting system that linked the abuuse to the reporter. Is that linked the abuse to the reporter. Is when the problems started. LLabs SAID. There was so many false reports. But really it was not even truth. Llabs just did not want deal with abuse reports anymore. Ever since its been getting worse and worse.

I think the problem is, people have different opinions on what is truly nasty and abusive.

If some newb comes up and starts harassing me for sex, I just ignore him or ban him if he's on my land - no AR. Someone who's sensitive to sexual assault might AR him. Just one example. Rotating spinny porn signs are another, as are things with sexual themes in a PG sim. Some people find it more obnoxious than others.

Someone comes up with a gun and starts shooting at me? It's just gonna bounce off. I wouldn't AR them unless it does some kind of damage, or is disrupting business.

For me, people taking advantage of newbs is truly nasty and abusive. So I AR people for pyramid schemes. They're illegal under US law and many other countries and clearly against TOS. Other people might not care about that.

Who is to judge what's small and what's big?