Second Life Forums Archive - Annual Plan question

Gary Yazimoto

Registered User

Join date: 7 Jan 2010

Posts: 2

01-16-2010 23:44

Well, hello there.
I just decided to upgrade to the yearlong premium plan, but when it comes to games I can tend to get distracted. Once 2011 rolls around, will there be any sort of notice that I'm about to be billed again, or should I set up something myself? Just in case of course.

Ponsonby Low

Unregistered User

Join date: 21 May 2008

Posts: 1,893

01-16-2010 23:50

From: Gary Yazimoto

Well, hello there.
I just decided to upgrade to the yearlong premium plan, but when it comes to games I can tend to get distracted. Once 2011 rolls around, will there be any sort of notice that I'm about to be billed again, or should I set up something myself? Just in case of course.

I did get an email in advance of the billing, and if you are inclined to look at your account page (which you will be if you want to keep track of your inworld-money [Linden Dollars] and monthly tier payments, if any), you'll see the upcoming annual fee date there each time.

_____________________

War is over---if you want it.

P Low Low P Studio SMALL PARCEL SOLUTIONS: Homes & shops of distinction, with low prim-counts, surprisingly low prices!

Peggy Paperdoll

A Brat

Join date: 15 Apr 2006

Posts: 4,383

01-16-2010 23:52

I'm on the quarterly plan and I get a notice a week in advance of LL's billing my PayPal account. I'm sure the yearly has something similar.

Sling Trebuchet

Deleted User

Join date: 20 Jan 2007

Posts: 4,548

01-17-2010 01:03

Yes. I get an email every year.

My renewal date is January 20th.
Renewal reminders were sent on January 5th in 2008,2009 and 2010

=======================================
The subject lines is: Second Life Renewal Reminder
The sender is : [email]noreply@secondlife.com[/email]
=======================================

Dear Sling Trebuchet,

We hope you're enjoying your Second Life. This is a reminder that your
Second Life Premium Annual Plan will be renewed on January 20, 2010, at which
time you'll be charged $72.00(USD). You don't need to do anything;
renewal and billing are automatic.

To review or modify your account details, or to change or cancel your
Membership Plan, visit https://secondlife.com/account.

If you've forgotten your password, you can go to https://secondlife.com/account/request.php to start the password recovery process. As part of the process, an email with a time sensitive link will be sent to the email address you registered with.

Best Wishes,

Linden Lab and the Second Life Team
http://www.secondlife.com

Linden Research, Inc.
945 Battery Street
San Francisco, CA 94111
USA

_____________________

Maggie: We give our residents a lot of tools, to build, create, and manage their lands and objects. That flexibility also requires people to exercise judgment about when things should be used.
http://www.ace-exchange.com/home/story/BDVR/589

Gary Yazimoto

Registered User

Join date: 7 Jan 2010

Posts: 2

01-17-2010 04:15

Oh excellent, thank you all for answering.

nikita Jefferson

Registered User

Join date: 12 Dec 2007

Posts: 229

01-17-2010 06:08

When my first yearly premium account renewal rolled around i was'nt sent an e mail saying it was due,i happened to see something in red on my account premium account,i think it was the $72 US if i remember right,i really was'nt planning to renew it so i just let it go.
Then i decided to inquire about it on the forums and what the red meant.
I was told LL had probably tried to get the $72 from my paypal and there were no funds there.
I was also told if i don't do anything,like down grade or put sufficient funds in paypal LL would cancel my SL account for being in arrears.
On this last renewal i did'nt receive an e mail either but i did make sure i had sufficient funds in my paypal account.

So when not planning to renew your premium make sure you downgrade to basic,if planning to renew don't rely on an e mail reminder,just make sure you have sufficient funds when the time rolls around.

Sling Trebuchet

Deleted User

Join date: 20 Jan 2007

Posts: 4,548

01-17-2010 06:34

For anyone exposed to risk if they don't receive email from LL, it would be wise to check things like:
1) The email address on record with LL is still active and looked at
2) They have whitelisted secondlife.com as a sender, so that spam filters don't eat it.

I would remember my Annual renewal date even without a reminder email.
Rez date is something that most people are concious of.
Annual is a lot easier to remember than would be Quarterly.

_____________________

Maggie: We give our residents a lot of tools, to build, create, and manage their lands and objects. That flexibility also requires people to exercise judgment about when things should be used.
http://www.ace-exchange.com/home/story/BDVR/589

nikita Jefferson

Registered User

Join date: 12 Dec 2007

Posts: 229

01-17-2010 06:51

From: Sling Trebuchet

For anyone exposed to risk if they don't receive email from LL, it would be wise to check things like:
1) The email address on record with LL is still active and looked at
2) They have whitelisted secondlife.com as a sender, so that spam filters don't eat it.

I would remember my Annual renewal date even without a reminder email.
Rez date is something that most people are concious of.
Annual is a lot easier to remember than would be Quarterly.

My e mail with LL is active and i have received e mails from support when i have submitted tickets.
All my inworld messages go there as well as my security orb e mails
But as i said ,never a reminder about renewals for premium

Annual Plan question
Gary Yazimoto Registered User Join date: 7 Jan 2010 Posts: 2	01-16-2010 23:44 Well, hello there. I just decided to upgrade to the yearlong premium plan, but when it comes to games I can tend to get distracted. Once 2011 rolls around, will there be any sort of notice that I'm about to be billed again, or should I set up something myself? Just in case of course.
Ponsonby Low Unregistered User Join date: 21 May 2008 Posts: 1,893	01-16-2010 23:50 From: Gary Yazimoto Well, hello there. I just decided to upgrade to the yearlong premium plan, but when it comes to games I can tend to get distracted. Once 2011 rolls around, will there be any sort of notice that I'm about to be billed again, or should I set up something myself? Just in case of course. I did get an email in advance of the billing, and if you are inclined to look at your account page (which you will be if you want to keep track of your inworld-money [Linden Dollars] and monthly tier payments, if any), you'll see the upcoming annual fee date there each time. _____________________ War is over---if you want it. P Low Low P Studio SMALL PARCEL SOLUTIONS: Homes & shops of distinction, with low prim-counts, surprisingly low prices!
Peggy Paperdoll A Brat Join date: 15 Apr 2006 Posts: 4,383	01-16-2010 23:52 I'm on the quarterly plan and I get a notice a week in advance of LL's billing my PayPal account. I'm sure the yearly has something similar.
Sling Trebuchet Deleted User Join date: 20 Jan 2007 Posts: 4,548	01-17-2010 01:03 Yes. I get an email every year. My renewal date is January 20th. Renewal reminders were sent on January 5th in 2008,2009 and 2010 ======================================= The subject lines is: Second Life Renewal Reminder The sender is : [email]noreply@secondlife.com[/email] ======================================= Dear Sling Trebuchet, We hope you're enjoying your Second Life. This is a reminder that your Second Life Premium Annual Plan will be renewed on January 20, 2010, at which time you'll be charged $72.00(USD). You don't need to do anything; renewal and billing are automatic. To review or modify your account details, or to change or cancel your Membership Plan, visit https://secondlife.com/account. If you've forgotten your password, you can go to https://secondlife.com/account/request.php to start the password recovery process. As part of the process, an email with a time sensitive link will be sent to the email address you registered with. Best Wishes, Linden Lab and the Second Life Team http://www.secondlife.com Linden Research, Inc. 945 Battery Street San Francisco, CA 94111 USA _____________________ Maggie: We give our residents a lot of tools, to build, create, and manage their lands and objects. That flexibility also requires people to exercise judgment about when things should be used. http://www.ace-exchange.com/home/story/BDVR/589
Gary Yazimoto Registered User Join date: 7 Jan 2010 Posts: 2	01-17-2010 04:15 Oh excellent, thank you all for answering.
nikita Jefferson Registered User Join date: 12 Dec 2007 Posts: 229	01-17-2010 06:08 When my first yearly premium account renewal rolled around i was'nt sent an e mail saying it was due,i happened to see something in red on my account premium account,i think it was the $72 US if i remember right,i really was'nt planning to renew it so i just let it go. Then i decided to inquire about it on the forums and what the red meant. I was told LL had probably tried to get the $72 from my paypal and there were no funds there. I was also told if i don't do anything,like down grade or put sufficient funds in paypal LL would cancel my SL account for being in arrears. On this last renewal i did'nt receive an e mail either but i did make sure i had sufficient funds in my paypal account. So when not planning to renew your premium make sure you downgrade to basic,if planning to renew don't rely on an e mail reminder,just make sure you have sufficient funds when the time rolls around.
Sling Trebuchet Deleted User Join date: 20 Jan 2007 Posts: 4,548	01-17-2010 06:34 For anyone exposed to risk if they don't receive email from LL, it would be wise to check things like: 1) The email address on record with LL is still active and looked at 2) They have whitelisted secondlife.com as a sender, so that spam filters don't eat it. I would remember my Annual renewal date even without a reminder email. Rez date is something that most people are concious of. Annual is a lot easier to remember than would be Quarterly. _____________________ Maggie: We give our residents a lot of tools, to build, create, and manage their lands and objects. That flexibility also requires people to exercise judgment about when things should be used. http://www.ace-exchange.com/home/story/BDVR/589
nikita Jefferson Registered User Join date: 12 Dec 2007 Posts: 229	01-17-2010 06:51 From: Sling Trebuchet For anyone exposed to risk if they don't receive email from LL, it would be wise to check things like: 1) The email address on record with LL is still active and looked at 2) They have whitelisted secondlife.com as a sender, so that spam filters don't eat it. I would remember my Annual renewal date even without a reminder email. Rez date is something that most people are concious of. Annual is a lot easier to remember than would be Quarterly. My e mail with LL is active and i have received e mails from support when i have submitted tickets. All my inworld messages go there as well as my security orb e mails But as i said ,never a reminder about renewals for premium

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Annual Plan question