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Instant Crash |
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Scimitar Uriza
Registered User
Join date: 10 Mar 2007
Posts: 5
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03-10-2007 22:39
I've just installed Second life for the first time and the game is crashing the instant I try to run it. It sends an error log but doesn't tell me what the problem is. The only mention of this sort of problem in the knowledge base says to uninstall and destroy the cache. Well I've reinstalled the thing several times but it still doesn't work. What exactly does it mean by empything the cache? Any one else has a similiar problem to this?
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
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03-10-2007 22:59
Welcome to Second Life.
What is your Processor type Amount of Ram Operating System Video card Type of internet connection Networked or not? If networked, wired or wireless? Do you meet the system requirements: http://secondlife.com/corporate/sysreqs.php Are you trying to use the regular viewer, the first one shown on the download page, or did you get the First Look viewer? One should probably start with the regular viewer. _____________________
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan - |
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Scimitar Uriza
Registered User
Join date: 10 Mar 2007
Posts: 5
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03-10-2007 23:02
This is my entire system profile. This meets the recommended system listed there. Every driver is up to date. It seems to crash while it is trying to detect hardware.
computer make/model: E-Machine motherboard make/model: Board: First International Computer, Inc. VG31 PCB 1.x processor type/speed: Intel Pentium 4/ 2.53 GHz BIOS type: Phoenix-AwardBIOS v6.00PG memory type/amount: 1536 Megabytes cdrom type/speed: JLMS XJ-HD166S [CD-ROM drive] sound card make/model: PCI realtech audio ac97 video card make/model: ATI/Raedon 9800 PRO video card memory: 128 MB monitor type/size: Sony Flatscreen/15 inchs mouse type: Logitech IR mouse joystick: Saitek st290 modem model/speed: Cabel Moden internet connection: 1.5/128 internet speed test: 1138 down / 910 up desktop color depth: 32bit operating system: winxp DirectX version: 9.0c videocard driver version: ver 7.2 catalyst drivers soundcard driver version: 5.10.0000.5080 mouse driver version: Generic joystick driver version: st290 pro 151205 to answer your question, I'm using the first viewer on the page. I'm not using anything specail and I've tried to install it several times. |
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Scimitar Uriza
Registered User
Join date: 10 Mar 2007
Posts: 5
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03-10-2007 23:05
Thanks for responding by the way, I was thinking it might be days before anyone said anything to me
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Dnate Mars
Lost
Join date: 27 Jan 2004
Posts: 1,309
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03-10-2007 23:11
It is an E-Machine.
I am just kidding. What version of the video driver do you have? _____________________
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
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03-10-2007 23:20
Do you use a router? If so, wired or wireless? I don't see that in the specs.
You may need to make sure that ports are open properly, if memory serves, port 12043 needs to be open for both UDP and TCP. What kind of anti-virus and anti-spyware and other anti-malware software are you running? You may need to tell your anti-malware software to keeps it's mitts off SL. _____________________
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan - |
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
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03-10-2007 23:21
What version of the video driver do you have? The specs say "ver 7.2 catalyst drivers". _____________________
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan - |
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Scimitar Uriza
Registered User
Join date: 10 Mar 2007
Posts: 5
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03-10-2007 23:22
That isn't the issue. I downloaded the first look viwer and it seems to work fine. very strange O.o I'm using the newest video driver from ATI 6.14.0010.6666
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
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03-10-2007 23:31
Well, if the First Look viewer works for you, all the better, so long as it doesn't have any subtle crippling flaws.
You might try redownloading the normal viewer. There will be an upgrade this Wednesday, I believe, with an optional new regular viewer, so maybe First Look will do till then. Do you get the login screen using the regular viewer? If so you might try checking to see what the preferences are set to. _____________________
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan - |
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Scimitar Uriza
Registered User
Join date: 10 Mar 2007
Posts: 5
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03-10-2007 23:36
Well, thanks for the help any how! It seems very strange, probably just one of those conflicts with my system that no one could forsee or repair ;P At least I can play.
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