Second Life Forums Archive - What makes a sim go offine?

Idunna DeCuir

Huh?

Join date: 11 May 2007

Posts: 88

10-09-2007 12:43

I know it's probably a stupid question...but since yesterday my home sim keeps going offline. I keep getting "teleported to a nearby sim," A sim that's continents away, btw.

There's been lots and lots of packetloss, though I'm not lagging terribly.

Are the people causing problems? There are a bunch of massive prims underground (don't people look to see what's under their land,) and lots of giant builds.

A neighbor all of a sudden has campers, 7 to be exact, and there might be another small camping spot. There are usually about 14 people on the sim at a time where before there were never more than a couple.

Are we just on a bad server?

Jessica Elytis

Goddess

Join date: 7 Oct 2005

Posts: 1,783

10-09-2007 13:16

With the high Packet Loss, but not a hgue gain in lag, I would suspect the internal networking at LL. But that's a very vauge guess.

I'd recommend filing a Support Ticket on this, just so the tech heads at LL are aware of it. It might jsut be somethign simple, but no one there knows it exists until someone tells them ^.~

~Jessy

_____________________

When your friend does somethign stupid:

From: Aldo Stern

Dude, you are a true and good friend, and I love you like the brother that my mom claims she never had, but you are in fact acting like a flaming douche on white toast with a side order of dickknob salsa..maybe you should reconsider this course of action and we go find something else to do.

Idunna DeCuir

Huh?

Join date: 11 May 2007

Posts: 88

10-09-2007 13:27

How do I file a support ticket? Is it ingame or through the website?

StormCrow Dagger

Registered User

Join date: 24 May 2007

Posts: 27

10-09-2007 14:08

From: Idunna DeCuir

I keep getting "teleported to a nearby sim," A sim that's continents away, btw.

The "nearby sim" logic seems to take into account the last sim from which you logged out from (not crashed, but actually logged out manually) other than your home sim. Failing that, I understand it deposits you in a nearby infohub.

Ann Launay

Neko-licious™

Join date: 8 Aug 2006

Posts: 7,893

10-09-2007 14:11

From: Idunna DeCuir

How do I file a support ticket? Is it ingame or through the website?

Website Support Portal.

If you're Basic, make sure to use the 'Special Questions' ticket type or they'll ignore it.

Premium members have the added option of Live Chat via the Solution Finder...you have to go all the way through to the last step before the links come up.

_____________________

~Now Trout Re-Re-Re-Certified!~

From: someone

I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things.

Congratulations and shame on you! You are a bit of a slut.

Meade Paravane

Hedgehog

Join date: 21 Nov 2006

Posts: 4,845

10-09-2007 14:12

From: StormCrow Dagger

Failing that, I understand it deposits you in a nearby infohub.

Or on the public OI.. That's always fun when you crash naked..

Idunna, go to support.secondlife.com and add a new support ticket for Region Down. Say that the region keeps restarting and that you could use some help, please.

_____________________

Tired of shouting clubs and lucky chairs? Vote for llParcelSay!!!
- Go here: http://jira.secondlife.com/browse/SVC-1224
- If you see "if you were logged in.." on the left, click it and log in
- Click the "Vote for it" link on the left

Jessica Elytis

Goddess

Join date: 7 Oct 2005

Posts: 1,783

10-09-2007 14:16

From: Idunna DeCuir

How do I file a support ticket? Is it ingame or through the website?

Look at the top of teh forum page here. Just under teh SL banner. Far right selection. Taht will take you to the support page.

Note: Give it all time to load. That page is one of the slowest on teh SL Website. (well for me)

~Jessy

_____________________

When your friend does somethign stupid:

From: Aldo Stern

Dude, you are a true and good friend, and I love you like the brother that my mom claims she never had, but you are in fact acting like a flaming douche on white toast with a side order of dickknob salsa..maybe you should reconsider this course of action and we go find something else to do.

Idunna DeCuir

Huh?

Join date: 11 May 2007

Posts: 88

10-09-2007 14:25

I found it, I hope I labeled it correctly, as I didn't write "Region Down."

Thanks, never had this happen before.

Any chance LL is cleaning up the place....ha ha...I can wish.

Calveen Kline

In pursuit of Happiness

Join date: 5 Jan 2007

Posts: 682

10-09-2007 15:09

Maybe Sky Eclipse decided to hold a vigil somewhere around your land... cuz we haven't heard from her in a while.

What makes a sim go offine?
Idunna DeCuir Huh? Join date: 11 May 2007 Posts: 88	10-09-2007 12:43 I know it's probably a stupid question...but since yesterday my home sim keeps going offline. I keep getting "teleported to a nearby sim," A sim that's continents away, btw. There's been lots and lots of packetloss, though I'm not lagging terribly. Are the people causing problems? There are a bunch of massive prims underground (don't people look to see what's under their land,) and lots of giant builds. A neighbor all of a sudden has campers, 7 to be exact, and there might be another small camping spot. There are usually about 14 people on the sim at a time where before there were never more than a couple. Are we just on a bad server?
Jessica Elytis Goddess Join date: 7 Oct 2005 Posts: 1,783	10-09-2007 13:16 With the high Packet Loss, but not a hgue gain in lag, I would suspect the internal networking at LL. But that's a very vauge guess. I'd recommend filing a Support Ticket on this, just so the tech heads at LL are aware of it. It might jsut be somethign simple, but no one there knows it exists until someone tells them ^.~ ~Jessy _____________________ When your friend does somethign stupid: From: Aldo Stern Dude, you are a true and good friend, and I love you like the brother that my mom claims she never had, but you are in fact acting like a flaming douche on white toast with a side order of dickknob salsa..maybe you should reconsider this course of action and we go find something else to do.
Idunna DeCuir Huh? Join date: 11 May 2007 Posts: 88	10-09-2007 13:27 How do I file a support ticket? Is it ingame or through the website?
StormCrow Dagger Registered User Join date: 24 May 2007 Posts: 27	10-09-2007 14:08 From: Idunna DeCuir I keep getting "teleported to a nearby sim," A sim that's continents away, btw. The "nearby sim" logic seems to take into account the last sim from which you logged out from (not crashed, but actually logged out manually) other than your home sim. Failing that, I understand it deposits you in a nearby infohub.
Ann Launay Neko-licious™ Join date: 8 Aug 2006 Posts: 7,893	10-09-2007 14:11 From: Idunna DeCuir How do I file a support ticket? Is it ingame or through the website? Website Support Portal. If you're Basic, make sure to use the 'Special Questions' ticket type or they'll ignore it. Premium members have the added option of Live Chat via the Solution Finder...you have to go all the way through to the last step before the links come up. _____________________ ~Now Trout Re-Re-Re-Certified!~ From: someone I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things. Congratulations and shame on you! You are a bit of a slut.
Meade Paravane Hedgehog Join date: 21 Nov 2006 Posts: 4,845	10-09-2007 14:12 From: StormCrow Dagger Failing that, I understand it deposits you in a nearby infohub. Or on the public OI.. That's always fun when you crash naked.. Idunna, go to support.secondlife.com and add a new support ticket for Region Down. Say that the region keeps restarting and that you could use some help, please. _____________________ Tired of shouting clubs and lucky chairs? Vote for llParcelSay!!! - Go here: http://jira.secondlife.com/browse/SVC-1224 - If you see "if you were logged in.." on the left, click it and log in - Click the "Vote for it" link on the left
Jessica Elytis Goddess Join date: 7 Oct 2005 Posts: 1,783	10-09-2007 14:16 From: Idunna DeCuir How do I file a support ticket? Is it ingame or through the website? Look at the top of teh forum page here. Just under teh SL banner. Far right selection. Taht will take you to the support page. Note: Give it all time to load. That page is one of the slowest on teh SL Website. (well for me) ~Jessy _____________________ When your friend does somethign stupid: From: Aldo Stern Dude, you are a true and good friend, and I love you like the brother that my mom claims she never had, but you are in fact acting like a flaming douche on white toast with a side order of dickknob salsa..maybe you should reconsider this course of action and we go find something else to do.
Idunna DeCuir Huh? Join date: 11 May 2007 Posts: 88	10-09-2007 14:25 I found it, I hope I labeled it correctly, as I didn't write "Region Down." Thanks, never had this happen before. Any chance LL is cleaning up the place....ha ha...I can wish.
Calveen Kline In pursuit of Happiness Join date: 5 Jan 2007 Posts: 682	10-09-2007 15:09 Maybe Sky Eclipse decided to hold a vigil somewhere around your land... cuz we haven't heard from her in a while.

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What makes a sim go offine?