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Confused

Stuart Kohime
Registered User
Join date: 2 Apr 2007
Posts: 6
04-02-2007 09:29
Can anyone explain why my LS$ amount in my account viewed via the web page is not the same as the amount shown on screen when I log in.

How do I transfer the LS$ I just bought to my character??

I know this is a noob question but its currently annoying me!
Tyci Kenzo
K2 Owner and Designer
Join date: 8 Dec 2005
Posts: 285
04-02-2007 09:47
where did you buy the $L from?

maybe the $ is just sitting on your characters account and hasnt been turned into lindens yet im not sure need more details from you
Stuart Kohime
Registered User
Join date: 2 Apr 2007
Posts: 6
04-02-2007 09:56
I bought the money through the secondlife website by logging into my account. I got $50 USD worth and then managed to covert it to Linden Dollars. So my account now reads:

Linden Dollar Balance: 13956
USD balance: 0

When I log in on the top right the balance is the same as what it was before I purchased the money via the website.
Tyci Kenzo
K2 Owner and Designer
Join date: 8 Dec 2005
Posts: 285
04-02-2007 10:00
hmmm very strange

maybe ifyour new they are reviewing things ive never seen that happen

no alt account with similar name? didnt owe LL for tier or membership?
any high price classifieds you have?

best thing to do is call LL or email their biling department
Stuart Kohime
Registered User
Join date: 2 Apr 2007
Posts: 6
04-02-2007 10:01
Nope this is only my fourth day playing the game and I wanted to get a property.
Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
04-02-2007 10:02
Try buying something in game. Sometimes that will reset your balance.

4th day and you already dropped $50 into the game? I like your style.
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Athena Sterling
Voided Earthing
Join date: 1 May 2006
Posts: 186
04-02-2007 10:05
have you tried reloging? i know tis a silly question, but have you?
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Stuart Kohime
Registered User
Join date: 2 Apr 2007
Posts: 6
04-02-2007 10:07
yep quite a few times.

Its not a sily question. The other funny thing is I upgraded my account to premium to allow me to buy the land. You get L$1000 for doing that and they credited next time i logged in. BUt the $50 US worth I converted have not shown up...
Stuart Kohime
Registered User
Join date: 2 Apr 2007
Posts: 6
04-02-2007 10:09
From: Brenda Connolly
Try buying something in game. Sometimes that will reset your balance.

4th day and you already dropped $50 into the game? I like your style.


The nature of the game suggests that the $50 may actually make money in property value, if not I shouldn't actually loose too much if I want to sell up and stop playing. Also I am in the UK and with the current exchange rate $50 is pretty cheap :)
Stuart Kohime
Registered User
Join date: 2 Apr 2007
Posts: 6
04-02-2007 10:15
OK bought something mildly useful for 10 linden, no change :(
Ann Launay
Neko-licious™
Join date: 8 Aug 2006
Posts: 7,893
04-02-2007 10:19
I usually purchase Lindens while I'm in-world, unless that function is having a problem. About a month ago, I made two attempts to buy and got a failure message both times. I went to the site, purchased there with no problem, then went back to the viewer, where the Lindens still hadn't shown up. So I relogged, only to discover when I got back in that all three purchases had subsequently gone through. :rolleyes:

LL has bugs and joyous lag, as we all know. I'd give it a day or two if you can, just in case it 'catches up' on its own, then start talking to customer service.
Beebo Brink
Uppity Alt
Join date: 12 Jan 2007
Posts: 574
04-02-2007 10:41
From: Stuart Kohime
OK bought something mildly useful for 10 linden, no change :(

Have you gone to your transaction page and listed all expenses since you joined?

This should track exactly what goes in and out of your account. There may be some clue there as to why you're not seeing the amount inworld. At the very least, it can very to Customer Support that you should have a higher balance.
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