HELP!!! Crashing
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Lissa Pinion
Cowgirl at Large
Join date: 29 May 2007
Posts: 48
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06-21-2007 12:40
Ever since the update, i log on and play...everything looks fine.
Problem: i will be im'ing someone or doing something...everything looks ok, the im'ing stops on the other end. My mini map turns red and then I'm kicked off. This is happening alot since the update. Anyone have any ideas?
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3Ring Binder
always smile
Join date: 8 Mar 2007
Posts: 15,028
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06-21-2007 14:24
i think each update uses more memory to run the game. you may have to tweak your computer a little.
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Idunna DeCuir
Huh?
Join date: 11 May 2007
Posts: 88
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06-21-2007 14:38
I feel for you.
In the last few days I've been having so many problems. Things take ages to load, and my avatar is constantly stuck in an animation, walking forever over an ocean.
I'm reading everything I can, but I'm confused....and frustrated.
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Kittie Munro
Registered User
Join date: 28 May 2007
Posts: 29
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06-21-2007 15:40
I'm also having similar problems, I'd thought I'd tracked it down to a poor wireless connection and fixed it by hardwiring to it. That's made things better, but not back to normal. Now I will suddenly get Sim Ping of 1000 ms while my User Ping stays around 120 ms, things happen around me, and I can see things moving, but I am completely stuck. It's not good, I've now spend 3 days trying to track down the problem using the knowledge and support system, but with no luck. I have no where else to turn to... the live chat support doesn't seem to exist (unless you know the secret password) and the problem is as yet too vague to try and post on Jira (not that I really understand how Jira works) I'm close to screaming now 
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Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
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06-21-2007 19:00
From: Kittie Munro It's not good, I've now spend 3 days trying to track down the problem using the knowledge and support system, but with no luck. I have no where else to turn to... the live chat support doesn't seem to exist (unless you know the secret password) and the problem is as yet too vague to try and post on Jira (not that I really understand how Jira works) I'm close to screaming now  I can kinda help with your Live Chat issue. First, you have to be a premium account.. then you have to go to the support portal and use the Solution Finder. That means the button under the 'We had to change passwords,' click it and THEN search within that to find an answer. Select, "my answer is not here," until you get the option to either submit a ticket or Live Chat. Try logging into a different sim, preferably one like Pooley, to see if it's related to the sim you were in or if it's related to YOU. They'll probably advise you to do this anyways, and to make sure your video drivers are up to date. If you are an ATI user, you may not want to use the latest, because it caused my viewer to crash upon logging out. Go figure.
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Kittie Munro
Registered User
Join date: 28 May 2007
Posts: 29
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06-21-2007 22:24
Thanks for that Raudf  It's definately me, the same thing happens wherever I am in SL. although more in some places than in others. I'll check video card again before I hound down the live chat option, although I always keep it up to date to run LOTRO (don't have the same problems with running that btw) Ahh well... I'll keep on and find the answer somewhere 
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Piginawig Lock
Person
Join date: 11 Oct 2006
Posts: 56
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06-21-2007 23:04
SL has been "Red Maping" ever since I started playing and I'm sure has been for a while. You'll just have to deal with it until LL gets a fix.
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Apple Pinkney
Registered User
Join date: 11 Apr 2005
Posts: 98
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06-22-2007 04:01
I can so empathize with your frustration. Before you try all that expensive stuff, try Nicholaz Beresford's viewer: http://nicholaz-beresford.blogspot.com/2007/06/release-day-nicholaz-edition-17a.htmlGo to Downloads and get: nicholaz-17e.zip Follow the Installation Instructions. I was going nuts crashing all the time since some point during 1.15. I started using his viewer 2 days ago and haven't crashed one time since. For some reason there is a major memory leak in the SL Viewer -- that SL is aware of and still hasn't fixed.
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Apple Pinkney
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Markubis Brentano
Hi...YAH!!
Join date: 15 Apr 2006
Posts: 836
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06-22-2007 04:59
From: Lissa Pinion Ever since the update, i log on and play...everything looks fine.
Problem: i will be im'ing someone or doing something...everything looks ok, the im'ing stops on the other end. My mini map turns red and then I'm kicked off. This is happening alot since the update. Anyone have any ideas? What do you have for memory on your computer? (how much) The minimum specs that the SL website says is not enough. You should have at minimum, 1 gb of RAM
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