Look

Please stop bitchin about the lindens not doing there job, do you know how hard it is to run online game, I mean you people think this is just a flick of the wrist. And things get done, Now I know its not everyone but this is for the ones that think the linden's are slack becuase things dont get done well your WRONG. Get a grip and have some damn patience things willg et fixed. If not thye would have lasted this long. I dont know how many of you been around but back in the day it tiny island and you had to walk where you wanted to go. so BLEH

(( sorry me bitching((

Havin been a Tech Support Manager for an ISP in the past, I have to agree with the sentiment of "cut em some slack".

Right now, there's a still a lot of trial and error, because of the simple fact that even after all this time, Second Life is young. There's really nothing else like it to use for reference on how to "plug up all of the mouse-holes".

Just enjoy the your 2nd Life, and when you run into a problem, remember that it ain't the end of the world.

Pick a date a few months into the future. Take the little and not so little bugs that annoy you about SL right now and you can bet that by the time your picked date comes by, not only will your little annoyances still exist, there will be half a dozen more problems for you to deal with that are working perfectly right now.

The missing image baked textures is a perfect example, I didn't come across it even once since I started in May before a certain update in mid-September (I think). A later post on the blog revealed that it was the result of a coding/assumption error. It's since been better and it's since been even worse. Right now it's better again but it's still not fully fixed.

While I agree that the Lindens shouldn't be constantly yelled at for everything, I don't really see what's wrong with not making them forget that on average they seem to break more things than they actually fix (fixing something that before you broke it worked perfectly doesn't really count as a real accomplishment in my opinion).

Anybody in the software development industry knows that it is virtually impossible to fix things in software of more than moderate complexity without introducing other (sometimes quite serious) bugs. And I can imagine that SL is far more complex than anything most of us have ever worked on.

I get just as steamed as anyone else when bugs keep me from doing something productive or fun, but it does sometimes help to remember that this truly is groundbreaking software.

I find this to be exciting. It's the raw beginning of something remarkable.

I would be more empathic to LL if they would actually listen to our major concerns and deal with them instead of jsut doing what they want.

The grid used to get better update by update. Lately every update only compounds the problems they continue to ignore.

I cut the techs and programmers a lot of slack here. I agree, fixing it, and programming/coding it isn't easy. It's LL's Public Relations Persons I say are just worthless. Either by being worthless, or by LL upper management tieing their hands too much.

And not to sound "elitetist" but come back and talk to me after you've been here a year.

~Jessy

Agreed. That would go a long way.



It does sometimes seem that way.



LL could use better public relations, but how many of us have never said the wrong thing at an emotionally intense moment? Everyone screaming that LL must respond NOW does not help with them responding correctly.



Well, that does sound elitist. I have been here nearly a year, as I am an alt, and I think that is adequate time.

And, if I may respond with my own elitist comment, talk to me after you have been a professional software developer for 13 years, in various arenas from 1 month projects to 5-year government contracts.

I may well change my tune after more than a year, but I have far more experience as a software developer than you seem to (I guess I cannot truly know), much more than you have in SL at least, so it seems unlikely to me.

[Edit] Sorry, I guess I just HAD to respond to the elitist part, whether it was targeted at the OP or not. It really offended me for some reason.

14 years is elite? I've been doing software development for nigh on 30 years now. The only reason it is "hard" to maintain and extend large, complex software projects is primarily due to a lack of software change management and development process management. It's also usually due to using lousy development tools, and having either a crappy QA / proofing process, or not having one at all.

Even after three decades, I haven't seen it all, but I've seen enough to know that the lame "we can't manage millions of lines of code!" excuse has nothing to do with technical capability, but managerial capability.

There's very little reason to not have a good handle on the development process that eliminates many of the problems plaguing LL and the SL project itself. The fact of the matter is that they do NOT have a handle on it, and it doesn't look like they really have any interest in doing so any time soon.

Thus, expect more of the same. BAU in spades.

I used to be a huge 'cut em some slack' gal, especially when I first started.

For those who say they've worked support and blah blah blah... do you know what your uptime, downtime, hacks and grief crashes were? Were they in some cases more than 60% of your week? Were they 30% in a quarter? Chances are... no. If they were, customers would be jumping ship.

You can't compare working any IT job to running an MMOG (game for ease of use, don't start). So some guy worked CS for AOL. So some dude worked as a network tech. So some dude worked as a programmer for someone. And chances are... in any of those fields, there isn't a monopoly for those other services. There is NO other game out there like Second Life period, until mid 2007. Unless you've directly worked for an open source/user created client like SL, then you are just guessing like the rest of us.

Until you are in the GAMING industry, those opinions are on the level as every other person. There is a reason for beta grids, which they haven't utilized. Instead of testing out some of the new features and fixes for an extended period of time (more than 12 hours in most cases), they throw it live and hope all goes well.

With the ever changing face of SL as of late, these features should be tested even MORE than ever. Instability with more than 15,000 users, while boasting over 1 million accounts, missing image STILL a problem even after 'it's fixed' several times over, and many many more bugs since I started 11 months and 3 weeks ago, with promises of fix this and fix that and they are STILL here, while we get fluffed with a new sign on page, new snapshot features, etc.

All the while opening much larger quandries with open registration became focus.

Frankly, they are probably happy to see us complaining about Copybot and open registration... it detracts from the rest of the bugs that are STILL going on, 1 year later, after several acknowledgements and promises of fixes.

I still find it ironic that every so often, just as someone posts something that doesn't give SL any love, someone else posts a 'give them credit and ease up post' and complains about the complainers.

When it's all said and done though, if SL doesn't get a grip on all the major problems, be it stability, users, user rights, minors, etc. those games coming online, once we have a place to go to make it useful of our time, SL WILL crumble to another game with better support, better usability, and better security all around.

When asking residents why they are still here if they are so upset with SL, the most common answer by a LARGE percentage...

I don't have anywhere else to go.