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Edit account details, where and how?

Suzhanna Rossini
Shopaholic
Join date: 2 Apr 2007
Posts: 109
06-18-2007 01:24
How can I edit my RL contact details for my account? I've only found a place to edit the e-mail address, but what about name, address and other things?

I even posted a support ticket in the support section, but that just got deleted by the support crew, no reply, no nothing.
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bilbo99 Emu
Garrett's No.1 fan
Join date: 27 Oct 2006
Posts: 3,468
06-18-2007 03:23
From: Suzhanna Rossini
How can I edit my RL contact details for my account? I've only found a place to edit the e-mail address, but what about name, address and other things?

I even posted a support ticket in the support section, but that just got deleted by the support crew, no reply, no nothing.

Suzhanna, your real name should never need changing. As for address, I don't remember LL ever wanting to know my postal address. Why should they? They only need my CC details :)
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Yuriko Nishi
Registered User
Join date: 27 Feb 2007
Posts: 288
06-18-2007 03:34
From: bilbo99 Emu
Suzhanna, your real name should never need changing.


maybe she got marryed :)
bilbo99 Emu
Garrett's No.1 fan
Join date: 27 Oct 2006
Posts: 3,468
06-18-2007 03:40
From: Yuriko Nishi
maybe she got marryed :)

That had occured to me Yuriko. I am mildly surprised there isn't a name change option having just looked at the options there are in account details.
There's certainly no need for LL to have records of postal addresses though. For legal purposes I suppose law enforcement agencies can get them through CC details if they can't hunt down where appropriate through IP numbers but let's not go there.
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Jannae Karas
Just Looking
Join date: 10 Mar 2007
Posts: 1,516
Changes
06-18-2007 05:39
As I recall, they wanted a phone number also when you sign up. Those change sometimes, but no place to update. I don't remember them asking for an address.
Raudf Fox
(ra-ow-th)
Join date: 25 Feb 2005
Posts: 5,119
06-18-2007 07:28
Back when we first signed up, they did ask for addresses and such. (I don't remember for sure, because I've had a life since then.) I don't recall whether or not we were able to change the info once it was entered.

In my case, every few years or so, the post office decides to 'move' me by changing my address number/street. It's fecking annoying, because I don't actually move, but I have to UPDATE everything, everywhere. My phone numbers have been more reliable ;) Fortunately, they haven't done this since I opened my account, but I'm waiting.. and wondering where they'll stick me next.
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