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Ayu Sura

Registered User

Join date: 1 Oct 2006

Posts: 67

11-07-2006 10:56

So a few nights ago, I bought some pretty rose bushes and a beautiful big silk tree from Bliss gardens. I had to wait through a few crashes while my sim was down before I could return home and place them on my land.

Now, while I was placing them on my land, my sim crashed again. When I was finally able to get back on, my plants were missing! And they were also gone from my inventory. Permanently. I tried various methods of checking my lost and found folder and overall inventory, but they were nowhere to be found.

I found this thread:

/145/61/147266/1.html

It says nothing about being able to get these items back.

Am I correct in making that assumption? Or is there something else I can do about this?

Johan Durant

Registered User

Join date: 7 Aug 2006

Posts: 1,657

11-07-2006 11:02

Were these no-copy objects? It sounds like the sim may have been restored from backup, in which case the changes you made were lost.

_____________________

(Aelin 184,194,22)

The Motion Merchant - an animation store specializing in two-person interactions

Ayu Sura

Registered User

Join date: 1 Oct 2006

Posts: 67

11-07-2006 11:31

Yes they were

*narrows eyes irritably*

That's money I just lost.

Earl Zabibha

Registered User

Join date: 22 Aug 2006

Posts: 158

11-07-2006 12:39

Check for sawdust, and see it the guy next door is holding a chainsaw

Ayu Sura

Registered User

Join date: 1 Oct 2006

Posts: 67

11-07-2006 14:20

Hah!

Well, support finally emailed me today - I'll see what happens.

Erin Talamasca

Registered User

Join date: 18 Sep 2005

Posts: 617

11-07-2006 16:42

It's often worth having a polite word with the creator. I've lost things through pure and simple dumbassedness when I first started and some creators are willing to help. You can't expect them to, but there's always the chance they might.

Madison Carnot

Registered User

Join date: 28 Apr 2006

Posts: 72

11-08-2006 05:53

Bug report it and then move on because you are not going to get the item back or get your money refunded from LL. Live help will tell you to bug report, and your report will never go anywhere. This is a case where everyone in support is going to shrug at you, and say they're sorry and there's nothing else they can do.

After you let go of that possibility, IM the creator and politely explain what happened. More often than not, they will take care of you because everyone knows that no one else is going to. As long as you are nice, chances are they will be too.

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lost trees

lost trees
Ayu Sura Registered User Join date: 1 Oct 2006 Posts: 67	11-07-2006 10:56 So a few nights ago, I bought some pretty rose bushes and a beautiful big silk tree from Bliss gardens. I had to wait through a few crashes while my sim was down before I could return home and place them on my land. Now, while I was placing them on my land, my sim crashed again. When I was finally able to get back on, my plants were missing! And they were also gone from my inventory. Permanently. I tried various methods of checking my lost and found folder and overall inventory, but they were nowhere to be found. I found this thread: /145/61/147266/1.html It says nothing about being able to get these items back. Am I correct in making that assumption? Or is there something else I can do about this?
Johan Durant Registered User Join date: 7 Aug 2006 Posts: 1,657	11-07-2006 11:02 Were these no-copy objects? It sounds like the sim may have been restored from backup, in which case the changes you made were lost. _____________________ (Aelin 184,194,22) The Motion Merchant - an animation store specializing in two-person interactions
Ayu Sura Registered User Join date: 1 Oct 2006 Posts: 67	11-07-2006 11:31 Yes they were narrows eyes irritably That's money I just lost.
Earl Zabibha Registered User Join date: 22 Aug 2006 Posts: 158	11-07-2006 12:39 Check for sawdust, and see it the guy next door is holding a chainsaw
Ayu Sura Registered User Join date: 1 Oct 2006 Posts: 67	11-07-2006 14:20 Hah! Well, support finally emailed me today - I'll see what happens.
Erin Talamasca Registered User Join date: 18 Sep 2005 Posts: 617	11-07-2006 16:42 It's often worth having a polite word with the creator. I've lost things through pure and simple dumbassedness when I first started and some creators are willing to help. You can't expect them to, but there's always the chance they might.
Madison Carnot Registered User Join date: 28 Apr 2006 Posts: 72	11-08-2006 05:53 Bug report it and then move on because you are not going to get the item back or get your money refunded from LL. Live help will tell you to bug report, and your report will never go anywhere. This is a case where everyone in support is going to shrug at you, and say they're sorry and there's nothing else they can do. After you let go of that possibility, IM the creator and politely explain what happened. More often than not, they will take care of you because everyone knows that no one else is going to. As long as you are nice, chances are they will be too.