Second Life Forums Archive - Login Failed!!!

Kael Solvang

Registered User

Join date: 6 Jul 2004

Posts: 2

04-18-2006 18:39

Please make sure you Caps Lock key is off, and that you have the correct account name and password...

Anyone know why I am getting this, I know the info is correct!

Torley Linden

Enlightenment!

Join date: 15 Sep 2004

Posts: 16,530

04-18-2006 19:15

Did you change your password recently? Do you remember what it was just before approximately March 27, 2006? (The date when the Preview database "snapshot" of your account was taken.) See if an older password works, Kael.

_____________________

Kael Solvang

Registered User

Join date: 6 Jul 2004

Posts: 2

04-18-2006 20:50

From: Torley Linden

Did you change your password recently? Do you remember what it was just before approximately March 27, 2006? (The date when the Preview database "snapshot" of your account was taken.) See if an older password works, Kael.

yes i changed my pw and it works, tytyty

Dianne Mechanique

Back from the Dead

Join date: 28 Mar 2005

Posts: 2,648

04-18-2006 21:17

From: Kael Solvang

yes i changed my pw and it works, tytyty

If you are talking about the preview, I don't get that message but so far every second version update that comes out I can't log into at all.

I get crashed out on the log-in screen with various spurious error messages like the "region not being available" and so forth (none of which are actually true), I also get asked constantly if I want to use the "new settings" with my SecondLife.app as if the system is confusing the library settings for the regular SL and the preview SL.

I don't know if this is usual since this is the first time I ever tried using a preview, but so far the first version worked fine, the second one can't log in at all, third one fine, fourth one can't log in at all etc...

Just as a suggestion, it would really clarify things if the preview app was actually named differently from the regular app and did not try to install itself in the exact same location. Even though a modern OS should not have a problem with it, it's really just common sense not to have two programs of the same name in the same directory.

_____________________

.
black
art furniture & classic clothing
===================
Black in Neufreistadt
Black @ ONE
Black @ www.SLBoutique.com

.

Poledra Behemoth

Prim'n'Pixel Punisher

Join date: 27 Jan 2005

Posts: 55

04-21-2006 04:04

All I get is the 'Login Failed' msg, which takes just a few seconds to appear. The only thing I have changed in my account details since March 27th was my Visa details. Taking in to account the 'snapshot' reasoning, could this be why I get the failure msg?

_____________________

Poledra Behemoth
Polygon Fashion House, Polygon Elite
www.polygonfashion.com

Haravikk Mistral

Registered User

Join date: 8 Oct 2005

Posts: 2,482

04-21-2006 05:03

From: Poledra Behemoth

All I get is the 'Login Failed' msg, which takes just a few seconds to appear. The only thing I have changed in my account details since March 27th was my Visa details. Taking in to account the 'snapshot' reasoning, could this be why I get the failure msg?

Hmm, that's identical to my problem, as my old credit card expires this month so I changed it a few weeks back. Could that mean it thinks I'm no longer a valid user or such?

Torley Linden

Enlightenment!

Join date: 15 Sep 2004

Posts: 16,530

04-21-2006 05:03

From: Poledra Behemoth

All I get is the 'Login Failed' msg, which takes just a few seconds to appear. The only thing I have changed in my account details since March 27th was my Visa details. Taking in to account the 'snapshot' reasoning, could this be why I get the failure msg?

Looks like no, this isn't what's happening here, Poledra--I also posted here, it's happening to me too!

_____________________

Drizzt Naumova

Teh Foxeh DJ

Join date: 9 Oct 2005

Posts: 116

04-21-2006 05:24

Confirmed.
Same "login failed" message for me as well.
*edit*
I haven't changed anything on my account also.

Ron Overdrive

Registered User

Join date: 10 Jul 2005

Posts: 1,002

04-21-2006 05:45

From: Drizzt Naumova

Confirmed.
Same "login failed" message for me as well.
*edit*
I haven't changed anything on my account also.

Ditto

Torley Linden

Enlightenment!

Join date: 15 Sep 2004

Posts: 16,530

04-21-2006 05:48

Thanx guys--has been reported!

_____________________

Riffey4 DeGroot

Registered User

Join date: 7 Jul 2004

Posts: 180

04-21-2006 05:49

Trippo.
And my friends account gets the same message...

Karen Linden

Dev. Program Manager

Join date: 25 Jul 2005

Posts: 396

Problems with hardware causing login issues

04-21-2006 07:42

There is a problem with the new hardware which has caused the grid to be unreachable right now. We're working to resolve this as quickly as possible!

Login Failed!!!
Kael Solvang Registered User Join date: 6 Jul 2004 Posts: 2	04-18-2006 18:39 Please make sure you Caps Lock key is off, and that you have the correct account name and password... Anyone know why I am getting this, I know the info is correct!
Torley Linden Enlightenment! Join date: 15 Sep 2004 Posts: 16,530	04-18-2006 19:15 Did you change your password recently? Do you remember what it was just before approximately March 27, 2006? (The date when the Preview database "snapshot" of your account was taken.) See if an older password works, Kael. _____________________
Kael Solvang Registered User Join date: 6 Jul 2004 Posts: 2	04-18-2006 20:50 From: Torley Linden Did you change your password recently? Do you remember what it was just before approximately March 27, 2006? (The date when the Preview database "snapshot" of your account was taken.) See if an older password works, Kael. yes i changed my pw and it works, tytyty
Dianne Mechanique Back from the Dead Join date: 28 Mar 2005 Posts: 2,648	04-18-2006 21:17 From: Kael Solvang yes i changed my pw and it works, tytyty If you are talking about the preview, I don't get that message but so far every second version update that comes out I can't log into at all. I get crashed out on the log-in screen with various spurious error messages like the "region not being available" and so forth (none of which are actually true), I also get asked constantly if I want to use the "new settings" with my SecondLife.app as if the system is confusing the library settings for the regular SL and the preview SL. I don't know if this is usual since this is the first time I ever tried using a preview, but so far the first version worked fine, the second one can't log in at all, third one fine, fourth one can't log in at all etc... Just as a suggestion, it would really clarify things if the preview app was actually named differently from the regular app and did not try to install itself in the exact same location. Even though a modern OS should not have a problem with it, it's really just common sense not to have two programs of the same name in the same directory. _____________________ . black art furniture & classic clothing =================== Black in Neufreistadt Black @ ONE Black @ www.SLBoutique.com .
Poledra Behemoth Prim'n'Pixel Punisher Join date: 27 Jan 2005 Posts: 55	04-21-2006 04:04 All I get is the 'Login Failed' msg, which takes just a few seconds to appear. The only thing I have changed in my account details since March 27th was my Visa details. Taking in to account the 'snapshot' reasoning, could this be why I get the failure msg? _____________________ Poledra Behemoth Polygon Fashion House, Polygon Elite www.polygonfashion.com
Haravikk Mistral Registered User Join date: 8 Oct 2005 Posts: 2,482	04-21-2006 05:03 From: Poledra Behemoth All I get is the 'Login Failed' msg, which takes just a few seconds to appear. The only thing I have changed in my account details since March 27th was my Visa details. Taking in to account the 'snapshot' reasoning, could this be why I get the failure msg? Hmm, that's identical to my problem, as my old credit card expires this month so I changed it a few weeks back. Could that mean it thinks I'm no longer a valid user or such?
Torley Linden Enlightenment! Join date: 15 Sep 2004 Posts: 16,530	04-21-2006 05:03 From: Poledra Behemoth All I get is the 'Login Failed' msg, which takes just a few seconds to appear. The only thing I have changed in my account details since March 27th was my Visa details. Taking in to account the 'snapshot' reasoning, could this be why I get the failure msg? Looks like no, this isn't what's happening here, Poledra--I also posted here, it's happening to me too! _____________________
Drizzt Naumova Teh Foxeh DJ Join date: 9 Oct 2005 Posts: 116	04-21-2006 05:24 Confirmed. Same "login failed" message for me as well. edit I haven't changed anything on my account also.
Ron Overdrive Registered User Join date: 10 Jul 2005 Posts: 1,002	04-21-2006 05:45 From: Drizzt Naumova Confirmed. Same "login failed" message for me as well. edit I haven't changed anything on my account also. Ditto
Torley Linden Enlightenment! Join date: 15 Sep 2004 Posts: 16,530	04-21-2006 05:48 Thanx guys--has been reported! _____________________
Riffey4 DeGroot Registered User Join date: 7 Jul 2004 Posts: 180	04-21-2006 05:49 Trippo. And my friends account gets the same message...
Karen Linden Dev. Program Manager Join date: 25 Jul 2005 Posts: 396	Problems with hardware causing login issues 04-21-2006 07:42 There is a problem with the new hardware which has caused the grid to be unreachable right now. We're working to resolve this as quickly as possible!

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