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Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
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05-18-2006 08:29
It has been suggested that the content creation forums should have Stickied threads, that are FAQ's for new users pointing to threads with more information. I have contacted the author of [post=517272]this post[/post] ( Pietro Maracas) as to copying his post and turning into such a FAQ. I have two thoughts, either the FAQ thread would be locked, and there would be a link to a discussion thread, keeping the FAQ thread clean of comments. Or the thread would be unlocked and the posts would be removed from the thread if they weren't pertinant enough (removed comments would be merged into a discussion thread on the FAQ). The goal is to keep the FAQ easy to read. Truthfuly the forums are not a good place for an FAQ. Maybe stickied threads that contian a link to the support wiki?
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Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river.
- Cyril Connolly
Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence.
- James Nachtwey
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Alan Kiesler
Retired Resident
Join date: 29 Jun 2004
Posts: 354
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05-25-2006 00:40
Linking to a wiki (or other easily modifiable page) is probably the simplest way. Do parts of the Support Wiki allow parts to be modified by Resident accounts? I know the Scripting one is mostly Resident-driven anyway.
I've seen forum FAQs done both of the ways you mention (on other vBulletin sites even), and though it starts out nice enough it becomes quite a mess over time. With Invision its better but in the end a Wiki is best for FAQ or other semi-static content.
--Alan
:link:
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Timothy S. Kimball (RL) -- aka 'Alan Kiesler'
The Kind Healer -- http://sungak.net
No ending is EVER written; Communities will continue on their own.
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Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
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05-25-2006 00:57
I'd like to see this knowledge highlighted more prominently. The support wiki is truthfully on its way out--there'll be a new support system coming, and with the permission of the appropriate Residents, I think we'll be able to include their FAQs in there.
I agree the forums is inadequate for presenting and finding a number of things.
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