1.14.0 crash on startup

Hi,
I have been running 1.13.2 with no problems, however 1.14.0 crashes immediately after startup.

The black main window appears, with a dialog box "Display settings have been set to recommended levels based on your system configuration", after a few seconds, both windows close.
Any help would be appreciated.
Thanks

Do you get prompted to submit a crash report? If so, I recommend that you submit a crash report and let me know here, so I can go take a look.

Hi Tofu,
have just submitted a crash report.
Thanks

Thanks. It looks like the bug report collating system isn't happy right now, so could you please paste your SecondLife.log? Or at least the last ~100 lines.

where would I find the log?

If the new viewer isn't working for you, I found this link to download Second Life 1.13.2.2


http://secondlife.com/knowledgebase/article.php?id=443

~/.secondlife/logs/SecondLife.log

Hi Tofu,
Thanks here is the last part of the log:

2007-04-02T17:04:24Z INFO: ll_try_gtk_init: Starting GTK Initialization.
2007-04-02T17:04:24Z INFO: ll_try_gtk_init: GTK Initialized.
2007-04-02T17:04:24Z INFO: ll_try_gtk_init: - Compiled against GTK version 2.4.14
2007-04-02T17:04:24Z INFO: ll_try_gtk_init: - Running against GTK version 2.10.6
2007-04-02T17:04:24Z INFO: createContext, fullscreen=0 size=1106x766
2007-04-02T17:04:24Z INFO: createContext: Compiled against SDL 1.2.5
2007-04-02T17:04:24Z INFO: createContext: Running against SDL 1.2.11
2007-04-02T17:04:24Z INFO: createContext: creating window 1106x766x32
2007-04-02T17:04:24Z INFO: createContext: GL buffer:
2007-04-02T17:04:24Z INFO: createContext: Red Bits 8
2007-04-02T17:04:24Z INFO: createContext: Green Bits 8
2007-04-02T17:04:24Z INFO: createContext: Blue Bits 8
2007-04-02T17:04:24Z INFO: createContext: Alpha Bits 8
2007-04-02T17:04:24Z INFO: createContext: Depth Bits 24
2007-04-02T17:04:24Z INFO: createContext: Stencil Bits 0
2007-04-02T17:04:24Z WARNING: initExtensions: GL extension support DISABLED via LL_GL_NOEXT
2007-04-02T17:04:24Z INFO: initExtensions: Couldn't initialize mipmap generation
2007-04-02T17:04:24Z INFO: initExtensions: Couldn't initialize GL_ARB_texture_env_combine
2007-04-02T17:04:24Z INFO: initExtensions: Couldn't initialize GL_EXT_paletted_texture
2007-04-02T17:04:24Z INFO: initExtensions: Couldn't initialize GL_NV_vertex_array_range
2007-04-02T17:04:24Z INFO: initExtensions: Couldn't initialize GL_NV_fence
2007-04-02T17:04:24Z INFO: initExtensions: Couldn't initialize separate specular color
2007-04-02T17:04:24Z INFO: initExtensions: Couldn't initialize anisotropic filtering
2007-04-02T17:04:24Z INFO: initExtensions: Couldn't initialize GL_ARB_texture_compression
2007-04-02T17:04:24Z INFO: initExtensions: Couldn't initialize GL_ARB_occlusion_query
2007-04-02T17:04:24Z INFO: initExtensions: Couldn't initialize GL_ARB_point_parameters
2007-04-02T17:04:24Z INFO: initExtensions: Couldn't initialize GL_ARB_shader_objects
2007-04-02T17:04:24Z INFO: initExtensions: Couldn't initialize GL_ARB_vertex_shader
2007-04-02T17:04:24Z INFO: initExtensions: Couldn't initialize GL_ARB_fragment_shader
2007-04-02T17:04:24Z INFO: initExtensions: GL Probe: Getting symbols
2007-04-02T17:04:24Z INFO: initExtensions: GL Probe: Got symbols
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file llarrow.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file wait.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file hand.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file ibeam.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file cross.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file sizenwse.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file sizenesw.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file sizewe.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file sizens.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file llno.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file working.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file lltoolgrab.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file lltoolland.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file lltoolfocus.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file lltoolcreate.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file arrowdrag.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file arrowcop.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file llarrowdragmulti.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file arrowcopmulti.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file llnolocked.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file llarrowlocked.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file llgrablocked.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file lltooltranslate.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file lltoolrotate.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file lltoolscale.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file lltoolcamera.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file lltoolpan.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file lltoolzoomin.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file toolpickobject3.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file toolsit.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file toolbuy.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file toolpay.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file toolopen.BMP 32x32
2007-04-02T17:04:24Z INFO: makeSDLCursorFromBMP: Loaded cursor file lltoolpipette.BMP 32x32
2007-04-02T17:04:24Z INFO: setUseVBO: Disabling VBO.
2007-04-02T17:04:24Z INFO: loadGPUClass: GPU is ATI Mobility Radeon X1xxx
2007-04-02T17:04:24Z INFO: initGraphicsFeatureMasks: Setting GPU Class to Class2
2007-04-02T17:04:24Z INFO: maskFeatures: Applying Feature Mask: Class2
2007-04-02T17:04:24Z INFO: maskFeatures: Applying Feature Mask: NoPixelShaders
2007-04-02T17:04:24Z INFO: maskFeatures: Applying Feature Mask: NoVertexShaders
2007-04-02T17:04:24Z INFO: maskFeatures: Applying Feature Mask: ATI
2007-04-02T17:04:24Z INFO: applyRecommendedFeatures: Applying Recommended Features
2007-04-02T17:04:24Z INFO: setUseVBO: Enabling VBO.
2007-04-02T17:04:24Z WARNING: LLViewerImageList::getMaxVideoRamSetting: VRAM amount not detected, defaulting to 128 MB
2007-04-02T17:04:24Z WARNING: LLViewerImageList::getMaxVideoRamSetting: VRAM amount not detected, defaulting to 512 MB
2007-04-02T17:04:24Z INFO: LLViewerImageList::doPreloadImages: Preloading images...
2007-04-02T17:04:25Z INFO: decodeAllImages() took 1.24028 seconds.
2007-04-02T17:04:26Z INFO: main: GL_VENDOR ATI Technologies Inc.
GL_RENDERER ATI Mobility Radeon X1400 Generic
GL_VERSION 2.0.6011 (8.28.
GL_EXTENSIONS:
GL_ARB_multitexture
GL_EXT_texture_env_add
GL_EXT_compiled_vertex_array
GL_S3_s3tc
GL_ARB_depth_texture
GL_ARB_fragment_program
GL_ARB_fragment_program_shadow
GL_ARB_fragment_shader
GL_ARB_multisample
GL_ARB_occlusion_query
GL_ARB_point_parameters
GL_ARB_point_sprite
GL_ARB_shader_objects
GL_ARB_shading_language_100
GL_ARB_shadow
GL_ARB_shadow_ambient
GL_ARB_texture_border_clamp
GL_ARB_texture_compression
GL_ARB_texture_cube_map
GL_ARB_texture_env_add
GL_ARB_texture_env_combine
GL_ARB_texture_env_crossbar
GL_ARB_texture_env_dot3
GL_ARB_texture_float
GL_ARB_texture_mirrored_repeat
GL_ARB_texture_rectangle
GL_ARB_transpose_matrix
GL_ARB_vertex_blend
GL_ARB_vertex_buffer_object
GL_ARB_vertex_program
GL_ARB_vertex_shader
GL_ARB_window_pos
GL_ARB_draw_buffers
GL_ATI_draw_buffers
GL_ATI_element_array
GL_ATI_envmap_bumpmap
GL_ATI_fragment_shader
GL_ATI_map_object_buffer
GL_ATI_separate_stencil
GL_ATI_shader_texture_lod
GL_ATI_texture_compression_3dc
GL_ATI_texture_env_combine3
GL_ATI_texture_float
GL_ATI_texture_mirror_once
GL_ATI_vertex_array_object
GL_ATI_vertex_attrib_array_object
GL_ATI_vertex_streams
GL_ATIX_texture_env_combine3
GL_ATIX_texture_env_route
GL_ATIX_vertex_shader_output_point_size
GL_EXT_abgr
GL_EXT_bgra
GL_EXT_blend_color
GL_EXT_blend_func_separate
GL_EXT_blend_minmax
GL_EXT_blend_subtract
GL_EXT_clip_volume_hint
GL_EXT_draw_range_elements
GL_EXT_fog_coord
GL_EXT_framebuffer_object
GL_EXT_multi_draw_arrays
GL_EXT_packed_pixels
GL_EXT_point_parameters
GL_EXT_rescale_normal
GL_EXT_secondary_color
GL_EXT_separate_specular_color
GL_EXT_shadow_funcs
GL_EXT_stencil_wrap
GL_EXT_texgen_reflection
GL_EXT_texture3D
GL_EXT_texture_compression_s3tc
GL_EXT_texture_cube_map
GL_EXT_texture_edge_clamp
GL_EXT_texture_env_combine
GL_EXT_texture_env_dot3
GL_EXT_texture_filter_anisotropic
GL_EXT_texture_lod_bias
GL_EXT_texture_mirror_clamp
GL_EXT_texture_object
GL_EXT_texture_rectangle
GL_EXT_vertex_array
GL_EXT_vertex_shader
GL_HP_occlusion_test
GL_NV_blend_square
GL_NV_occlusion_query
GL_NV_texgen_reflection
GL_SGI_color_matrix
GL_SGIS_generate_mipmap
GL_SGIS_texture_border_clamp
GL_SGIS_texture_edge_clamp
GL_SGIS_texture_lod
GL_SUN_multi_draw_arrays




2007-04-02T17:04:27Z INFO: main: Viewer Digest: f8c697bf-d847-a47b-148c-12e89dd35a61
2007-04-02T17:04:27Z WARNING: createXml: Alert: [DisplaySetToRecommended]
2007-04-02T17:04:27Z WARNING: createDialog: Alert: Display settings have been set to recommended levels
based on your system configuration.
2007-04-02T17:04:27Z INFO: dump: Resend: 75
2007-04-02T17:04:27Z INFO: dump: Land: 85
2007-04-02T17:04:27Z INFO: dump: Wind: 17
2007-04-02T17:04:27Z INFO: dump: Cloud: 17
2007-04-02T17:04:27Z INFO: dump: Task: 223
2007-04-02T17:04:27Z INFO: dump: Texture: 223
2007-04-02T17:04:27Z INFO: dump: Asset: 110
2007-04-02T17:04:27Z INFO: dump: Total: 750
2007-04-02T17:04:27Z INFO: idle_startup: Initializing messaging system...
2007-04-02T17:04:27Z INFO: LLMessageSystem::loadTemplateFile: Message template checksum = 9a5fd87f
2007-04-02T17:04:27Z INFO: start_net: startNet - receive buffer size : 262142
2007-04-02T17:04:27Z INFO: start_net: startNet - send buffer size : 262142
2007-04-02T17:04:27Z INFO: start_messaging_system: Message template version matches prehash version number
2007-04-02T17:04:27Z INFO: setAckThrottleBPS: LLXferManager ack throttle min rate: 2.66667e+06
2007-04-02T17:04:27Z INFO: setAckThrottleBPS: LLXferManager ack throttle actual rate: 2.93333e+06
2007-04-02T17:04:27Z INFO: setAckThrottleBPS: LLXferManager ack throttle min rate: 8000
2007-04-02T17:04:27Z INFO: setAckThrottleBPS: LLXferManager ack throttle actual rate: 150000
2007-04-02T17:04:27Z INFO: setUpstream: AssetStorage: Setting upstream provider to 0.0.0.0:12036
2007-04-02T17:04:27Z INFO: idle_startup: Initializing embedded web browser...
2007-04-02T17:04:27Z INFO: LLAudioEngine_FMOD::init() initializing FMOD
2007-04-02T17:04:27Z INFO: init: Trying ESD audio output...
2007-04-02T17:04:27Z INFO: ESD audio output initialized OKAY
2007-04-02T17:04:27Z INFO: init: Audio output: ESD
2007-04-02T17:04:27Z INFO: LLAudioEngine_FMOD::init() FMOD initialized correctly
2007-04-02T17:04:29Z WARNING: signal_handlers: *** Caught signal 11

Strange - could you try uncommenting 'export LL_BAD_ESD=x' in the 'secondlife' script?

I'd also be interested in seeing the contents of ~/.secondlife/logs/stack_trace.log after such a crash. Thanks.

Thanks Tofu,

I uncommented export LL_BAD_ESD=x
still crashing, here is the content of stack_trace.log

0: ELF(do_elfio_glibc_backtrace()+0x107) [0x95dd5f7]
1: ELF(viewer_crash_callback()+0x1a4) [0x95f0294]
2: ELF(signal_handlers(int)+0x112) [0x95eabd2]
3: [0xffffe420]

Hmm, please let me know if the stack trace starts to show more info, or it looks like we're a bit stuck. I'll think about it some more. I'd like to think that it matches an FMOD-related crasher being seen on some windows systems too since 1.14.x.x, but don't have any clear evidence for that right now.

Hi Tofu,
I have run it a few times, but the stack trace stays the same.
I have just tried running V1.13.3.2 and took a look at the SecondLife.log. What I found
interesting, is that where the V1.14 crashes with:

2007-04-02T17:04:29Z WARNING: signal_handlers: *** Caught signal 11

V1.13 instead gives the following warning:
2007-04-02T17:54:30Z WARNING: Unknown control type web_browser

maybe that is a clue to the problem, or perhaps I am barking up the wrong tree

Thanks

Thanks for the extra data.

I'm having a crashing on launch as well but my problem seams different i think. I saved the text from the konsole to my site. thank goodness for FireFTP plugin for firefox hehe.
http://wolfeedarkfang.furrynet.com/downloads/konsole-for-sl.txt

That looks like a clean quit, Yiffy, rather than a crash. Right now I can't think why it would quit without user interaction though!

unsure. This happened as i launched SLRun.pl. As the SL window opened it immediately closed. I'm using a knoppix CD that has SL pre installed in it and ready to use. I remember the last time i used it, everything worked well. I think something about 1.14 didn't have compatibility with something on the CD.

2007-04-05T01:33:21Z INFO: idle_startup: Initializing embedded web browser...
2007-04-05T01:33:21Z INFO: LLAudioEngine_FMOD::init() initializing FMOD
2007-04-05T01:33:21Z INFO: init: Trying ESD audio output...
2007-04-05T01:33:21Z INFO: ESD audio output initialized OKAY
2007-04-05T01:33:21Z INFO: init: Audio output: ESD
2007-04-05T01:33:21Z INFO: LLAudioEngine_FMOD::init() FMOD initialized correctly
2007-04-05T01:33:21Z INFO: idle_startup: Initializing Window
2007-04-05T01:33:21Z INFO: login_show: Initializing Login Screen
2007-04-05T01:33:21Z INFO: login_show: Decoding Images
2007-04-05T01:33:22Z INFO: decodeAllImages() took 0.562297 seconds.
2007-04-05T01:33:22Z INFO: login_show: Setting Servers
2007-04-05T01:33:22Z INFO: LLSDXMLParser::Impl:arse: XML_STATUS_ERROR parsing:if (hour < 5)
INTERNAL ERROR on Browser End: JavaPluginFactory5 init - no agent?

System error?:: Success
2007-04-05T01:33:23Z WARNING: LLTransferManager::~LLTransferManager - Should have been cleaned up by message system shutdown process

Just downloaded 1.15.2 in preparation for the grid restart.
As I expect this is a required update, I wouldn't be able to fall back on 1.13.2, I fired it up with some trepidation.
I was relieved to see that whatever caused the crash in 1.14.0 has now been fixed and I can actually get to the login screen.
Now waiting impatiently for the restart

I get the same message. My secondlife hasn't started since 1.4. It sure would be nice if they could provide a fix for this:

2007-04-27T20:25:48Z INFO: idle_startup: Initializing embedded web browser...
2007-04-27T20:25:49Z INFO: LLAudioEngine_FMOD::init() initializing FMOD
2007-04-27T20:25:49Z INFO: init: ESD audio output SKIPPED
2007-04-27T20:25:49Z INFO: init: Trying OSS audio output...
2007-04-27T20:25:49Z INFO: OSS audio output initialized OKAY
2007-04-27T20:25:49Z INFO: init: Audio output: OSS
2007-04-27T20:25:49Z INFO: LLAudioEngine_FMOD::init() FMOD initialized correctly
2007-04-27T20:25:49Z INFO: idle_startup: Initializing Window
2007-04-27T20:25:49Z INFO: login_show: Initializing Login Screen
2007-04-27T20:25:49Z INFO: login_show: Decoding Images
2007-04-27T20:25:50Z INFO: decodeAllImages() took 0.616325 seconds.
2007-04-27T20:25:50Z INFO: login_show: Setting Servers
2007-04-27T20:25:50Z INFO: LLSDXMLParser::Impl::parse: XML_STATUS_ERROR parsing: if (hour < 5)
INTERNAL ERROR on Browser End: JavaPluginFactory5 init - no agent?

System error?:: Success
2007-04-27T20:25:51Z WARNING: LLTransferManager::~LLTransferManager - Should have been cleaned up by message system shutdown process

Our embedded Mozilla scans for an existing Firefox/Mozilla's plugins (I'd rather it didn't...) and for some reason hates some versions of the Java plugin. A workaround is to delete the java plugin from firefox/mozilla, though that's obviously pretty kludgey.

I am not sure what you are asking me to delete. Is the workaround to delete a file from the uncompresed SecondLife_i686_1_15_1_3.tar.bz2, or are you suggesting deleting a file from my Linux system?

In either case, what might the file be named?

I managed to fix the problem on my Gentoo system. I am not sure that the first two steps are necessary. It still gets an error about if (hour < 5), but at least it proceeds past it to start up the 1.15.1.3 release.

1. Add nsplugin to the USE flags in /etc/make.conf
   
2. Recompile the world with the new use flags. This makes the java plugins for the browser. If you already had nsplugin in your USE flags, you can skip this step.
   CODE

   emerge --update --deep --ask --newuse world

   
   
3. Emerge the xulrunner project to get libxul.o
   CODE

   emerge --ask xulrunner

   
   
4. As root, make a link to libxul.so in the firefox library folder
   CODE

   su
   cd /usr/lib/mozilla-firefox/
   ln -s /usr/lib/xulrunner/libxul.so

   
   
5. Also as root, make a link to libmozjs.so, as SL expects
   CODE

   su
   cd /usr/lib/mozilla-firefox/
   ln -s libmozjs.so libmozjs.so.1

   
   
6. Delete the app_settings/mozilla-runtime-linux-i686 folder from the uncompressed SL tar.bz2
   CODE

   rm -rf SecondLife_i686_1_15_1_3/app_settings/mozilla-runtime-linux-i686

   
   
7. Replace the deleted folder with a link to the Gentoo Firefox libraries
   CODE

   cd SecondLife_i686_1_15_1_3/app_settings
   ln -s /usr/lib/mozilla-firefox/ mozilla-runtime-linux-i686

   
   

Now at least SL starts for me, as it proceeds past the INTERNAL ERROR on Browser End: JavaPluginFactory5 init - no agent? error.

By following (exactly) Gordie Lachman's fix/procedure above works. I have had the same problem using Gentoo. Tried testing after each step and nothing worked until all of Gordie's steps were completed exactly as specified.

Now if only SL can incorporate this in the install process so we don't have to do this fix for new installs.

Thanks a lot Gordie.