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Unable to connect to Second Life

Twan Hoorenbeek
Registered User
Join date: 31 May 2007
Posts: 1
07-24-2007 14:58
With connecting:

"Despite our best efforts, something unexpected has gone wrong. Please check www.secondlife.com/status to see if there is a known problem with the service."

When i look at www.secondlife.com/status nothing seems to be wrong.
Sariel Villota
SL Mentor
Join date: 1 May 2007
Posts: 25
07-24-2007 17:34
There were minor glitches with the grid yesterday which have been resolved.
DJQuad Radio
Registered User
Join date: 5 May 2006
Posts: 320
07-24-2007 17:38
From: Twan Hoorenbeek
With connecting:

"Despite our best efforts, something unexpected has gone wrong. Please check www.secondlife.com/status to see if there is a known problem with the service."

When i look at www.secondlife.com/status nothing seems to be wrong.

Click where it says "New Posts"
Tevion Broome
Registered User
Join date: 27 Jul 2007
Posts: 2
07-29-2007 02:26
well i have the same problem, sometimes it works and sometimes it doesnt.. and i didnt changed anything in between

well heres the log... it seems like a file is missing but i dont know where to get...


2007-07-29T09:21:23Z INFO: main: Viewer Digest: 5935a31b-9036-8aa8-54db-3520a9a813fb
2007-07-29T09:21:23Z INFO: dump: Resend: 150
2007-07-29T09:21:23Z INFO: dump: Land: 130
2007-07-29T09:21:23Z INFO: dump: Wind: 26
2007-07-29T09:21:23Z INFO: dump: Cloud: 26
2007-07-29T09:21:23Z INFO: dump: Task: 484
2007-07-29T09:21:23Z INFO: dump: Texture: 484
2007-07-29T09:21:23Z INFO: dump: Asset: 200
2007-07-29T09:21:23Z INFO: dump: Total: 1500
2007-07-29T09:21:23Z INFO: idle_startup: Initializing messaging system...
2007-07-29T09:21:23Z INFO: LLTemplateParser: ### Message template version 2 ###
2007-07-29T09:21:23Z INFO: start_net: startNet - receive buffer size : 210944
2007-07-29T09:21:23Z INFO: start_net: startNet - send buffer size : 210944
2007-07-29T09:21:23Z INFO: start_messaging_system: Message template version matches prehash version number
2007-07-29T09:21:23Z INFO: loadFile: Loading message.xml file at /home/baalorun/SecondLife/Main/app_settings/message.xml
2007-07-29T09:21:23Z INFO: LLMessageConfigFile::loadCapBans: 19 ban tests
2007-07-29T09:21:23Z INFO: LLMessageSystem::setMessageBans:
2007-07-29T09:21:23Z INFO: setMessageBans: no messages banned
2007-07-29T09:21:23Z INFO: LLMessageConfig::initClass config file /home/baalorun/SecondLife/Main/app_settings/message.xml
2007-07-29T09:21:23Z INFO: setAckThrottleBPS: LLXferManager ack throttle min rate: 2.66667e+06
2007-07-29T09:21:23Z INFO: setAckThrottleBPS: LLXferManager ack throttle actual rate: 2.93333e+06
2007-07-29T09:21:23Z INFO: setAckThrottleBPS: LLXferManager ack throttle min rate: 8000
2007-07-29T09:21:23Z INFO: setAckThrottleBPS: LLXferManager ack throttle actual rate: 150000
2007-07-29T09:21:23Z INFO: setUpstream: AssetStorage: Setting upstream provider to 0.0.0.0:0
2007-07-29T09:21:23Z INFO: idle_startup: Initializing embedded web browser...
2007-07-29T09:21:24Z INFO: LLAudioEngine_FMOD::init() initializing FMOD
2007-07-29T09:21:24Z INFO: init: Trying ESD audio output...
2007-07-29T09:21:24Z INFO: ESD audio output initialized OKAY
2007-07-29T09:21:24Z INFO: init: Audio output: ESD
2007-07-29T09:21:24Z INFO: LLAudioEngine_FMOD::init() FMOD initialized correctly
2007-07-29T09:21:24Z INFO: idle_startup: Initializing Window
2007-07-29T09:21:24Z INFO: login_show: Initializing Login Screen
2007-07-29T09:21:24Z INFO: login_show: Decoding Images
2007-07-29T09:21:25Z INFO: decodeAllImages() took 0.673846 seconds.
2007-07-29T09:21:25Z INFO: login_show: Setting Servers
2007-07-29T09:21:27Z INFO: LLSDXMLParser::Impl::parse: XML_STATUS_ERROR parsing: if (hour < 5)
2007-07-29T09:22:44Z INFO: idle_startup: Attempting login as: Tevion Broome
2007-07-29T09:22:44Z INFO: dumpCurrentDirectories: Current Directories:
2007-07-29T09:22:44Z INFO: dumpCurrentDirectories: CurPath: /home/baalorun/SecondLife/Main
2007-07-29T09:22:44Z INFO: dumpCurrentDirectories: AppName: SecondLife
2007-07-29T09:22:44Z INFO: dumpCurrentDirectories: ExecutableFilename: do-not-directly-run-secondlife-bin
2007-07-29T09:22:44Z INFO: dumpCurrentDirectories: ExecutableDir: /home/baalorun/SecondLife/Main/bin
2007-07-29T09:22:44Z INFO: dumpCurrentDirectories: ExecutablePathAndName: /home/baalorun/SecondLife/Main/bin/do-not-directly-run-secondlife-bin
2007-07-29T09:22:44Z INFO: dumpCurrentDirectories: WorkingDir: /home/baalorun/SecondLife/Main/bin
2007-07-29T09:22:44Z INFO: dumpCurrentDirectories: AppRODataDir: /home/baalorun/SecondLife/Main
2007-07-29T09:22:44Z INFO: dumpCurrentDirectories: OSUserDir: /home/baalorun
2007-07-29T09:22:44Z INFO: dumpCurrentDirectories: OSUserAppDir: /home/baalorun/.secondlife
2007-07-29T09:22:44Z INFO: dumpCurrentDirectories: LindenUserDir: /home/baalorun/.secondlife/tevion_broome
2007-07-29T09:22:44Z INFO: dumpCurrentDirectories: TempDir: /tmp
2007-07-29T09:22:44Z INFO: dumpCurrentDirectories: CAFile: /home/baalorun/SecondLife/Main/app_settings/CA.pem
2007-07-29T09:22:44Z INFO: dumpCurrentDirectories: SkinDir:

-----------------------------------------Failure------------------------------------------

2007-07-29T09:22:44Z WARNING: parseFile: Couldn't open file /home/baalorun/.secondlife/tevion_broome/overrides.xml
2007-07-29T09:22:44Z WARNING: parseFile: LLXmlTree parse failed. Line 1: Couldn't open file /home/baalorun/.secondlife/tevion_broome/overrides.xml
2007-07-29T09:22:44Z WARNING: loadFromFile: Unable to open control file /home/baalorun/.secondlife/tevion_broome/overrides.xml
2007-07-29T09:22:44Z INFO: init_start_screen: Loading startup bitmap...
2007-07-29T09:22:45Z INFO: rewriteURI: Rewriting https://login.agni.lindenlab.com/cgi-bin/login.cgi
2007-07-29T09:22:45Z INFO: rewriteURI: Querying for _https._tcp.login.agni.lindenlab.com
2007-07-29T09:22:50Z INFO: query: Query failed for _https._tcp.login.agni.lindenlab.com
2007-07-29T09:22:50Z INFO: rewriteURI: No query results; using https://login.agni.lindenlab.com/cgi-bin/login.cgi
2007-07-29T09:22:50Z INFO: authenticate: Authenticating: Tevion Broome,
2007-07-29T09:22:50Z INFO: authenticate: Options: inventory-root, inventory-skeleton, inventory-lib-root, inventory-lib-owner, inventory-skel-lib, initial-outfit, gestures, event_categories, event_notifications, classified_categories, buddy-list, ui-config, login-flags, global-textures, END
2007-07-29T09:22:50Z INFO: LLUserAuth::authenticate: uri=https://login.agni.lindenlab.com/cgi-bin/login.cgi
2007-07-29T09:22:50Z WARNING: process: LLXMLRPCTransaction CURL error 6: Could not resolve host: login.agni.lindenlab.com (Domain name not found)
2007-07-29T09:22:50Z WARNING: process: LLXMLRPCTransaction request URI: https://login.agni.lindenlab.com/cgi-bin/login.cgi
2007-07-29T09:22:50Z INFO: authResponse: Processed response: 6
2007-07-29T09:22:50Z INFO: authenticate: Authenticating: Tevion Broome,
2007-07-29T09:22:50Z INFO: authenticate: Options: inventory-root, inventory-skeleton, inventory-lib-root, inventory-lib-owner, inventory-skel-lib, initial-outfit, gestures, event_categories, event_notifications, classified_categories, buddy-list, ui-config, login-flags, global-textures, END
2007-07-29T09:22:50Z INFO: LLUserAuth::authenticate: uri=/home/baalorun/SecondLife/Main/bin
2007-07-29T09:22:50Z WARNING: process: LLXMLRPCTransaction CURL error 3: <url> malformed
2007-07-29T09:22:50Z WARNING: process: LLXMLRPCTransaction request URI: /home/baalorun/SecondLife/Main/bin
2007-07-29T09:22:50Z INFO: authResponse: Processed response: 3
2007-07-29T09:22:50Z WARNING: createXml: Alert: [ErrorMessage]
2007-07-29T09:22:50Z WARNING: createDialog: Alert: Unable to connect to Second Life.
Despite our best efforts, something unexpected has gone wrong.

Please check www.secondlife.com/status
to see if there is a known problem with the service.
Zatch Rofflecopter
Registered User
Join date: 1 Sep 2006
Posts: 4
07-29-2007 04:52
Same issue here using Debian Sid (Sidux). This started at the same time as the sim I was in crashed last night though, so it's smelling to me like a server problem. I'm about to try the Win client via Cedega when it finishes downloading... will post if anything changes.
Tevion Broome
Registered User
Join date: 27 Jul 2007
Posts: 2
07-29-2007 07:09
no it works.... without any changes
Burkhard Schroeder
Registered User
Join date: 25 Jan 2007
Posts: 3
07-30-2007 05:28
I am not alone... for 3 days, I got the message: could not connect an so on. Yesterday i succeed to log in once, but today: impossible. I though it would be my problem, because I recently updated from Ubuntu-Dapper to Edgy, but it seems to be a problem of LL.

SL cannot be for serious educational or commerce issues, if they cannot guarantee the login... its incredible. I do not like to pay real 125 Dollars monthly and cannot enter the place for what I am paying.
He1en Yoshikawa
Registered User
Join date: 12 Jun 2007
Posts: 5
07-30-2007 17:43
I posted elsewhere (SL Linux 1.18.0.6 not working in Feisty Fox 7.04/He1en Yoshikawa) and I think it is some kind of SL Linux Client/Server interaction problem. What makes me say that?

1) I had no problem for about two months, operating under Ubuntu 7.04 Feisty Fox
2) The problem first appeared after the power outage in San Francisco
3) It continued to manifest after a complete reload of both Feisty Fox and SL Linux Client
4) After logging on, the bandwidth drops to zero, as read off of the thermometer thingy in the upper right corner of the SL Client - this keeps my avatar from being able to move, change clothing, fly, teleport, chat, IM, view the Map, etc.
5) If I have time to connect to an audio stream in Second Life before the bandwidth drops to zero, the music continues

I am relieved, in a way, to know that I am not alone in experiencing this problem.

Can other Linux users, both Ubuntu and users of other distros, confirm the five symptoms, listed above?

-Helen
Lejoni Walcott
Registered User
Join date: 3 Mar 2006
Posts: 8
08-22-2007 14:58
From: Twan Hoorenbeek
With connecting:

"Despite our best efforts, something unexpected has gone wrong. Please check www.secondlife.com/status to see if there is a known problem with the service."

When i look at www.secondlife.com/status nothing seems to be wrong.


Same problem here:
Ubuntu 7.04
AMD64 Athlon X2
2GB RAM
Nvidia GeForce 6800GT 256MB
250GB SATA HDD

Edit:
Tried and faild about 10times before I wrote this post. and directly after I wrote it bang Im in the game. lol
Ronnie Tomorrow
Artist and urban explorer
Join date: 1 Sep 2007
Posts: 20
09-02-2007 12:19
Same for me today (running SuSE 10.2). But now I have a slightly different message after waiting for a regional handshake "Login packet never received by login server ".

I'm not sure whether this is good or bad. I've left some diagnostic stuff in the thread "Waiting for region handshake.............." in the Technical Issues forum. There's someone else suffering from this there as well.