Can't leave Orientation Island

I had completed all the four mandatory tutorials and did a few additional things too. The passport off the island was displayed on the tutorial screen. I was flying and adjusting appearance, attempting to change my avatar's hair when the client crashed. Now when I reload the client, I have no stars on the tutorial screen and no passport.

I thought it was going to take a re-do of the mandatory actions. A bother but no big deal. Well, to top it off, it will not recognize when I complete a mandatory action. So, I have no passport and no way to earn one.

How do I get out of this endless loop on the island?

Look around the start of the island for a transport link out.

I've got the same problem.

First ... it wouldn't let me complete all four mandatory tutorials. (This was happening yesterday). I couldn't get credit for the 'Move' tutorial.

Today, I managed to complete all of the tutorials, and then was told I had my passport ... it gave me a teleport to 'Help' island. I tried the teleport, but after a few minutes, I ended up in a 'gray' world, and it told me I was disconnected. (This has happened EVERY time I've tried teleporting).

So, now I've logged back in, and I'm back in orientation island ... except now it won't let me complete the Chat tutorial, or the appearance tutorial. Also, from goofing around, I've lost my tutorial 'window' and don't know how to get it back.

I really hope this game is worth the effort, but I'm kinda feeling like it must suck if the even the Orientation is this broken...

PLEASE HELP!!!

Just linking to my answer to your same question in another thread.

I have the same problem, the difference being that I've never completed all four "required" tutorials in one sitting, so I don't know anything about any passports or teleports or whatnot. However, I have completed each tutorial at least once and all of the required tutorials many, many times. However, often, it just doesn't recognize that I've completed one. I'll stand there and watch someone go walk to the red bullseye, do a little dance like they just completed that step, and then I'll click the sign, get the instructions, do that same thing and ... nothing. I'll try the workaround linked to in the previous post, but whether or not this is a bug strictly with the linux client, it's clearly a bug.
Actaully, now that I think of it... the fact that all the "completed" tutorials get cleared eveytime I log in seems like it should be a bug too. Once I've proven that I can walk, and the system finally recognizes that fact... I should never have to prove it again.

If you use the sign labeled "Help Island" to teleport there, you'll be off orientation island. There's a highly visible mainland exit teleport there as well. That's how I got past it, don't ignore what's available on Help Island though. It's a better orientation IMO.

I'm having the same issue - and clicking the "Help Island" sign doesn't help. It just tells me the teleport fails. THe first time, I was doing each town once, but left and came back after doing two. That's when it lost my history. When I was logged in the next time, it wouldn't acknowledge the Move tutorial. THen I finally got all tutorials done next time, got a Mainland Passport, and it wouldn't let me teleport off, either by clicking the passport or clicking the Help Island sign.

It may be that teleport is down That happens quite a bit and maybe you have fallen foul to it. I think the best thing you can do is get to Help Island as soon as you can, I was on the orientation island for hours trying to get my fly star! I had done all it said and still no star! I accidently teleported myself to help island even though I did not have that star showing... after help island the first place i landed was Korea and there was some girl running around asking who wanted to have sex, I was THIS CLOSE to clicking the top right X!

LOL Glad I didn't!