Hangs at login (1.12.1.13)
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Khaal Bakalava
Registered User
Join date: 3 Sep 2005
Posts: 21
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10-10-2006 00:34
When I try to login to SL, the client hangs and forces me to kill it in order to close it. I get these messages in console:
2006-10-10T07:29:23Z INFO: Initializing communications... 2006-10-10T07:29:23Z INFO: Initializing camera... 2006-10-10T07:29:23Z INFO: Initializing sky... 2006-10-10T07:29:23Z INFO: Decoding images... 2006-10-10T07:29:23Z INFO: viewer: UserLoginLocationReply() Enabling 72.5.13.254:13003 with code 20669524 2006-10-10T07:29:24Z INFO: Connecting to region... 2006-10-10T07:29:24Z INFO: AssetStorage: Setting upstream provider to 72.5.13.254:13003 2006-10-10T07:29:24Z INFO: process_agent_movement_complete() 2006-10-10T07:29:24Z WARNING: agent_movement_complete() with NULL avatarp. 2006-10-10T07:29:24Z INFO: Changing home region to 243712:242176 2006-10-10T07:29:24Z INFO: AssetStorage: Setting upstream provider to 72.5.13.254:13003 2006-10-10T07:29:24Z INFO: Sending throttle settings, total BW 750 2006-10-10T07:29:24Z INFO: LLInventoryModel::loadFromFile(/home/khaal/apps/SecondLife_i686_1_12_1_13/SecondLife/cache/ba2a564a-f0f1-4b82-9c61-b7520bfcd09f.inv) 2006-10-10T07:29:24Z INFO: unable to load inventory from: /home/khaal/apps/SecondLife_i686_1_12_1_13/SecondLife/cache/ba2a564a-f0f1-4b82-9c61-b7520bfcd09f.inv 2006-10-10T07:29:24Z INFO: Successfully loaded 0 categories and 0 items from cache. 2006-10-10T07:29:24Z INFO: LLInventoryModel::loadFromFile(/home/khaal/apps/SecondLife_i686_1_12_1_13/SecondLife/cache/01c4a934-5ece-46c7-b545-a2969997132f.inv) 2006-10-10T07:29:24Z INFO: unable to load inventory from: /home/khaal/apps/SecondLife_i686_1_12_1_13/SecondLife/cache/01c4a934-5ece-46c7-b545-a2969997132f.inv 2006-10-10T07:29:24Z INFO: Successfully loaded 0 categories and 0 items from cache. 2006-10-10T07:29:24Z INFO: LLInventoryModel::buildParentChildMap() 2006-10-10T07:29:24Z INFO: LLCircuit::addCircuitData for 66.150.244.151:12036
I tried to log in with the minimum graphic settings also, with no luck. Anyone who can help me?
Some systeminfo: Ubuntu Edgy eft (testing branch), 32bit kernel: 2.6.17-10-generic
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Theora Aquitaine
Registered User
Join date: 12 Feb 2006
Posts: 266
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10-10-2006 02:21
Could it be a problem with your firewall not allowing outgoing connections? I think I had a lockup when SL could not connect to the internet..
I think the (outgoing) ports are:
443/TCP, 12035/UDP, 12036/UDP, and 13000-13050/UDP.
But that was just from a google search. I cannot find any info on the SL site, and have not tried it on my box yet.
Have you ever got it to work? Do you have access to Windows to see if it works on that?
Edit: Oh also, could you check that:
/home/khaal/apps/SecondLife_i686_1_12_1_13/SecondLife/cache/
exists? If not, you might not have uncompressed the program properly (use tar xjf on command line rather than automated uncompress GUIs).
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Khaal Bakalava
Registered User
Join date: 3 Sep 2005
Posts: 21
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10-10-2006 04:50
From: Theora Aquitaine Could it be a problem with your firewall not allowing outgoing connections? I think I had a lockup when SL could not connect to the internet..
I think the (outgoing) ports are:
443/TCP, 12035/UDP, 12036/UDP, and 13000-13050/UDP.
But that was just from a google search. I cannot find any info on the SL site, and have not tried it on my box yet.
Have you ever got it to work? Do you have access to Windows to see if it works on that?
Edit: Oh also, could you check that:
/home/khaal/apps/SecondLife_i686_1_12_1_13/SecondLife/cache/
exists? If not, you might not have uncompressed the program properly (use tar xjf on command line rather than automated uncompress GUIs). I don't have a firewall installed and I haven't run SL since the hacker incident so it was a loooong time ago since i was last logged in... I have no issues with other programs that require direct connection (Bittorrent etc) so I belive this is a problem with the program itself. I'll check if that cache directory is there once i get home 
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Zi Ree
Mrrrew!
Join date: 25 Feb 2006
Posts: 723
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10-10-2006 07:03
Did you try: LL_GL_NOEXT=x ./secondlife
_____________________
Zi! (SuSE Linux 10.2, Kernel 2.6.13-15, AMD64 3200+, 2GB RAM, NVidia GeForce 7800GS 512MB (AGP), KDE 3.5.5, Second Life 1.13.1 (6) alpha soon beta thingie) Blog: http://ziree.wordpress.com/ - QAvimator: http://qavimator.orgSecond Life Linux Users Group IRC Channel: irc.freenode.org #secondlifelug
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Khaal Bakalava
Registered User
Join date: 3 Sep 2005
Posts: 21
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10-10-2006 07:33
I'm at home now and checked that the cache directory was present. trying to run SL with "LL_GL_NOEXT=x ./secondlife" didn't do any improvement, it still hangs with the very same console output as i posted already
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Theora Aquitaine
Registered User
Join date: 12 Feb 2006
Posts: 266
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10-10-2006 08:29
Really strange stuff.. Do you have an ATI card by the way? Major Senior has posted some problems with the latest ATI drivers under the
"Testing New Graphics Features" sticky.. not that there are any solutions.
Have you tried deleting the dir tree and re-uncompressing?? (not that that is likely to work)
Perhaps a backtrace would be useful to Tofu?
Sorry I can't be more help.
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Khaal Bakalava
Registered User
Join date: 3 Sep 2005
Posts: 21
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10-10-2006 08:36
From: Theora Aquitaine Really strange stuff.. Do you have an ATI card by the way? Major Senior has posted some problems with the latest ATI drivers under the
"Testing New Graphics Features" sticky.. not that there are any solutions.
Have you tried deleting the dir tree and re-uncompressing?? (not that that is likely to work)
Perhaps a backtrace would be useful to Tofu?
Sorry I can't be more help. Aye, I did delete and re-uncompress "just to be safe", and my card is GeForce 6800 with drivers installed. I did just copy over the latest windows client and I could run it through wine... quite weird :/ how do I generate a backtrace, and how should I send it to tofu? help is appriciated, and you've been quite helpful Theora!
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Tofu Linden
Linden Lab Employee
Join date: 29 Aug 2006
Posts: 471
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10-10-2006 08:50
Yes, that's certainly strange. This is approximately the moment when SL would start playing its first sound, so maybe your audio device is blocking. That idea could be tested with: LL_BAD_ALSA=x LL_BAD_OSS=x LL_BAD_ESD=x ./secondlife - which would disable audio. If that fails, there should be another client release tomorrow to try. Thanks for the report.
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Khaal Bakalava
Registered User
Join date: 3 Sep 2005
Posts: 21
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10-10-2006 08:55
From: Tofu Linden Yes, that's certainly strange. This is approximately the moment when SL would start playing its first sound, so maybe your audio device is blocking. That idea could be tested with: LL_BAD_ALSA=x LL_BAD_OSS=x LL_BAD_ESD=x ./secondlife - which would disable audio. If that fails, there should be another client release tomorrow to try. Thanks for the report. My man! indeed, the issue is with my sound - I don't know what it is but something went FUBAR during one of my upgrades... Thanks the support 
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Tofu Linden
Linden Lab Employee
Join date: 29 Aug 2006
Posts: 471
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10-10-2006 09:12
Could you try something else for us please? Assuming that your sound isn't universally broken for some reason, does this work for you (ideally without having to give up sound)? LL_BAD_ALSA=x LL_BAD_OSS=x ./secondlife
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Khaal Bakalava
Registered User
Join date: 3 Sep 2005
Posts: 21
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10-10-2006 09:21
From: Tofu Linden Could you try something else for us please? Assuming that your sound isn't universally broken for some reason, does this work for you (ideally without having to give up sound)? LL_BAD_ALSA=x LL_BAD_OSS=x ./secondlife No problem. It worked with that command aswell. Dosen't ESD stad for Enlightenment sound daemon? I use enlightenment as my WM, but I have that sound disabled Let me know if I can provide you with any further information
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Torrid Luna
Stylecrasher
Join date: 16 Aug 2006
Posts: 20
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10-10-2006 09:24
From: Tofu Linden This is approximately the moment when SL would start playing its first sound, so maybe your audio device is blocking.
Too bad, I read that only now... I've been having the same error (same famous last line in the log) on a freshly installed ALSA-only-System (Gentoo). When I mute audio in the preferences, I can login, and sometimes even enable audio later. But sometimes the client hangs when trying that. From: Tofu Linden If that fails, there should be another client release tomorrow to try.
Now, that is nice to hear!!  Cheers, Torrid
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Drake Bacon
Linux is Furry
Join date: 13 Jul 2005
Posts: 443
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10-10-2006 10:00
Yes, esd is short for ESoundD or Enlightment Sound Daemon.
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Torrid Luna
Stylecrasher
Join date: 16 Aug 2006
Posts: 20
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10-10-2006 10:41
Disabling ALSA and switching to esound works for me, with the usual delay of sound. When I'm on ALSA and try to unmute audio, the memory detection comes up, before the system hangs: 2006-10-10T17:33:39Z WARNING: VRAM amount not detected, defaulting to 536870912 MB 2006-10-10T17:33:39Z INFO: *** DETECTED 2125692928 MB of system memory.
Aehm. Somehow my RAM upgrade went better than planned. 
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Drake Bacon
Linux is Furry
Join date: 13 Jul 2005
Posts: 443
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10-10-2006 10:57
I tested the newer client out there, and tried to avoid OSS. ALSA is seriously broken and freezes the client. OSS or ESD only.
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Tofu Linden
Linden Lab Employee
Join date: 29 Aug 2006
Posts: 471
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10-10-2006 11:32
From: Torrid Luna 2006-10-10T17:33:39Z WARNING: VRAM amount not detected, defaulting to 536870912 MB 2006-10-10T17:33:39Z INFO: *** DETECTED 2125692928 MB of system memory.
Aehm. Somehow my RAM upgrade went better than planned.  Hi Torrid, could you post the contents of /proc/meminfo please?
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Torrid Luna
Stylecrasher
Join date: 16 Aug 2006
Posts: 20
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10-10-2006 13:57
From: Tofu Linden Hi Torrid, could you post the contents of /proc/meminfo please? That's with a running client... torrid@big ~ $ cat /proc/meminfo MemTotal: 2075872 kB MemFree: 60352 kB Buffers: 421668 kB Cached: 736184 kB SwapCached: 2140 kB Active: 1099204 kB Inactive: 560740 kB HighTotal: 1179584 kB HighFree: 4980 kB LowTotal: 896288 kB LowFree: 55372 kB SwapTotal: 19542968 kB SwapFree: 19540828 kB Dirty: 572 kB Writeback: 0 kB Mapped: 572864 kB Slab: 324468 kB CommitLimit: 20580904 kB Committed_AS: 672252 kB PageTables: 1944 kB VmallocTotal: 114680 kB VmallocUsed: 34392 kB VmallocChunk: 74228 kB torrid@big ~ $
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