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Hangs at login (1.12.1.13)

Khaal Bakalava
Registered User
Join date: 3 Sep 2005
Posts: 21
10-10-2006 00:34
When I try to login to SL, the client hangs and forces me to kill it in order to close it. I get these messages in console:


2006-10-10T07:29:23Z INFO: Initializing communications...
2006-10-10T07:29:23Z INFO: Initializing camera...
2006-10-10T07:29:23Z INFO: Initializing sky...
2006-10-10T07:29:23Z INFO: Decoding images...
2006-10-10T07:29:23Z INFO: viewer: UserLoginLocationReply() Enabling 72.5.13.254:13003 with code 20669524
2006-10-10T07:29:24Z INFO: Connecting to region...
2006-10-10T07:29:24Z INFO: AssetStorage: Setting upstream provider to 72.5.13.254:13003
2006-10-10T07:29:24Z INFO: process_agent_movement_complete()
2006-10-10T07:29:24Z WARNING: agent_movement_complete() with NULL avatarp.
2006-10-10T07:29:24Z INFO: Changing home region to 243712:242176
2006-10-10T07:29:24Z INFO: AssetStorage: Setting upstream provider to 72.5.13.254:13003
2006-10-10T07:29:24Z INFO: Sending throttle settings, total BW 750
2006-10-10T07:29:24Z INFO: LLInventoryModel::loadFromFile(/home/khaal/apps/SecondLife_i686_1_12_1_13/SecondLife/cache/ba2a564a-f0f1-4b82-9c61-b7520bfcd09f.inv)
2006-10-10T07:29:24Z INFO: unable to load inventory from: /home/khaal/apps/SecondLife_i686_1_12_1_13/SecondLife/cache/ba2a564a-f0f1-4b82-9c61-b7520bfcd09f.inv
2006-10-10T07:29:24Z INFO: Successfully loaded 0 categories and 0 items from cache.
2006-10-10T07:29:24Z INFO: LLInventoryModel::loadFromFile(/home/khaal/apps/SecondLife_i686_1_12_1_13/SecondLife/cache/01c4a934-5ece-46c7-b545-a2969997132f.inv)
2006-10-10T07:29:24Z INFO: unable to load inventory from: /home/khaal/apps/SecondLife_i686_1_12_1_13/SecondLife/cache/01c4a934-5ece-46c7-b545-a2969997132f.inv
2006-10-10T07:29:24Z INFO: Successfully loaded 0 categories and 0 items from cache.
2006-10-10T07:29:24Z INFO: LLInventoryModel::buildParentChildMap()
2006-10-10T07:29:24Z INFO: LLCircuit::addCircuitData for 66.150.244.151:12036



I tried to log in with the minimum graphic settings also, with no luck. Anyone who can help me?


Some systeminfo:
Ubuntu Edgy eft (testing branch), 32bit
kernel: 2.6.17-10-generic
Theora Aquitaine
Registered User
Join date: 12 Feb 2006
Posts: 266
10-10-2006 02:21
Could it be a problem with your firewall not allowing outgoing connections? I think I had a lockup when SL could not connect to the internet..

I think the (outgoing) ports are:

443/TCP, 12035/UDP, 12036/UDP, and 13000-13050/UDP.

But that was just from a google search. I cannot find any info on the SL site, and have not tried it on my box yet.

Have you ever got it to work? Do you have access to Windows to see if it works on that?

Edit: Oh also, could you check that:

/home/khaal/apps/SecondLife_i686_1_12_1_13/SecondLife/cache/

exists? If not, you might not have uncompressed the program properly (use tar xjf on command line rather than automated uncompress GUIs).
Khaal Bakalava
Registered User
Join date: 3 Sep 2005
Posts: 21
10-10-2006 04:50
From: Theora Aquitaine
Could it be a problem with your firewall not allowing outgoing connections? I think I had a lockup when SL could not connect to the internet..

I think the (outgoing) ports are:

443/TCP, 12035/UDP, 12036/UDP, and 13000-13050/UDP.

But that was just from a google search. I cannot find any info on the SL site, and have not tried it on my box yet.

Have you ever got it to work? Do you have access to Windows to see if it works on that?

Edit: Oh also, could you check that:

/home/khaal/apps/SecondLife_i686_1_12_1_13/SecondLife/cache/

exists? If not, you might not have uncompressed the program properly (use tar xjf on command line rather than automated uncompress GUIs).


I don't have a firewall installed and I haven't run SL since the hacker incident so it was a loooong time ago since i was last logged in... I have no issues with other programs that require direct connection (Bittorrent etc) so I belive this is a problem with the program itself.

I'll check if that cache directory is there once i get home :)
Zi Ree
Mrrrew!
Join date: 25 Feb 2006
Posts: 723
10-10-2006 07:03
Did you try:

CODE
LL_GL_NOEXT=x ./secondlife
_____________________
Zi!

(SuSE Linux 10.2, Kernel 2.6.13-15, AMD64 3200+, 2GB RAM, NVidia GeForce 7800GS 512MB (AGP), KDE 3.5.5, Second Life 1.13.1 (6) alpha soon beta thingie)

Blog: http://ziree.wordpress.com/ - QAvimator: http://qavimator.org

Second Life Linux Users Group IRC Channel: irc.freenode.org #secondlifelug
Khaal Bakalava
Registered User
Join date: 3 Sep 2005
Posts: 21
10-10-2006 07:33
I'm at home now and checked that the cache directory was present. trying to run SL with "LL_GL_NOEXT=x ./secondlife" didn't do any improvement, it still hangs with the very same console output as i posted already
Theora Aquitaine
Registered User
Join date: 12 Feb 2006
Posts: 266
10-10-2006 08:29
Really strange stuff.. Do you have an ATI card by the way? Major Senior has posted some problems with the latest ATI drivers under the

"Testing New Graphics Features" sticky.. not that there are any solutions.

Have you tried deleting the dir tree and re-uncompressing?? (not that that is likely to work)

Perhaps a backtrace would be useful to Tofu?

Sorry I can't be more help.
Khaal Bakalava
Registered User
Join date: 3 Sep 2005
Posts: 21
10-10-2006 08:36
From: Theora Aquitaine
Really strange stuff.. Do you have an ATI card by the way? Major Senior has posted some problems with the latest ATI drivers under the

"Testing New Graphics Features" sticky.. not that there are any solutions.

Have you tried deleting the dir tree and re-uncompressing?? (not that that is likely to work)

Perhaps a backtrace would be useful to Tofu?

Sorry I can't be more help.



Aye, I did delete and re-uncompress "just to be safe", and my card is GeForce 6800 with drivers installed.

I did just copy over the latest windows client and I could run it through wine... quite weird :/

how do I generate a backtrace, and how should I send it to tofu?


help is appriciated, and you've been quite helpful Theora!
Tofu Linden
Linden Lab Employee
Join date: 29 Aug 2006
Posts: 471
10-10-2006 08:50
Yes, that's certainly strange. This is approximately the moment when SL would start playing its first sound, so maybe your audio device is blocking. That idea could be tested with:
CODE
LL_BAD_ALSA=x LL_BAD_OSS=x LL_BAD_ESD=x ./secondlife
- which would disable audio.

If that fails, there should be another client release tomorrow to try.

Thanks for the report.
Khaal Bakalava
Registered User
Join date: 3 Sep 2005
Posts: 21
10-10-2006 08:55
From: Tofu Linden
Yes, that's certainly strange. This is approximately the moment when SL would start playing its first sound, so maybe your audio device is blocking. That idea could be tested with:
CODE
LL_BAD_ALSA=x LL_BAD_OSS=x LL_BAD_ESD=x ./secondlife
- which would disable audio.

If that fails, there should be another client release tomorrow to try.

Thanks for the report.



My man! indeed, the issue is with my sound - I don't know what it is but something went FUBAR during one of my upgrades... Thanks the support :D
Tofu Linden
Linden Lab Employee
Join date: 29 Aug 2006
Posts: 471
10-10-2006 09:12
Could you try something else for us please? Assuming that your sound isn't universally broken for some reason, does this work for you (ideally without having to give up sound)?
CODE
LL_BAD_ALSA=x LL_BAD_OSS=x ./secondlife
Khaal Bakalava
Registered User
Join date: 3 Sep 2005
Posts: 21
10-10-2006 09:21
From: Tofu Linden
Could you try something else for us please? Assuming that your sound isn't universally broken for some reason, does this work for you (ideally without having to give up sound)?
CODE
LL_BAD_ALSA=x LL_BAD_OSS=x ./secondlife


No problem. It worked with that command aswell. Dosen't ESD stad for Enlightenment sound daemon? I use enlightenment as my WM, but I have that sound disabled


Let me know if I can provide you with any further information
Torrid Luna
Stylecrasher
Join date: 16 Aug 2006
Posts: 20
10-10-2006 09:24
From: Tofu Linden
This is approximately the moment when SL would start playing its first sound, so maybe your audio device is blocking.
Too bad, I read that only now...

I've been having the same error (same famous last line in the log) on a freshly installed ALSA-only-System (Gentoo). When I mute audio in the preferences, I can login, and sometimes even enable audio later. But sometimes the client hangs when trying that.
From: Tofu Linden
If that fails, there should be another client release tomorrow to try.
Now, that is nice to hear!! ;-)


Cheers,
Torrid
Drake Bacon
Linux is Furry
Join date: 13 Jul 2005
Posts: 443
10-10-2006 10:00
Yes, esd is short for ESoundD or Enlightment Sound Daemon.
Torrid Luna
Stylecrasher
Join date: 16 Aug 2006
Posts: 20
10-10-2006 10:41
Disabling ALSA and switching to esound works for me, with the usual delay of sound.

When I'm on ALSA and try to unmute audio, the memory detection comes up, before the system hangs:
CODE
2006-10-10T17:33:39Z WARNING: VRAM amount not detected, defaulting to 536870912 MB
2006-10-10T17:33:39Z INFO: *** DETECTED 2125692928 MB of system memory.
Aehm. Somehow my RAM upgrade went better than planned. ;-)
Drake Bacon
Linux is Furry
Join date: 13 Jul 2005
Posts: 443
10-10-2006 10:57
I tested the newer client out there, and tried to avoid OSS. ALSA is seriously broken and freezes the client. OSS or ESD only.
Tofu Linden
Linden Lab Employee
Join date: 29 Aug 2006
Posts: 471
10-10-2006 11:32
From: Torrid Luna
CODE
2006-10-10T17:33:39Z WARNING: VRAM amount not detected, defaulting to 536870912 MB
2006-10-10T17:33:39Z INFO: *** DETECTED 2125692928 MB of system memory.
Aehm. Somehow my RAM upgrade went better than planned. ;-)

Hi Torrid, could you post the contents of /proc/meminfo please?
Torrid Luna
Stylecrasher
Join date: 16 Aug 2006
Posts: 20
10-10-2006 13:57
From: Tofu Linden
Hi Torrid, could you post the contents of /proc/meminfo please?


That's with a running client...
CODE

torrid@big ~ $ cat /proc/meminfo
MemTotal: 2075872 kB
MemFree: 60352 kB
Buffers: 421668 kB
Cached: 736184 kB
SwapCached: 2140 kB
Active: 1099204 kB
Inactive: 560740 kB
HighTotal: 1179584 kB
HighFree: 4980 kB
LowTotal: 896288 kB
LowFree: 55372 kB
SwapTotal: 19542968 kB
SwapFree: 19540828 kB
Dirty: 572 kB
Writeback: 0 kB
Mapped: 572864 kB
Slab: 324468 kB
CommitLimit: 20580904 kB
Committed_AS: 672252 kB
PageTables: 1944 kB
VmallocTotal: 114680 kB
VmallocUsed: 34392 kB
VmallocChunk: 74228 kB
torrid@big ~ $