Nimue Galatea
я говорю по русски ;)
Join date: 24 May 2004
Posts: 517
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07-09-2005 16:28
My problem is the newbie asks me things that are beyond my scope, like "is it hard to build and maintain land?" or "how do I make money here?" . I mean I sense they're crossing a boundary there, with asking questions that a Mentor or Instructor should answer...I mean I am a Greeter after all.... I answer anyway.... Soooo.... How do you say no in a nice, professional way? thanks 
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Cybin Monde
Resident Moderator (?)
Join date: 27 Jan 2004
Posts: 2,468
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easy..
07-10-2005 16:47
if you know a way to point them in the right direction, i say feel free to do so; however, if you don't feel comfortable answering, then simply point them to Live Help, a Mentor, Instructor or somewhere that they would be able to gain more insightful and complete information. when i'm asked how to make money in SL, i reply with a spattering of different ways that i know of. mainly though, i mention the stipend and tell them to spend time getting to know SL first, then once they've realized what they like to do, take that joy and build it into a profitable business, if they so wish. ..hope this helped. 
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Nimue Galatea
я говорю по русски ;)
Join date: 24 May 2004
Posts: 517
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07-11-2005 14:37
Cool  Thanks Cybin. Looks like you've gotten the hang of it.
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Caliandris Pendragon
Waiting in the light
Join date: 12 Feb 2004
Posts: 643
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07-11-2005 14:48
From: Nimue Galatea My problem is the newbie asks me things that are beyond my scope, like "is it hard to build and maintain land?" or "how do I make money here?" . I mean I sense they're crossing a boundary there, with asking questions that a Mentor or Instructor should answer...I mean I am a Greeter after all.... I answer anyway.... Soooo.... How do you say no in a nice, professional way? thanks  I would say...there is no point in trying to answer questions you don't know the answer to...whether you are a greeter, mentor, instructor...or ordinary player. But you don't have to say no either. You could have a stock answer in reply... that's too big a question for me, but you will find there are lots of places to get answers in SL...Live Help, the forums, the Wiki, or just be getting familiar with SecondLife. Or you could put together a card with the different places to get information, and what they are likely to be able to help with. To be honest, a question like "how do I make money here" is something that most new players will ask, so it would help to have a card outlining the different ways. Maybe the greeters/mentors/instructors should meet together in world and brainstorm the contents of some information cards  . Cali
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Rose Karuna
Lizard Doctor
Join date: 5 Jun 2004
Posts: 3,772
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07-27-2005 08:37
Nimue - if they are pretty serious about learning to build etc., you can always IM a mentor and see if they will take them on. Lots of times I'll work with someone new for a couple of days (or longer) trying to teach them how to work with their land and build a house and other things. I also show them how to find things and people. Generally once they get pointed in a direction they are OK.
It dosen't hurt to see if someone is available in the Mentor group. Maybe greeters and mentors should have lists of people in both groups (and their specalities) and call on each other where appropriate? Just a thought.
<---- Rose (Trolling around in the Greeter forum, but sincerely wanting to be helpful)...
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I Do Whatever My Rice Krispies Tell Me To 
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