Hans Squeegee
Registered User
Join date: 23 Dec 2005
Posts: 1
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12-23-2005 21:19
Hi, I'm new to second life and i'm having some issues getting conected...
When I try to connect to the service, everything looks like it's going fine and then right as the progress bar gets to the end, during the precache stage, the client crashes.
any tips hints, tricks?
Thanks!
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Weazel Harmison
Registered User
Join date: 28 Dec 2005
Posts: 3
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almost the same
12-28-2005 00:47
basic membership must cost money to log in  i cant get in
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Jennifer McLuhan
Smiles and Hugs are Free
Join date: 22 Aug 2005
Posts: 441
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12-28-2005 07:00
To both of the posts above. You need to send an email to [email]support@secondlife.com[/email], detailing your problems. They can then help you. This forum is not equipped to answer your type of questions.
Second life support can help you troubleshoot your connecting problems.
Jen
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Travis Lambert
White dog, red collar
Join date: 3 Jun 2004
Posts: 2,819
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12-28-2005 10:24
Jen's suggestion is really the best - contact support with your troubles. Alternatively - you can get help from other residents by posting to the Technical Issues forum. While you're waiting though - one tip: Compare your computer's video card specs with the minimum system requirements here: Video/Graphics Card: nVidia GeForce 2, GeForce 4mx, or better OR ATI Radeon 8500, 9250, or better A lot of budget PC's have what's called on-board video, and "shared memory", which doesn't work very well with SL. If your video card proves to be the culprit, and providing you can afford it - the best solution is to go out & purchase a new video card. You can typically find a low-end one for under $50-$75, and they're fairly easy to install. Hope this helps! 
_____________________
------------------ The ShelterThe Shelter is a non-profit recreation center for new residents, and supporters of new residents. Our goal is to provide a positive & supportive social environment for those looking for one in our overwhelming world.
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Weazel Harmison
Registered User
Join date: 28 Dec 2005
Posts: 3
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thx
12-29-2005 12:14
yea my board has its own graphics chipset, prob not good enough, thankz
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