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Live Helper Power

Peter Nelson
holds your death in hand.
Join date: 25 Nov 2005
Posts: 89
05-13-2006 19:00
Do Live Helpers have any other power than being on the recieving end of the Live Helper system? Such as reading limited chat logs and such?

And why does it take so fscking long to get help by using Live Help?
Aaron Levy
Medicated Lately?
Join date: 3 Jun 2004
Posts: 2,147
05-13-2006 19:44
Live Helpers have *NO* power at all.

And it takes so long because sometimes there's no Live Helpers logged on, or, because they are volunteers, choose not to answer every call for help since they are not obligated to.
Reitsuki Kojima
Witchhunter
Join date: 27 Jan 2004
Posts: 5,328
05-14-2006 08:36
To be exact, we have one VERY minor power - we can teleport directly to someone who's asking a question. That's it.
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I am myself indifferent honest; but yet I could accuse me of such things that it were better my mother had not borne me: I am very proud, revengeful, ambitious, with more offenses at my beck than I have thoughts to put them in, imagination to give them shape, or time to act them in. What should such fellows as I do crawling between earth and heaven? We are arrant knaves, all; believe none of us.
Nick Shatner
Isn't a game
Join date: 11 Jul 2005
Posts: 39
05-14-2006 11:55
Lets not forget the awesome power of the respect of thousands.
*cough* ¬¬
Eric Boyer
SL Mentor / Live Helper
Join date: 13 Sep 2005
Posts: 55
05-14-2006 14:28
From: Aaron Levy
Live Helpers have *NO* power at all.

And it takes so long because sometimes there's no Live Helpers logged on, or, because they are volunteers, choose not to answer every call for help since they are not obligated to.


Also it takes so long at times because we are busy with other LiveHelp IM's, at times in the day LiveHelp can be very busy and it can take a few min. for somone to get to your IM, also it helps to get helped faster if you ask the question right away and you just don't say "Hi", and if you include all the details in the IM when you first send it so when we get to the IM we wont need to be asking all the questions.
Eponine Basiat
Deer in the Headlights
Join date: 27 Apr 2006
Posts: 121
05-14-2006 14:31
I have asked a lot of questions and found the Live Helpers to be awesome. They rock and their contribution is very much appreciated.
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Calix Metropolitan
Registered User
Join date: 10 May 2005
Posts: 212
Live Help And Ban Fences
05-14-2006 14:54
From: Eponine Basiat
I have asked a lot of questions and found the Live Helpers to be awesome. They rock and their contribution is very much appreciated.



I think and don't quote me on this, but if a live helper shows up to help resolve grief and is intentionally shot along the way its about the same as blasting a LL employee...how do I know, I have a small case study of 2, but in both instances those ppl who griefed were banned...now for the real question....


WHY IS THE FENCE ONLY 30M WHEN PPL CAN HOVER AND STILL GRIEF WITH EASE? WOULDN'T 96M MAKE MORE SENSE AT THE VERY LEAST?
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Come play the hottest game in SL!!!
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Eric Boyer
SL Mentor / Live Helper
Join date: 13 Sep 2005
Posts: 55
05-14-2006 15:20
From: Calix Metropolitan
I think and don't quote me on this, but if a live helper shows up to help resolve grief and is intentionally shot along the way its about the same as blasting a LL employee...how do I know, I have a small case study of 2, but in both instances those ppl who griefed were banned...now for the real question....


WHY IS THE FENCE ONLY 30M WHEN PPL CAN HOVER AND STILL GRIEF WITH EASE? WOULDN'T 96M MAKE MORE SENSE AT THE VERY LEAST?


To answer the fence question, it is so it wont affect people trying to fly above, but that isn't always helpful when it comes to people who were banned, they can just bomb you from above still. What I think would be good to help solve this is for the fence to check the owner of all objects that come in contact with it, if it is from a banned person it wont let the object past, as for if it is on access only if the object is from someone on the access list it would let it by and if not on the list it wouldn't let it by.
SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
05-14-2006 15:32
Could other groups have a group chat system like the LH do, where they don't get messages unless they have their group title showing? Would it be useful?
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

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Eric Boyer
SL Mentor / Live Helper
Join date: 13 Sep 2005
Posts: 55
05-14-2006 15:39
We still get messages...we dont get LiveHelp IM's from other residents needing Help, we still get LiveHelp GROUP IM's. We can control whether or not we get Resident Live Help calls by are Live Helper tag being on or off
Calix Metropolitan
Registered User
Join date: 10 May 2005
Posts: 212
05-14-2006 19:02
From: Eric Boyer
To answer the fence question, it is so it wont affect people trying to fly above, but that isn't always helpful when it comes to people who were banned, they can just bomb you from above still. What I think would be good to help solve this is for the fence to check the owner of all objects that come in contact with it, if it is from a banned person it wont let the object past, as for if it is on access only if the object is from someone on the access list it would let it by and if not on the list it wouldn't let it by.



Bomb yes...shoot or target via a list on a gun or weapon no. The vast majority of freebie greif tools are limited to 96m at best so at least it would be better than 30m no?
_____________________
Games Developer - Public Relations - Support / Free Culture Advocate and Occasional Martian Saint --- Tempus Fugit

Come play the hottest game in SL!!!
TECH WARFARE @ Arcadia 1 (68, 154, 22)

SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
05-14-2006 19:43
From: Eric Boyer
We still get messages...we dont get LiveHelp IM's from other residents needing Help, we still get LiveHelp GROUP IM's. We can control whether or not we get Resident Live Help calls by are Live Helper tag being on or off

I understand that you don't get to shut off all messages, I didn't mean to imply that it turns off your phone service and puts your email into vacation mode and makes your physical mail go the dead letter box and makes your computer monitor go blank and turns you deaf and blind and causes you to lose your sense of touch and taste and smell and your kinesthetic sense.

Sheesh!
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

-

http://lindenlab.tribe.net/ created on 11/19/03.

Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan

-