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Christi Maeterlinck
Registered User
Join date: 25 Jan 2006
Posts: 126
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05-07-2007 17:24
... that when you telephone the Linden help line, you get a recording of Jessica Linden telling you all about the Live Help service available on the HELP menu right now?
That's right, the one that was done away with weeks ago.
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Destiny Niles
Registered User
Join date: 23 Aug 2006
Posts: 949
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05-07-2007 20:50
Who are you going to believe, your own eyes or a Linden. Of course it's there, you just not looking right!!!!
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Joker Opus
Registered Usimibober
Join date: 9 May 2006
Posts: 363
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05-22-2007 07:53
Oh Boy Oh Boy Oh Boy
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Jøkêr Øpüs
PLEASE FIX THE WEAPON TESTING SANDBOX - AN OLD SECONDLIFE HANGOUT!
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Dragon Steele
Artist/conservationist
Join date: 3 Jan 2005
Posts: 183
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06-02-2007 21:51
there is no live help only the undead remains of it floating about the Ethernet.  Undead Help Now there's a great idea. 
_____________________
Boycot the spam farms and the ads on them. Ban the spamers from your land. Look for the clocktower network for a blacklist to put on you land that is grid wide.
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Broccoli Curry
I am my alt's alt's alt.
Join date: 13 Jun 2006
Posts: 1,660
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06-02-2007 22:52
We've had a support request in for 11 hours now requesting a region restart ... and it hasn't even been looked at yet.
Simply not acceptable.
Broccoli
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~ This space has been abandoned as I can no longer afford it.
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Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
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06-02-2007 23:26
From: Christi Maeterlinck ... that when you telephone the Linden help line, you get a recording of Jessica Linden telling you all about the Live Help service available on the HELP menu right now?
That's right, the one that was done away with weeks ago. Could be worse. It could be a message from Daniel Linden.... 
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Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com
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Bonita Popinjay
Registered User
Join date: 1 Jan 2006
Posts: 17
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The Blog says....  06-03-2007 10:04
...
Support Portal Provider Downtime
Friday, June 1st, 2007 at 3:15 PM PDT by: cynlinden
The vendor that hosts our support portal has some mandatory downtime this weekend, Saturday June 2nd, 09:00 PM EDT - Sunday June 3rd, 02:00 AM EDT and Saturday June 9th, 09:00 PM EDT – Sunday June 10th 06:00 AM. That means the Support Portal will be down as well. Luckily this won’t happen often, but we wanted to be sure to let you know that it was happening.
Since we don’t truly have any “slow times” any longer we won’t say it is during on off-time, but hopefully it won’t be too inconvenient for too many people. Save those support requests and post them to us when we come back up.
We will be monitoring the grid tool closely for region problems, and will extend the rollback buffer to allow for the downtime.
This will not affect Second Life or the regular website in any way.
Thank you!
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Broccoli Curry
I am my alt's alt's alt.
Join date: 13 Jun 2006
Posts: 1,660
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06-03-2007 11:11
24 hours later and our report hasn't even been looked at, according to the tracker.
We've got some "invisible prims" - 101 of them - that are ghosted. You can't see them, you can't return them, you can't select them - but they show up on the land tab as there but not as having an owner.
You just bump into them.
So we've moved things round, dug a hole in the road under them, and put some cones and flashing lights round the problem so it at least looks like a feature.
I thought premium account holders were supposed to get 'priority' over basics?
Broccoli
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~ This space has been abandoned as I can no longer afford it.
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Sin Poitier
RL is calling
Join date: 5 Mar 2007
Posts: 52
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06-03-2007 22:01
"June, 6, 2016
Linden Lab Live Help Group
Dear User,
We are please to anounce you, that your request of sim restart has been accepted. Please, wait between 10 and 30 working days for this to happen. Meanwhile, refrain from doing anything on your sim, as this will take it back to the day you asked the restart, that is, according to our data, May 2007.
Keep on with your Second Life,
LL."
LOL
Thats fast....answering?
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Me? No, i'm just part of your imagination.
C.I.G. CEO
Jefe de "Chilenos en SL"
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