Second Life Forums Archive - GOV (Gathering of Volunteers) 17 March 2006

GOV (Gathering of Volunteers) 17 March 2006
Tateru Nino Girl Genius Join date: 13 Sep 2005 Posts: 312	03-11-2006 16:41 The next GOV meeting will be at 2:30pm Friday March 17 SLT. As usual it will be at the Pooley auditorium. Send me your agenda and discussion items. Logs will be appended to this thread to minimise the thread count. Hope to see you there! _____________________
Fairge Kinsella Gravity isn't so serious! Join date: 23 Oct 2004 Posts: 158	03-17-2006 20:22 Tateru Nino: Alright, then. Time to get started. Tateru Nino: Firstly, thankyou all for coming, dear ones. The usual meeting format holds. Announcements and information first, followed by discussion items, then a chance to more or less ramble on about anything. Tateru Nino: Please respect each-other's right to speak. If you want to say something, indicate it, and you'll get a turn. Tat is the chair and if she tells you to hush or pipe-down, please do, so we can all get a chance to have a say. Tateru Nino: Welcome to those who have not attended previously, and doubly welcome to our new volunteers. We really appreciate having you put your time forward for the betterment of others and of SL. Tateru Nino: The first and most commonly asked about thing this week is Help Island, more or less obviously. Tateru Nino: Due to a bit of miscommunication, one of the changes during this week's update killed the ability for /most/ newbies to get to it. A very small handful from Orientation Islands 10 and 11 could, but most could not. Tateru Nino: As a result, it was felt to be best that HI was shut down until repairs could be effected. Tateru Nino: New residents were already being diverted to Waterhead when they selected the mainland, due to the rebuild at the Ahern WA. Now everyone is coming in there. Lots of volunteers don't know that at this stage, so coverage there is very spotty. Tateru Nino: A few scammers and predators have found their way to Waterhead, but problems there have been few. Sunita Saramago: I heard about that Tateru : / About that girl who was collecting slaves Sunita Saramago: Read it in the forums...ack Tateru Nino: Help Island is expected to return early next week, based on current estimates. They are of course just estimates, and work may take a little longer than planned, depending on the importance of other bug fixing items. Tateru Nino: Now... The greeter database/selector is the next item. Yes...it's still busted. However, I am told that someone is working on it, and that it is hoped that it will actually be operational around the same time Help Island is, or shortly thereafter. Tateru Nino: I know it's been an exercise in frustration for the greeters. Please, be patient. Tateru Nino: Additionally, not every IM sent live is delivered live. A very small percentage - as Lewis Nerd discovered - are actually ending up being delivered offline. We have no information if this significantly impacts greeter selection off the website. Tateru Nino: There was obviously a problem for at least one greeter. Tateru Nino: Questions, before we move on? Michael Fairplay raises hand Tateru Nino: Sunita, then Michael. Sunita Saramago: Oh, but I never raised m'hand : ) Sunita Saramago: Let Michael go first, let me formulate my concerns/questions Tateru Nino: I saw you typing. :) Okay...Michael. Michael Fairplay: Should I bring up my suggestions for help island after the meeting? Tateru Nino: I'll pop it in with the discussion items. Michael Fairplay: okay thanks sorry Sunita Saramago: Mmk, my turn teacher! : ) Tateru Nino: Sunita, go ahead. Sunita Saramago: First...how often are these meetings held? Tateru Nino: Weekly, Friday or Saturday, and different times to hopefully catch as many people from different time zones as possible. Sunita Saramago: Okay...and next...is there some kind of intro we could do for Mentors to at least get them eased into their jobs? Sunita Saramago: So we can best help the newbies Jake Mullen: good idea that Flutter Mistral nods Flutter Mistral: mentors for mentors ;) Tateru Nino: Meeting logs are posted in the volunteers forum. For anyone who hasn't, I highly recommend using forum tools > subscribe to this forum. And get daily emails of new and updated threads. Midnite Rambler: that is brought up often Sunita Saramago: Indeed Sunita Saramago: We should, to learn teaching tactics, good places to go etc... Tateru Nino: Some sort of training/interning programme seems to be warranted. Tateru Nino: In the meantime, feel free to come to me, and I'll do my very best to get you started. Sunita Saramago: Okay, but no formal program as of yet? Sunita Saramago: Like a notecard with a list of things? Tateru Nino: Not at this stage. I believe it is under discussion. I /do/ have a kit for work on Help Island that explains a lot. Ask me about that after the meeting. Sunita Saramago: Mmk, thanks much : ) Tateru Nino: Robin's turn :) Robin Linden: There are monthly meetings held by Jeska, although I don't believe she varies the time so perhaps they're hard for people to get to. Flutter Mistral: when are they? Tateru Nino: (The monthly meeting for Mentors didn't happen this month) Sunita Saramago: Ahh, I see : ) That's maybe why Sunita Saramago raises her hand (again) : ) Tateru Nino: Go ahead, Suni :) Sunita Saramago: Who exactly regulates the Mentors? Toy LaFollette: asking people that have been doing it awhile is a good place to start or just watching awhile Tateru Nino: Jeska is the person in charge. Some people let me do it as well. Go figure :) Robin Linden raises hand again Sunita Saramago: Works for me, as long as the information get out : ) Tateru Nino: I am strictly unofficial, however. Tateru Nino: Robin? Robin Linden: Jeska is the person at Linden Lab who is responsible for working with resident volunteers. Robin Linden: That said, we really hope that residents will get more involved in helping to organize and teach other volunteers. Robin Linden: We want to do that in a way that's fair, and doesn't impose on anyone Midnite Rambler raises hand Robin Linden: So a good question to think about is what the role of a volunteer coordinator should be, and how should they be recognized Vague Speculaas: What shall come forth of such volunteering as they heed the advice as it is. Tateru Nino: Midnite after Robin. Done, Robin? Robin Linden nods Tateru Nino: Then your turn, Vague. Tateru Nino: Midnite. Sunita Saramago: Yes, that's what I was trying to ask...we need some way of identifying the regulators : ) Vague Speculaas: ok Midnite Rambler: with Help Island being down, and things based in Waterhead at the moment, this means no access to a lot of the new learning tools at Help Island, and also the freebies. Is there a way to replace that for the moment? Midnite Rambler: Or does this lot of new resis miss all that stuff? Sunita Saramago: At Waterhead there's some tutorials, I think Midnite Rambler: not many Tateru Nino: There are copies of the Mighty Prim building tutorial on the mainland. I've arranged with Carl at the NCI for copies of all the information stations on HI to be replicated at the New Citizen's Plaza. Tateru Nino: They also have a copy of the Mighty Prim tute there. Midnite Rambler: I have a lot in folders/notecards from the pre Help Island days, but many newer mentors won't Tateru Nino: Many of us have full copies of all those info cards from HI. We can distribute them. Midnite Rambler: ok, so directing people to NCI for the moment is the best way to go? Tateru Nino: I hesitate to recommend a specific place to send everyone. It's largely a choice for you to make as to what will serve your new residents best. Midnite Rambler: mostly was just looking at temporary fill in stuff while HI is offline, even though most of it I have in folders Tateru Nino nods. Midnite Rambler: just saw a few mentors over at Waterhead that seemed a bit lost yesterday Tateru Nino: Some are better organised and informed than others. As a group we do not communicate well, and we have a hard time reaching more than a fraction of the volunteers at any time. Tateru Nino: We need to move along a little. Vague? Your turn. Vague Speculaas: Alright Vague Speculaas: Under these circumstances it isn't fairly certain as to the ways in which newcomers have the exposure of Second Life Helpers and Mentors Tateru Nino: Orientation Island, immediately followed by Waterhead you mean? Vague Speculaas: The question I propose in these times is whether the ability of the community to restructure the abiding and unspoken rules of Second Life Mentoring is up to par with newcomers Tateru Nino: Unspoken rules. Quite a big issue right there. Sunita Saramago: Because they're unspoken?! LoL Vague Speculaas: Whether the underlining issues at hand assure the best of reception from both the newcomers and the Second Life helpers have the preceding values as they are being perceived Vague Speculaas: What is in place there to take advantage of these concerns? Tateru Nino: Quality assurance, rules, policies and guidelines? Nothing I can point to. Sunita Saramago: I would basically use newcomer etiquette...introduce them to things slowly Sunita Saramago: Don't start telling them about all the things in SL like BDSM or strip clubs, they'll find out on their own 'bout that stuff : ) Sunita Saramago: I say just teach them the basics, what they need to know, but if they ask, then go ahead and answer : ) Vague Speculaas: Upon their arrival how are they signalled to the abilities and opportunities of Second Life, unless a helper is at hand. Hence their unprecedented loss and dissatisfaction of the complexity of this world and it's social rules. Sunita Saramago: But don't overwhelm them with that information right away Sunita Saramago: Will come with time...at that point they just want to know how to walk in a straight line! Tateru Nino: Alas, if there's no volunteer at hand, they are on their own...unless they get lucky. Which some do. Midnite Rambler: I generally adopt new resis for a week or two, and slowly teach them all the things they need to know....other than scripting which I have no idea of Sunita Saramago: Mhmm...but when you first meet them, don't overwhelm them with such things is what I'm saying. Go easy on them in that respect, but later on, I would Toy LaFollette: maybe this would be a good time for us to start having the old Mentor Q and A events Vague Speculaas: Their inability to comprehend the implications of the 'free for all' environment and the definite circumstances of the community as a whole raise certain issues with newcomers, and as a result turn them away from an environment that could benefit Sunita Saramago: Good idea Vague Speculaas: them greatly Sunita Saramago: Toy Tateru Nino: Which is precisely what we want to avoid, Vague, yes. Vague Speculaas: I hope that these concerns have their place and time in the near future or even today, as it is a bit uncertain whether such vague ways of dealing with these things are what is best for everyone. Tateru Nino: Alright. Let me put this on the agenda for next week. Have a think about ideas and proposals and send them to me, and we can have a discussion about them next time around. Vague Speculaas: It is rather ludicrous to believe that in an event of a new arrival, their exposure will not outright meet the true potential of the second life world. Sunita Saramago: But it also might scare them away Sunita Saramago: With all those things, depends on their personality Tateru Nino: I know we all worry about the quality of the new resident experience. Mera Pixel: I would venture to guess (and know) that these are not new concerns. Kamael Xevious raises his hand. Sunita Saramago: I was overwhelmed and a bit apprehensive when a guy told me when I was a newb that people take you as sex slaves! Sunita Saramago: (Which I found out was not completely true ) Tateru Nino: One more then. Kamael? Then we'll move on with the rest of the list. Sunita Saramago: Later on in my SL, of course : ) Kamael Xevious: I was just going to say that it seems to me this concern would be answered by training sessions, which we've already discussed. Toy LaFollette: gotta realize, we cant hold their hands.... we attempt to give them a bit of guidance Kamael Xevious is done. Tateru Nino: I believe there's ideas about training under consideration at LL. I expect we will find out more about that when ideas are more fully formed. Flutter Mistral agrees with Toy Tateru Nino: Now....on the topic of new resident experience... Tateru Nino: Some of you may be aware that there was an experiment on the long weekend recently to measure the .... call it the quality and fit of new residents who came through HI, rather than those that went straight to the mainland. Tateru Nino: Now there isn't a final report, but preliminary results suggest that HI made a clear and positive impact, and that the residents who were sent to Help Island have become more involved in SL than those who did not. Midnite Rambler: that makes sense tho, and supports the reasons HI was opened Tateru Nino: Congratulations, everyone. You've all done good. It's demonstrably a positive experience for the new folks. Ginny Gremlin: good Tateru Nino: I expect we will get a bit more data as it becomes available, excluding anything company-confidential. Michael Fairplay: That definitely helps Ginny Gremlin: will you be letting us know where we should be making more emphasis? Tateru Nino: I'm hoping we can work that out over the next few weeks. Tateru Nino: Next up. Discussion topic. Ideas on the best way to formalize feedback loops from the volunteer groups to LL. Everyone's got an idea or an opinion, I'm sure. Tateru Nino: Who would like to open? Ginny Gremlin: I'm not sure what you mean by feedback loop Michael Fairplay: raises hand Mera Pixel has obvious feedback to give. :) Tateru Nino: We're on the ground. We see and hear things that LL don't. We have a feel for what's going on, and we have our own needs and issues. How do we get all that back to LL efficiently? Tateru Nino: Michael? Ginny Gremlin: thanks Michael Fairplay: How about appointing one volunteer to give a report to one linden maybe once per month or something Michael Fairplay: a go between bet ween the volunteers and the lindens Michael Fairplay: one of each Snark Serpentine raises a hand. Mera Pixel agrees. Pypo Chung raises hand Tateru Nino: A volunteer liaison, then. Snark, then Pypo. Michael Fairplay: nods Michael Fairplay: I'm done :-) Snark Serpentine: Is there any objection to boiling down conversation in the forum that exists? I've only just come on board, so this may already be the case, minus delivery of the information to LL. Tateru Nino: Some centralised repository of useful info? Sladen McLuhan raises his hand. Robin Linden raises hand Snark Serpentine: As in, either have this volunteer do so from threads there, or have a thread starter message modified over time to reflect changes in the discussion. Tateru Nino: Pypo after Snark, then Sladen. Tateru Nino: It seems reasonable, of course there are time costs in doing it. Snark Serpentine: I'm done. Tateru Nino: Alright. Pypo. You're up.
Fairge Kinsella Gravity isn't so serious! Join date: 23 Oct 2004 Posts: 158	03-17-2006 20:22 Pypo Chung: ok then, well I’ve been thinking every time i go visit the WA, we seem to not be using the tools we have available already there, Pypo Chung: there’s a stand computer we could add tidbits and info into notecards to update the groups of events and things passed by Pypo Chung: also, I liked the idea about the volunteer reporter, but i also wanted to add, it should be added in a more central focus for events like this, to be posted up on our discussions. Its very simple to add this all to a notecard ^^ Tateru Nino nods. Information and communication. Popular topics :) Pypo Chung: i just lastly say, that maybe our other newbie welcome areas like water head, and orientation island could use a make over sooner or later. Maybe those who help can work on them :) Tateru Nino: Well, the Ahern WA is undergoing a facelift right now. No final or prospective list of facilities there has been communicated. I expect it's mostly just a visual facelift at the moment. Pypo Chung nods Tateru Nino: Waterhead is an older Welcome Area, and has only been lightly refit. Tateru Nino: Sladen? Sladen McLuhan: I'd like to see a Torley for the volunteer corp. Someone able to collect and disseminate information direct from the source, and able to give feedback from Linden Labs. Sladen McLuhan: All done :) Tateru Nino: More than just a liaison then? Sladen McLuhan: Yeah. Things happen so fast in SL that having someone full time would be a real bonus. Sladen McLuhan: I know that LL employees have been having a hard time keeping up. Tateru Nino nods. Manifestly everyone has a lot to do. Ali Maltz seconds. Tateru Nino: Alright. I see a common thread here. And that is that we're more interested, as a group, about coordination and information from above than necessarily information flowing the other way. Tateru Nino: We feel the lack? Ginny Gremlin: yes Ginny Gremlin: hand up Pypo Chung agrees Michael Fairplay: There is a lack of organization even though I do realize a few are doing there best Tateru Nino: Mera, then Ginny. Tateru Nino: Mera, your turn. Fairge Kinsella puts hands up Tateru Nino: Then Ginny, then Fairge. Mera Pixel: Um, sorry. I just saw Robin raise her hand after Sladen and wanted to hear her input. Tateru Nino: Whups. Missed that. Sorry Robin. Robin, Mera, Ginny, Fairge. Tateru Nino: Robin, you're up. Pypo Chung giggles Robin Linden: We have a special forum set up for the Resident Moderators on the forums. Robin Linden: Actually, it's a thread in the res mod forum. It's stickied, and it's a place to post "Best Practices". It seems to me that a similar forum option Robin Linden: might work well for the other volunteer groups. Robin Linden: If so, I'm happy to set that up. Tateru Nino: Well, I think it's a good idea :) Robin Linden: If I might also add -- I agree that information flow to the volunteer teams could be improved. But I think a significant value in being a volunteer Robin Linden: is having the opportunity to impact choices and decisions at LL. That's what we'd like to see with respect to feedback. Robin Linden: I think a good feedback loop is just that - a loop. Robin Linden: that's all! :D Tateru Nino: Supporting us supporting LL, supporting us...supporting everyone. Mera? Mera Pixel: well my feeling is that there really needs to be a hierarchy within the volunteer corps. While it's a great and wonderful notion to have volunteers moderate themselves and try to work as a team...in all honesty, that's not a practical expectation. Michael Fairplay concurs Mera Pixel: Having a liaison, or a Linden who is targeted at helping, focusing, driving and even training, or organizing training, and who can also function as contacts back to LL would be a wonderful addition. Tateru Nino nods. There's an element of cost in that, of course. Time is money and all that. More or done? Sladen McLuhan: Well put, Mera. Midnite Rambler wonders how the different time zones would work out with one person doing it all Mera Pixel: And provide the Volunteers with a more well rounded experience, which would translate into a better experience for the new citizens. Mera Pixel: I'm done. Thank you Tateru Nino: That's an issue, Midnite. It'd be shift work for one person. Tateru Nino: Ginny? Midnite Rambler: yes it would Ginny Gremlin: Mera just mirrored my concerns. I have had several new mentors come to me and ask "what do I do now?" Ginny Gremlin: There should be some sort of beginning help for mentors Kamael Xevious raises his hand. Tateru Nino: "I have the notecard. I have the email. Now what? Where is Help Island, and what's the WA?" Ginny Gremlin: I for one would be only to happy to volunteer my time Pypo Chung remembers all the AFK'ed mentors used to be Ginny Gremlin: that’s all Tateru Nino nods. Fairge? Fairge Kinsella: I would love to have a clear way to feed information back. Jeska has been very good responding to any issues I've raised. Fairge Kinsella: But I confess I feel a little constrained to only contacting her with really critical issues, not the little everyday things that might improve new user experience. Fairge Kinsella: I feel like we're doing damage control rather than proactive improvement. Kamael Xevious raises his hand. Midnite Rambler: it is funny, because a lot of mentors are informally doing it well before volunteering, but when it becomes official, they feel there must be an official way to do it Tateru Nino: You're up next after Fairge, Kam, unless I've missed a hand. Vanilla Jessop: /true Fairge Kinsella is done <grin> Tateru Nino nods. Bandaids, not building. Tateru Nino: More Fairge? Or done? Fairge Kinsella: Done, thank you. Tateru Nino: Whups. One line behind. Kamael? Kamael Xevious: Thanks. Kamael Xevious: I've heard a lot of really good ideas here, and can honestly say that they should all be implemented, BUT... and this is a big but... Kamael Xevious: LL has to be careful here not to overcomplicate an already overburdened system. Tateru Nino: Clarify? Kamael Xevious: I develop in service training and orientation programs for a living... specifically with regard to education. Kamael Xevious: What is needed here is a completely integrated system... Kamael Xevious: All these ideas fused into a single program.... not implemented separately. Kamael Xevious: Would an example help? Tateru Nino: I think so, yes. Kamael Xevious: Okay, for example the feedback loop... Kamael Xevious: In-service training programs frequently host sessions whereby the trainees are allowed to input ideas to the system.... Kamael Xevious: Those ideas are mulled over by the presenters of the program and the "bugs" ironed out before it's kicked up to the people who can make the changes. Tateru Nino: Because there are always bugs :) Kamael Xevious: This allows for feedback to go upstairs (as it were) AND also gives trainees the sense that they're input matters in the system. Kamael Xevious: It gives them a sense of ownership. Tateru Nino nods. Kamael Xevious: And more importantly, it helps build consensus between not only the trainees, but the trainees and management. Kamael Xevious: Which is precisely, I think, one of the things Phil Linden eventually wants to see... that sense of ownership and community consensus building. Tateru Nino: Leadership came out a few times in yesterday's town hall too. Kamael Xevious: True. Tateru Nino: Thanks, Kam. That about cover what you wanted? Kamael Xevious: Yeppers. Tateru Nino: Anyone else? Toy LaFollette raises hand Tateru Nino: Toy. Go for it. Midnite Rambler raises hand Toy LaFollette: are we trying to over complicate the volunteer groups? Tateru Nino: You have something very specific in mind. I can tell :) Toy LaFollette: well..... just that groups within groups..... needing more guidance..... needing being taught ourselves.... just seems its getting a bit complicated :) Kamael Xevious: Can I respond to that quickly? Tateru Nino: Plus all the change in roles between greeters and mentors. Be brief, Kam :) Kamael Xevious: I was just going to say that I agree... implementing all of these great ideas is overcomplicating it when one simple program, well designed, can streamline the whole thing and probably what we already have in place... Kamael Xevious: Simplify, not complicate. Toy LaFollette: :) Mera Pixel: Do more with less. :) Kamael Xevious: Exactly. Tateru Nino: "Work smarter not harder?" Mera Pixel: Until Volunteers are organized...they won't be Tateru Nino: Okay, so we need an integrated programme to fit changes and proposals in. Nobody wants to be bogged down with fluff when they could be actively helping. Tateru Nino: Midnite? Tateru Nino: (Did I miss any hands, btw?) Vanilla Jessop: I have a question Midnite Rambler: one thing I have thought for a while is possibly breaking it up into teams. at the moment we have mentors as 1 group, greeters as another, leve help as another Tateru Nino: Okay, Vanilla after Midnite. Midnite Rambler: and the communication between them isn't that great, and there is a large area of overlap Fairge Kinsella raises hand Midnite Rambler: so why not make it into teams, with people that are skilled in all those, or any of those areas in each team Toy LaFollette: one central figure we can go to would help..... most of us are in more than one volunteer group Midnite Rambler: end Vanilla Jessop: How many mentors are there? Tateru Nino: 629 inc lindens. Vanilla Jessop: that is a lot Vanilla Jessop: ty Tateru Nino: 129 greeters. Mera Pixel would ask the obvious next question...but will refrain. Toy LaFollette: how many are active would be a better question :) Tateru Nino: About 160 Live help. Tateru Nino: Fewer. Fairge? Fairge Kinsella: I would like some advice - I get a Live Help call from a person hours old and lost. I IM mentors (as I am part of that group so I can) and ask for a mentor to go and help them. Fairge Kinsella: Then half an hour later I get an IM back saying - That person didn't need a mentor, they needed a Greeter/Instructor. Fairge Kinsella: So I am confused by the different roles, who to call when, and how to IM a group I'm not a part of? Goblin Gremlin: still going? Tateru Nino: Amazingly, yes. Midnite Rambler: partly why I think teams would be better Goblin Gremlin: golly gee Michael Fairplay raises hand Tateru Nino: Fair. Currently the only way to reach another group is to have an online friend, or use some precious liaison time. Tateru Nino: It's been suggested to me that we have...fewer groups. Collapse the mentors and greeters into a single group, albeit with differing specialisations. Tateru Nino: Michael? Michael Fairplay: I think fracturing us into further groups could lead into a bigger break down in communications Ginny Gremlin: raise hand Michael Fairplay: That's all I wanted to ay :-) Tateru Nino: Ginny. Midnite Rambler: but if we were one group, but then each had our own team, as a subgroup.....not an official one Ginny Gremlin: I agree with Michael. We need a more central, cohesive group Tateru Nino: That might be more efficient, other than subgroup communications. Ginny Gremlin: all on the same level playing field Tateru Nino: I definitely see the distinction of Live Help, and the distinction of Instructors...a different breed of cat, both. Ginny Gremlin: we have a need for structure Midnite Rambler: but we would still be on the one group, the subgroup would be a designation of who we are with is all Tateru Nino: Does the separation of greeters and mentors make sense? The roles have changed. Some mentors specialise in building or scripting. Some people specialise in mainland introduction and follow ups. Lethe Naumova: If anything, Help Island makes the roles of greeters and mentors more clearly defined Toy LaFollette: I consider ALL of us as Mentors, doesn’t matter which sub-group Tateru Nino: Although 'Greeters' is now more of a misnomer. Midnite Rambler: but a lot of mentors work away from HI Ginny Gremlin: I try to divide my time between the WA, Waterhead and HI Tateru Nino: Obviously some thought is in order. Midnite Rambler: agrees that Ginny does, she seems to be always popping up where i go, or am :D Ginny Gremlin: *giggle Tateru Nino: For next time. Which (if any) of the existing divisions make sense, and what do you think would both improve or streamline the groups, while still keeping it clear to non-volunteers what they may expect from each of us. Tateru Nino: I had one more large discussion item from Robin, which I'm bumping. Otherwise we'll be here all night. Ginny Gremlin: give us a hint Midnite Rambler: what was it??? Lethe Naumova grins Tateru Nino: Prepare your pens and pencils for next time: "There are areas where people feel volunteers could make a difference that LL aren't thinking about. What areas? How?" Ginny Gremlin doesn't do windows Tateru Nino: I have one tangential item to cover off the main agenda. The documentation wiki. Spiderkitten Mirabeau: lol ginny Tateru Nino: As many of you know, a volunteer group has been working on detailed and complete user documentation for SL. Tateru Nino: They've been at it for quite some time now. Tateru Nino: More hands make light work: http://sl-help.game-host.org/HomePage Fairge Kinsella: Eeeep - and oh, how far from complete it is! Tateru Nino: Contact Gwyn or Fairge if you want to join in the effort. There's a lot to say about SL, and there's a chance to say it, for the betterment of others. Robin Linden: Do you know if they've talked to Coffee or Jack Linden? Tateru Nino: It was brought up with Jeska at the outset. Robin Linden: Jack is in the process of rewriting F1 help Robin Linden: and Coffee is working on a replacement for the support wiki Robin Linden: I'd hate to see inconsistencies or duplicated effort Fairge Kinsella: Thank you Robin, I'll get in touch with them right away. Tateru Nino: There's a lot of duplicated effort between LL and the Volunteers. Mera Pixel: this would be one of those examples where volunteers are at the front line aware of things that would be nice to make it back to the Lindens Tateru Nino: Well, we did try to communicate it through channels, at least.
Fairge Kinsella Gravity isn't so serious! Join date: 23 Oct 2004 Posts: 158	03-17-2006 20:22 Tateru Nino: Open discussion. Who has something to get off their chest or a point to make? Now is your chance :) Kamael Xevious raises his hand. Midnite Rambler: me......lol Tateru Nino: Kam, then Midnite. Go for it. Kamael Xevious: Just a quick question... Robin Linden: brb Kamael Xevious: Ren here volunteered to be a mentor about 4 weeks ago, going on 5... any idea how long it will be before he gets the notecard and invite? Tateru Nino: There's a backlog. Normally we take in 25-30 per week in the mentor group...but there's a lot more in the queue than that. Tateru Nino: I don't know how long the queue is. I've asked. Snark Serpentine: I volunteered, let's say mid-January. Just made it in. Goblin Gremlin: took me a while as well when I signed up Goblin Gremlin: 2 months or so Midnite Rambler: i put my name down as greeter last september, still waiting Mera Pixel: there should be a review/interview of candidates Lethe Naumova: about 3 weeks for me, but I bribed everyone in sight Ren Eliot: lol how promising Snark Serpentine: I agree, I never should have been made a Mentor. Tateru Nino: I haven't seen fresh greeter intake for some time. Kamael Xevious: Ren, we'll just hang out at Waterhead until you are :) Ginny Gremlin: There has been new mentors Ren Eliot: maybe i'll get in by 2010 Midnite Rambler: yep :) Ginny Gremlin: I had 2 come to me just the other day asking for help Ginny Gremlin: had no idea where to start Toy LaFollette: Kam.... may try sending a recommendation yourself ;) Tateru Nino: I oriented a couple new mentors today, briefly. Kamael Xevious: kk, thanks Toy, I'll try that. Ren Eliot slips Kam some L$ Kamael Xevious: heh Midnite Rambler: lol Toy LaFollette: hehehe Kamael Xevious: There's a change. Tateru Nino: But you don't know who the new ones are. There are so many that you might never have seen them before. Or they're actually new. Ren Eliot: now can i borrow some money to go shopping? Tateru Nino: You have anything more, Midnite? Midnite Rambler: mine is more a general question if that is ok..? Tateru Nino: Floor is open. Go for it. Midnite Rambler: since 1.9, when i login, i get that message that my clothes are still downloading, blah, blah, and am invisible for about 5-10 minutes.......also my friends list never shows as them being online. So is anyone else having these issues at all??? Goblin Gremlin: I have the same as well Midnite Rambler: and no one shows online in friends list? Tateru Nino: A lot depends on network latency there, and your inventory size, I think. Mera Pixel only gets the delay on occasion. But is happy with the new login process. Toy LaFollette: we've had LH IM's about it Midnight.... best answer is to give 1.9 a week to settle down Robin Linden: He's frozen and I'm speaking with him. Midnite Rambler: ok. i have bug reported both. just it is driving me nuts Tateru Nino: I appear to be in a bit of a spin. Tateru Nino: The friends list thing...I've noticed some people not showing when I know that they are on, and on the mainland. Not - for me - more than one person, I think. Midnite Rambler: mine is all of mine, if i want to know who is on, i have to check the website Lethe Naumova: My map also has trouble tracking friends. Goblin Gremlin: ditto Tateru Nino: Mine also sometimes, yes. Spiderkitten Mirabeau: my map has been showing no terrain even Midnite Rambler: i can't as none show online Tateru Nino: The logs are reprocessed some. We fix a few typos, cut out some fluff....If you feel the logs have distorted or misrepresented what you said, then I owe you and the forums and apology and correction. Come talk to me. Toy LaFollette: can I say one final thing? Toy LaFollette: Lets all remember we do this cause we enjoy it..... and we should have fun doing it :) Tateru Nino: ~~~~~ Open slather time. I'm off the chair. Speak your minds. Formatted and colorized with transcript.

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GOV (Gathering of Volunteers) 17 March 2006