Just what does it take to get Support???? Cant buy L$ !

Hi All
i am a loyal sl resident. I love the environment and i believe that scrappy support may come along with growing pains. But there is a limit and i have finally reached it. The limit is when you have come to rely on the system, have consultants who need to be paid and the CANT buy lindens. Yes i have tried all the standard fixes - created new biling agreement with paypal, switched to credit card, confirmed that all payment sources are valid - no luck. I noted the blog about something wrong with lindex but the message is ambiguous and thus there is not enough information to know if my problem is localised or sl wide

But here is the frustration. I have tried online help with my premium account. I have sat with open chats to "CHARLIE" at linden until the customer support hours closed my live chat..no response - no answer. I have put in two separate support tickets and days have passed - no answer.

Come on guys...what do i need to do to get you to take my money, to help me spend on linden, and to get the minimal support needed to make the experience manageable. I will prophecise this "THIS TOO SHALL PASS"...should you not be able to look after your customers, another system will ultimately replace it no matter how loyal your customers..an i am loyal believe me.

What do i need to do to get this matter resolved??

Well, thats bad for you and i know it for sure. try oncemore to go to livechat through solutionfinder within the office hours for it.All time i was there i got help.Not all time the help i wanted lol and they told me sometimes wrong things and i need to explain them what they are written at webpage for it, but doesnt matter. I would try only by livechat or maybe try the phonelinesupport for it.

All tickets i set up.....i didnt get helpfully response for something. And you dont need to type all things new cause you can reopen your livechat you did there.so you have both ways.supportticket will be lost time i think.wish you good luck for it.

Hmmm, if i am remember it right you can purchase lindendollars at website of dreamland or anshechung-website.think its the same, but i am not sure cause i mustnt use it there.

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