Use that spare Alt account to automatically send invites to your support group
Works even for "closed" or "invite only" groups
Most SL users understand the power of using Groups for support, updates, and product releases, as well as for building a sense of community with your customers. Now you can take the hassle out of inviting people to your support group, as well as dramatically increasing the number of your customers who will join the group by sending them an invite as soon as they rez the product, or simply by clicking an object in your store.
The HippyGroup API also allows you to add group invite functionality to your own scripts, with worked examples available on the HippyGroup wiki at http://hippygroup.hippycentral.org/wiki/HippyGroup
HippyGroup Group invite system is currently offering a 5 day no-obligation free trial, with reduced subscription rates (although the standard price knocks the pants off all the other Bot based group inviters out there) during the Beta testing. Get in early and impress your customers with the "personal" feel a real invite gives (you'd be surprised how many "thankyou" replies my test bots get even though they say they're bots!)
Check it out on OnRez at http://shop.onrez.com/item/703544 or visit my office on Etopia Island for a demonstration. - http://tinyurl.com/hippygroup
Please direct any questions, suggestions or requests to Hippyjim Starbrook