Second Life Forums Archive - Where do you report Linden Land problems now? o.O

Verkin Raven

Registered User

Join date: 5 Jan 2005

Posts: 243

06-09-2007 17:24

There are Linden water parcels set noscript all over the place where I live, and I got some people messaging me about it because they're trying to use my boats on them and having problems. No problem! I'll just tell Linden Labs about it, because I did it before and it worked!

Okay, so it's not so easy anymore. Let's have a look around...

After some time, I find the Land Management subforum with a post that it's been closed. Okay, email to such and such with the info and we'll look into it. Alright, so I do so. I get an email back:

From: someone

Thank you for contacting Linden Lab, the makers of Second Life. Our support system has changed and we have discontinued the use of this email address. To find information on your issue and to contact support, please visit http://secondlife.com/support .

... which brings me back to square one. Do I use the JIRA? I looked at JIRA and couldn't find anything even remotely related to Land Management, and I don't want to post it as a bug if it's going to be frivolous. Is there a specific Linden to email about this?

This would seem like a common enough problem to warrant having a section somewhere devoted to it, but either it doesn't exist or I'm really blind.

Kitty Barnett

Registered User

Join date: 10 May 2006

Posts: 5,586

06-09-2007 18:37

http://secondlife.com/community/support.php and use the support portal link (at the bottom) to file a ticket.

Verkin Raven

Registered User

Join date: 5 Jan 2005

Posts: 243

06-09-2007 21:35

Thanks.

LadyMacbrat Loveless

Registered User

Join date: 15 Oct 2004

Posts: 211

06-10-2007 00:13

Today, you cannot log in to the support portal. It keeps taking you to the top of the page.

Where do you report Linden Land problems now? o.O
Verkin Raven Registered User Join date: 5 Jan 2005 Posts: 243	06-09-2007 17:24 There are Linden water parcels set noscript all over the place where I live, and I got some people messaging me about it because they're trying to use my boats on them and having problems. No problem! I'll just tell Linden Labs about it, because I did it before and it worked! Okay, so it's not so easy anymore. Let's have a look around... After some time, I find the Land Management subforum with a post that it's been closed. Okay, email to such and such with the info and we'll look into it. Alright, so I do so. I get an email back: From: someone Thank you for contacting Linden Lab, the makers of Second Life. Our support system has changed and we have discontinued the use of this email address. To find information on your issue and to contact support, please visit http://secondlife.com/support . ... which brings me back to square one. Do I use the JIRA? I looked at JIRA and couldn't find anything even remotely related to Land Management, and I don't want to post it as a bug if it's going to be frivolous. Is there a specific Linden to email about this? This would seem like a common enough problem to warrant having a section somewhere devoted to it, but either it doesn't exist or I'm really blind.
Kitty Barnett Registered User Join date: 10 May 2006 Posts: 5,586	06-09-2007 18:37 http://secondlife.com/community/support.php and use the support portal link (at the bottom) to file a ticket.
Verkin Raven Registered User Join date: 5 Jan 2005 Posts: 243	06-09-2007 21:35 Thanks.
LadyMacbrat Loveless Registered User Join date: 15 Oct 2004 Posts: 211	06-10-2007 00:13 Today, you cannot log in to the support portal. It keeps taking you to the top of the page.

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Where do you report Linden Land problems now? o.O