When responsible companies which have competent decision makers at the helm produce a horrific and broken version of their software, those responsible companies make it very clear that there are problems, and then the best of them back out the software to the previous known working version.
However, when Linden Labs releases the worst of the worst of their horrific code, they ignore the complaints. Instead, they pretend as if nothing is wrong and continue the auto-download when you create an account (just tested it) of the completely broken version and suggest alternately that all of the identical problems that everyone is experiencing are either on the user side (ridiculous, we're all seeing them), or that somehow "reporting a bug" or "opening a trouble ticket" will have some kind of an affect.
Linden Labs, I have been in the computer engineering/software architecture field for twenty years, and I can say unreservedly and without a doubt that your product is absolutely the very worst I have ever seen. Generally companies like yours fold mercifully very quickly, but unfortunately for many thousands of people (your numbers are of course misleading at best, as are the numbers of all companies who spend more effort on the numbers than on the product) you were able to convince some very stupid, very rich people early on that it would be a good idea to fund you.
I was smart enough to not be one of them during one of your rounds that a friend of mine mentioned over drinks one night a few years back. "Virtual worlds are a red herring", I told him. "They have always been, and they always will be. The future is in augmentation, not synthesis".
So why am I spending so much time complaining about something that I repeatedly claim is broken and irrelevant?
Because it bothers me tremendously when I remember that there are people all the time coming in to your virtually polished virtual turd, spending their money and expecting a fair experience in return. I do this as a reminder that you have a responsibility to your customers as well as your shareholders, which is what you'll have to accept completely in the next financial quarter if you're planning on attempting to last through this recession.