This is the right place to ask for JIRA input, correct? If anyone else is having problems with their items being listed in search, please see the following JIRA item: https://jira.secondlife.com/browse/VWR-3755. I found out on SLExchange and in one of the Resident Answers threads that this is happening to others as well. I'd like to know if anyone else can figure out why this happens with some items but not with others.
Text of my problem is posted below.
My business partner and I are having a problem with the search checkboxes on our for sale items becoming unchecked. Certain items seem to constantly be reverting to having the search checkbox unchecked, and we keep having to change these items back. I've been trying to find a pattern to this, and here's the closest I can figure to replicate:
1. Set item for sale (copy of item, or contents of item, not original). Set checkbox in item properties to show in search.
2. Log off.
3. Another avatar buys the copy or contents of your item.
4. Search checkbox in item marked for sale becomes unchecked. When owner of for sale item comes back online, the search checkbox has to be set again.
5. When another avatar buys a copy of the item while the item seller is online, the search box stays checked. The unchecking only seems to happen when the item seller is offline. And it doesn't happen to all items - only some of them.
Since we sell a lot of $0 freebies, this happens a LOT. I'm not sure why it happens with some items more than others. We have both tried clearing the for sale/search checkboxes in the affected items and resetting them, and it still happens the next time we log out. We have even deleted the affected items and rezzed new ones to set for search and for sale, and the same problem still occurs. It is very frustrating to have to check our items every day to make sure they still have the search box checked.