I don't mean to throw this as a bone of contention, though it may become that...
I don't mean to throw this as an unfair broad generalization...I hope it's not take that way.
But, if you are a programmer, thinking badly of your customers...please remember that many intelligent people use computers every day, equally worldly, equally intelligent, equally capable, who simply made a different career path choice than you...and that only makes people different NOT stupid...and they simply speak a different language.
If you are not a programmer, but need programmers that you don't trust...all programmers do NOT have it out for you...they are not hiding the Holy Grail from us, nor are THEY stupid, they simply speak a different language.
If you feel like either of the above generalizations hits you and you are in either of the above groups, or even a bit of a multi-tech-racial sort, then it is FAR PAST time to PROVE to yourselves, and to each other, and to the world, that Second Life is not simply another haven for basement-hiding-geeks-with no worldy skills, and get out there and prove it by acting worldly, understanding, tolerant
AND DESIRING OF WORLD HARMONY, in the Second Life sense, hehe...oh, and if this doesn't apply to you at all, well my eternal gratitude, and keep doing what you are doing, but LOUDLY!!! Peace and Love!