Hi,
Since you launched the last version of SL, the application is crashing at startup. I have a Mac Ibook Power PC G4 1.2 GHz 768 MB and I'm running 10.4.4
Can you help please ?
txs
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Crash on Mac |
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Adria Dumouriez
Registered User
Join date: 16 Aug 2006
Posts: 2
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11-08-2006 17:30
Hi,
Since you launched the last version of SL, the application is crashing at startup. I have a Mac Ibook Power PC G4 1.2 GHz 768 MB and I'm running 10.4.4 Can you help please ? txs |
Claudia Linden
Administrator
Join date: 17 Jul 2006
Posts: 54
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11-09-2006 14:00
Hi, Adria.
I'd suggest you post your issue here in the Mac Discussion forum. See if anyone else is having the problem. Turn on the Crash Reporter (preferences > general tab). Check the known issues page. Waiting for an answer to a forums post is frustrating when technical problems prevent you from playing Second Life. The Technical support pages are still being moved to a new format and can be reached here...please excuse the construction! http://secondlife.com/knowledgebase/?page=TechWizard If that doesn't help, you can email [email=support@secondlife.com]support@secondlife.com[/email] or use the webform here: http://secondlife.com/knowledgebase/?page=TechWizard But the quickest way to get help is to give us a call! We have toll-free support lines staffed during our office hours: 9am-6pm PST, Monday through Friday. * 1-800-961-6851 (US and Canada) * (00) 800 722 00010 (UK) * (0011) 800 722 00010 (Australia) Our direct number (not toll-free) is available worldwide: * +1 (415) 243-9000 If you call us after business hours, just leave a voice mail (including your Account name and phone number) and we'll get back to you the next business day. |