11-01-2006 08:32
Dan Doyle Says >>look I want an answer don't remove my post.

Kelly Linden Says >>>>>>>>I am removing "bump" posts as I come across them. It is obvious we are backlogged and behind schedule on answering posts in Linden Answers. Creating more posts which just link to posts already in hotline is really not helping the situation.

If you are experiencing an issue that needs more immediate attention than SL Answers is able to give you please use an alternate support method from the support page:
http://secondlife.com/community/support.php

Second Life Answers is really not the place for time critical or account specific issues or bugs.

Thanks!

When are you guys not backlogged ????? What is being done about it??? I hope that as prices go up the level of service gets much better. to include the grid being more stable. What is being done about packet loss Please prove to me it will get better as I spend more oney!!! What is being done about customer serivice calls??? Every time I call cs I NEVER get a call back why??? Same thing with email to [email]Suport@secondlife.com[/email] ????? email them and they never get back too you why? I need answer this is Linden answers isn't it ???