Hello,
I have spoken with Dee and have gotten confirmation from the other concierge that there is a new policy in place to not allow in-place upgrades of islands.
An example:
Bob has a class 4 he wants to upgrade to class 5
Bob wants to sell the class 4 to someone else
Bob orders a class 5 (at full price!) and requests that his existing island be converted to class 5, and the person getting the transfer gets the class 4.
Now, instead of simply upgrading Bob's island to class 5, the new policy is that Bob must move every piece of content, all terraform, all settings, by hand, to the new class 5 that can be placed nearby the old one.
He must then pay for a move and rename on the new Class 5 to place it in the old slot.
I understand if this is the new policy. That's fine. I want to know the rationale behind it.
Why is there no upgrade path on islands anymore? Hosting services all over have upgrade paths that allow their clients to move their hosted image onto better hardware, without manually recreating every bit of data.
This new policy creates a lot more work for the island owner (and a little more fees), but it also seems to be creating more work for the conceirge too.
Under the old system:
Concierge bumps class 4 region to class 5
Concierge places class 4 in transferee's spot
Under this new policy:
Concierge installs new class 5 in some temporary position
Owner has to move all the content manually
Concierge then must transfer the class 4 and place it.
Concierge must move the class 5 from it's temporary spot to the final spot
Concierge must rename class 5 from its temporary name to the name of the old class 4.
That seems like a lot more work to me. Is there something I'm missing? What's the rationale?
Also why wasn't this new policy announced? It's pretty significant that we no longer have an upgrade path from our current hardware, without moving every bit of content by hand.