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Upgrade Error

KidD Letlow
Registered User
Join date: 15 Jun 2006
Posts: 2
06-17-2006 11:17
I joined SL a couple of days ago and now i want to upgrade to premium membership but each time i try i get this error message:

An error occured while processing your request:
• The system encountered an error while processing your credit card information, please try again.


Can someone help me?

Would be very appreciated!
Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
06-19-2006 22:25
Hiya KidD,

Please make sure your billing info is listed correctly on here:

https://secondlife.com/account/

and if there's any discrepancies, please update your billing info here:

https://secondlife.com/account/billing.php

I'm sorry I can't help you further--Second Life Answers isn't for account-specific issues like this, but please email [email]billing@secondlife.com[/email] or contact Support for further help. :)
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