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Please Help, This is Really Frustrating.

Sae Luan
Hardcore 4the Headstrong
Join date: 6 Feb 2006
Posts: 841
09-22-2006 13:54
I've already asked this here one time, and got no response. Since the last update, I've crashed alot, and by alot I mean anytime I teleport, edit my appearance, buy something, take a snapshot, try to texture a prim, and the list goes on. I didn't think it could get any worse, but I stand corrected.
Today's new update has made it impossible for me to be in world unless I literally do not move my avatar. Once I move my avatar, I'm lucky if I have 3 more minutes to survive in SL before it crashes. I contacted live help, where Lizzie Linden suggested that I uninstall SL entirely and then download/reinstall. I did that. All was well for about 10 minutes when I crashed again. I figured it just was crap luck and logged in again, only to crash not even 5 minutes later.
This is beyond ridiculous. I'm really losing my patience. I was to be working at Angelz High today from 12-2pm SL time, but made the mistake of installing the update before then and have spent the last 2 hours trying to stay logged in long enough to make sure the customers are ok. I think I have actually crashed about 8 times in the past hour. My computer ran SL GREAT before the last release. Now, with the update today, I can't even stay in world. What are your suggestions? If I can't stay logged in to SL, I have no reason to put any more money into it..especially since I haven't been able to be on hardly at all in the past week or so. I don't want to leave, I just need someone to help me figure out why I can't stay logged in.
ANY respose would be nice. Thank you in advance.
Robin Linden
Linden Lifer
Join date: 25 Nov 2002
Posts: 1,224
09-23-2006 16:26
I'm afraid there isn't much I can do to help you from here, Sae. I'm sure you've been told to send in your crash reports, and to contact [email]support@lindenlab.com[/email]. You haven't mentioned which sim you're on, but it's possible the problem is with the sim, and not your client. Or perhaps there's something in the new update which is causing a problem with your viewer. QA can help with us diagnose that, but unfortunately not until Monday.

I'll forward your question, and please make sure that you send in crash reports this weekend so we can help you on Monday.
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