live help (or not as the case)

Hello i am aware alot of lindens are in sl etc and am prepared tyo face baised replies so here goes.
following the recent events of sl being totaly Scre*ed up by LL not doign their job right
i tried asking for help in teleporting in world much to my delight live help suggested i look at the blog but i knew about the problems allready but still the thick headed live helpers didnt exaactly get the question see i had asked "what can i do to work around this?" and not "what is the problem with sl?" so i asked another live help person and you know what i foudn that 5out of 5 live helpers say "heres the link to the official blog" hand over a link and leave the IM window agrivated that they wouldnt offer advice or help (the key part of their voluntary work) i asked again
"how can i get around this problem" after asking around i received one promise from an Linden that the problems would be sorted within he hour (this never actualy was true and i expected that) still not solved so i asked again how can i get around this so i can get to a class i was supposed to be teaching waited received no reply i told them the facts that they were rubbish for failing to do their job to try spark an actual response and only when i use harsher words do they feel intimidated to kick me from the game (i laughed at this)
considering what i stated in an IM was factual so in closing id like to know a few things
1. how come live help dont actualy answer questions
2.wouldnt it be faster to replace the live help button with a link to the (precious)blog (of non commentary)
3.how come live help never pull the finger out and actualy help aside from suggesting we look at the blog repeatedly (it is quite a jumbled up blog you know cant even post comments cause LL are sick of hearing about the problems they are failing to fix and sometimes even causeing a nod to the copybot incident here^^.
4.why not have live complaints?
itd be alot more beneficial than live useless you have installed at the moment.
5. why is it lindens arent actualy ready to sit down and listen to what peoepel like myself (theres alot) have to say
6.why couldnt you leave well enough alone (at one ponit you had a stable grid then it just went down the pan) as was no doubt caused by the LL hwho isnt doing his/her job right.
7.do you usualy ban peoeple for complaining or experssing their opinions to an official
thats all for now feel free to respond any one
and i know this isnt a complaints board but since linden didnt make one (suprise suprise) i thought id give it a try.
RR

update
hey well after returnign after being suspended
it appears that if you ask a live helper 6 times they ahve to answer your question and no they dont know how to comment on the forum or blog either but either way id say that LL have fallen to a new low with this failed upgrade since ive not used any of the "new features" in fact ive barely noticed any improvements as oppsed to the many new setbacks (lol) but anyway if an upgrade means that all settings hide you from your freinds and turn off all your freinds permisiones then no more updates for me please LL btw not all linden live helpers are bad just the ones who feel offended hen you complain about them doign a bad job. to all lindens "SEE THE BLOG" doesnt count as a response to a question. mabye youd get less complaints if you dont blindly refer peoeple to it in the future and take a minute t nswer the questions since its what you volunteer to do
RR

Sorry to hear of your lacking LH experience, but simply:

If you're not being answered on Live Help, it's prolly because Linden Liaisons and Volunteer Helpers are answering many other people, and that it's *very* busy. Same here on Linden Answers, as I've detailed here:

/139/7a/152037/1.html

We also know the term "Live Help" makes it feel like you'll get answered right away, when you don't. For this, we're going to make changes so we're communicating expectations accurately.

You can use a blog aggregator like Bloglines to provide a simplified view of our blog.

Answers to most of your other questions are ones I've answered before; please search previous Linden Answers.

And instead of complaints, I say — constructive creativity. If you can help others, then you're helping all of us, yourself included. We're a community.