Greetings, we are having a bizarre condition on our private islands. By moving between islands, we can faithfully reproduce the issue detailed below:
I travel to Eventide Island and can only see 2 people. On another computer across the room, a different AV is in a completely different version of Eventide Island with 12 people. As a test, I dropped two wooden cubes in my version, log out and back in, and I end up in the version with 12 people and my wooden cubes are nowhere to be found.
So I travel over to a connected island, but it won't let me zone over...and then the other island vanishes and comes back a moment later and I can zone over. I turn around and Eventide Island vanishes and then comes back and when I zone back in, I'm beck in the 2 person instance. And my wooden cubes are back.
There are at least two different "shards" of Eventide Island. We even did a sim reset in each "shard" and restarting one version of the sim did not restart the other. There may be dozens of shards for all we know. If I build an item in one shard, when this problem is fixed, which shard is the real one? If people place items on the ground of the "fake" shard, what happens when and if this problem is resolved?
**UPDATE**
It was a problem with multiple servers running the same sim. Very bizarre, but the gridmonkeys worked it out for us eventually. No response to this post is required, but I'll leave the description up in case you need to look into the bug or anything.
- Javier