Can't create teen account - Help!

My son has tried 3 times in the past month to create a teen account. Each time, the process goes smoothly all the way through linking to my PayPal account. Then the process returns me to a blank screen on the SL web site. I hit "Reload" and get a SL screen saying that the account has been created. However, SL does not recognize the user name.

After 5 tries to get through to account services I finally got a live person at SL, who looked at one of the accounts and said the information was incomplete. They sent an email to my son to complete the process. Result, we created a new user name, set up a new PayPal link - same damn thing.

I'm tired of sitting on hold - can anyone tell me what I am doing wrong? I also sent emails to accounts support - no response.

I bet that 1 million of the 2 million "users" on this site are ghost accounts like the 3 we have already created.

Hi Galena, I'm afraid the Paypal option for Teen Grid signups is currently not functioning. I'm sorry but you'll have to use a SMS enabled cell phone or a Credit Card. If you have further issues, please contact me directly at [email]blue@lindenlab.com[/email] and I'll try to help get them worked out.