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Robin? Unique True Identity?

Ceera Murakami
Texture Artist / Builder
Join date: 9 Sep 2005
Posts: 7,750
11-19-2006 15:25
Robin Linden:
From: someone
It's not really revenue that drives the policy about alt accounts. It's a belief that each account should be tied to a unique, true identity.
Really? I am so glad to hear that, Robin! Truly! But please explain the light-years wide gap between your statement and reality. WHY does Linden Labs do NOTHING to enforce that belief? WHY does Linden Lab not even bother to see if the e-mail address on a new account request is valid?

Many of your users would be OVERJOYED if we could believe that Linden Lab really WANTED to enforce a verified, "unique, true identity" for each and every account. But it is clear by the actions of you and your colleagues that nothing could be farther from the truth.

If it is really Linden Lab Policy that "each account should be tied to a unique, true identity", then when is Linden Lab going to actually bother to look at the information that people present, and make even a token pass at validating it?

Your statement sounds wonderful, Robin. But at this time, with the complete lack of even the most basic and simple validation checks, it's like running a bar and posting a sign that says that all ID will be checked at the door, then having the door wide open and no one on duty even making a half-hearted attempt at checking ID's at the door.

And please, don't retreat behind that comfortable and well worn statement that "Not everyone can provide a credit card or a Paypal that we can process", and that therefore any sort of validation is somehow unfair to non-US people who want to enter Second Life. I could have written validation checks when I was in HIGH SCHOOL that would have AT LEAST ensured that they provided a valid e-mail address! There are MANY options OTHER than a US credit card or Pay-Pal account that can be used to validate an account's identity.

I agree with you, that knowing a "unique, true identity" for every single account that can access SL is critical, and is itself far more important than how much, of anything at all, they pay to access SL. So, let's see some ACTION that backs up your wonderful statement. Let's PLEASE see Linden Lab abandoning the insanity of infinite, free, completely unverified accounts.
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Sorry, LL won't let me tell you where I sell my textures and where I offer my services as a sim builder. Ask me in-world.
Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
11-20-2006 14:00
Ceera, I apologize I'm not Robin! But I do remember you asking something very similar months ago. :)

Re: "WHY does Linden Lab not even bother to see if the e-mail address on a new account request is valid?" this is one of those questions I've asked other Lindens myself. Being relatively new to LL still, it turns out that... we did used to do email verification, but guess what?

Too many of those emails got lost and were falsely flagged as spam, causing PAIN for Customer Service. And that was when the world was still a lot smaller!

Unfortunately I don't have any more detailed timeline info re: a when. The best I can do right now is let you know that because of concerns like yours, it continues to be an ongoing issue in our minds, and when there's further info we can announce to the public, it'll appear on our Official Linden Blog.

Some things are inevitable; they just haven't come to pass yet.
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