Kelly,
While I do appreciate your quick reply to my post, and what details are contained within it, not all of my questions were answered (I enclude them again below for other Lindens to answer, I hope) and the answers you did give brought up as many new questions as they alleviated.
You said in another reply on this issue that the asset is restored from the Garbage Collection system within an hour of it being requested and failing. That is good...for items, textures and data that is used often and recently. However, what failsafe is in place to ensure no data is lost of items moved by the Garbage Collection process that are still used and referrenced in inventories in SL, but may not be requested for days, weeks, or months after they were moved into Garbage? Is there a point at which any of this *could* be permenantly lost?
I upload, and pay money to upload, textures and information that is part of my business investment here. Some I use every day, but others I upload and may not use for months at a time. Regardless of my immediate use of it, it is a paid for asset that I am paying multiple island fees and monthly charges for you to host. What is in place to prevent these less used items from being permenantly lost in Garbage Collection if not requested in a timely and recent manner after being moved?
As a content creator, island owner, and business person in SL, my inventory on my main account alone is nearing 20K items. The vast majority of that is my own content, textures, files and products. There is no way I can check on my data regularly and make requests for it to see if it is still there. I put in 12-14 hours a day on my business as is. How do I know this is protected?
You say items moved to Garbage Collection are not deleted, but you gave no details, and seemed to skim past that. What happens to it if it is not deleted? Is it archived? Backed up? Is it deleted later at some point?
Yes, I know I am annoying questions, but I think you would agree if you were in my position that as a business, I have a right to expect some idea of how my investment is being handled and protected. You promote SL specifically as a development and business platform, and I agree with Phillip that that is exactly what it is. But like any development and business platform, I am looking for some transparency and information I can trsut to make me feel my investments are safe and worthwhile here.
The issues we have been seeing with image times of private islands, asset server problems, missing items issues, grid overload, inability to teleport, etc in recent months has been growing. That is clear for anyone who has been here any length of time to see. I am asking for some blueprint, roadmap or other business plan of how Linden Lab is preparing and planning to deal with these issues. I feel this is a reasonable expectation, yet we have been met with silence for far to long on these issues, or given unhelpful doublespeak. A clear plan is what is called for to restore investor confidence.
Any additional information you can give us would be greatly appreciated. Thank you.
Please forward these other questions to appropriate individuals...
Questions for other Lindens:
The Blog and Lack of Information promised -
Why was this information not blogged immediately as Char Linden said it would be in her inworld announcement last night? Why did it take me and many others posting here...on a forum you say is no longer the primary means of communication for LL to it's investors and customers...before it was blogged about?
I am consistantly seeing inworld or even forum announcements that point us to the blog for more information and then no information is ever forthcoming. Why is this, and when will that change?
Sim Image Time Issues -
This is a known issue. Has been for a long time...months now. An email went out weeks back promising that this was now Linden labs priority number one. It even invoked Phllip's name. They all but promised there would be a fix for this Soon(tm) and even stated it should be ready by next update (which is today), yet todays update patch notes include zero mention of any bug fixes and no mention of the issues affecting private islands.
I have invested a lot of money in my islands, and pay you a nice chunk monthly to continue hosting them. They are bugged, and one of my sims, Temenos, has even been used as a testing sim to try to figure this issue out, and still it has not gotten any better. Yet...since the email sent out from the concerige team, there has not been peep one from LL on the issue. For priority one, it is awefully quiet. Why?
What hapened to priority one? What, in detail, have you learned? What is going on to fix this, and what is the new target for fixing it, since it clearly isn't in today's update as we had been led to hope?
Second Life Scalability -
And the question I know many residents want answered...
Why has Linden lab pushed so hard to draw in more users that SL can not currently sustain with a reasonable expectation of stability?
You advertaise, promote, and push Sl on every front from gaming to social to business platform, and yet there are serious scalability issues with the systems before this promo blitz. Your CURRENT investors...people like me...are wondering why this is being done, and seemingly so irresponsibily, while we sit here suffering from the effects already. is it a hope for more capital? is it a search for someone to buy SL so you try to push the numbers and hide the issues? Is it just short-sightedness, or is there some master plan we are kept in the dark about?
Tell us something. Lay out a roadmap for us. Where is SL and LL going? What are the long term plans? This is a business platform as you have promoted it. Give us real world business plans on what to expect of this platform and its future development. that is industry standard, but we aren't getting it here.
I so desperately hope these questions are not ignored, swept under a rug or anwered with corporate doublespeak like so many have been. I am asking for no more than any business investor would expect.
-Zoe
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On a personal note, it is hard and takes me a lot of time to respond to long posts with the questions burried and intersperced in the story. I end up reading the post four or five times or more and still miss questions. 
I really do want to answer them though. If I am still missing them, it would be awesome if you could repost the questions specifically in bullet form or something, so I can address each individually. It just makes it so much easier for me to actually make sure I get all the answers you want! You don't have to if you don't want to though, I will still try to hunt out the questions to answer.