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Reality check, Linden. Hellooo ?
Raphael Rutherford
Resident Resident
Join date: 26 Mar 2004
Posts: 236
09-13-2006 02:03
What the hell is going on ?

The asshat server is a total goner, I miss items, clothing e.t.c., and so does thousand of other people.
Still not a word on the official Linden Blog crap or in the forum announcements about this.

I asked a Linden (which shall remain unnamed) today about the missing items and she had no idea of the problem and told to clear the cache and reinstall SL e.t.c.
It obviously didn't help, and a check of SL Answers showed that this was a problem that has been known for days. But HELLOOO ? Maybe you should teach your liasons to read the forums as they're apparenly not informed in any other way of what's cooking.

Also, I requested a transfer of funds from my SL account to my Paypal account. It was two days ago, and nothing has happened yet !
When I pay to SL, the transfer is done in seconds, but when you need to withdraw ? Nononono.

What the hell ? GIVE ME MY FUCKING MONEY ! NOW !



It seems to me Linden is totally loosing their footing with their customers.
If they don't tighten up, they'll probably be loosing them alltogether.


/A pretty mad Raphael
_____________________

Goodbye and thanks for all the prims.
Kelly Linden
Linden Developer
Join date: 29 Mar 2004
Posts: 896
09-13-2006 10:29
We are aware of the issue with assets not being found, and we are working on fixing it.

There is a fail safe, although it isn't great. If you get this message, our failsafe should detect it and restore the asset within an hour.

For right now, if you get this message, and then still get it over an hour later please send me the asset id for the item if you can. You can get the asset ID by Right clicking on the item in your inventory and choosing 'Copy Asset ID'. Then paste into any text editor or email client (ctrl-v on windows). If you can't get the asset ID (for example, if you don't have copy permissions on the item) then send the full path in your inventory to the item. For example: My Inventory -> Clothing > Cool Outfit > Bling Necklace.

Please also include your avatar name in the email!

Send those emails directly to me: [email=kelly@lindenlab.com]kelly@lindenlab.com[/email].

Paypal transfers may take up to 5 days to process I believe. See https://secondlife.com/account/withdraw.php

_____________________
- Kelly Linden